We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel London Heathrow

Agoda.com$52*
View Deal
Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$82*
$52*
Great Deal
$53*
$53*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Novotel London Heathrow
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,340 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Novotel London Heathrow
See the most recent reviews
Showing 2,113: English reviews
Exeter, Devon
Reviewed August 5, 2014 via mobile

Stayed here with husband and little stepson for one night as had two days at LegoLand. Very convenient location and easy to find. Staff could not have been more helpful. Excellent facilities for children, playroom and woo/Xbox. Breakfast came included in deal and was nice not amazing, did have large selection. I would not eat here as meals expensive if...

 Report
Helpful?
Thank pcminx
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear pcminx, We thank you for your words of praise. We are truly happy to hear that you have enjoyed your stay at Novotel London Heathrow and that you found it to be perfect for your needs. We look forward to welcoming you back soon. Best Regards,

Rotherham, United Kingdom
Reviewed August 5, 2014

When I first arrived at the car park entrance to find the barrier not working and the 'call for assistance' button completely unresponsive I definitely feared the worst. Thankfully before I could even get out my phone to call the hotel a member of staff had jogged over and opened the barrier manually. From then on this hotel provides a...

 Report
Helpful?
Thank Paul G
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Paul G, Thank you so much for your detailed comment and this fabulous 5* rating you have given us. We are delighted that you have enjoyed your stay and that you found our facilities to be very convenient for your needs. It is also a pleasure to hear that we have become one of your favourite hotels in the...

Zurich, Switzerland
Reviewed August 4, 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Matt V
Julian M, Manager at Novotel London Heathrow, responded to this review

Near norwich
Reviewed August 3, 2014 via mobile

Great couple of days stay staff really friendly, especially Lana who made friends with our 7 yr old straight away. Restaurant good value for money, although a little light on vegetarian options. Breakfast is a must! Rooms very comfortable, whole hotel atmosphere is very relaxed but efficient.

 Report
Helpful?
Thank Jamesreeder
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Jamesreeder, Thank you for your wonderful feedback! We are delighted that you have enjoyed your stay in our hotel and that you liked the atmosphere and the staff. I thank you for pointing out Lara from our reception. She is very dedicated and a huge asset for the hotel. We look forward to welcoming you and your family back....

Los Angeles, California
Reviewed August 2, 2014

My family of 4 stayed here on our way home from the UK. We had an early flight and decided it would be better to stay a night close to the airport than risk missing our flight do to traffic etc. Earlier in the trip we stayed at the Novotel Tower Bridge so we opted for another in the chain....

 Report
Helpful?
1Thank StaceyQM
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear StaceyQM, We thank you for your words of praise. We are truly happy to hear that you have very much enjoyed your stay at Novotel London Heathrow and that you found the staff to be friendly and helpful. We look forward to welcoming you back in our hotel. Best Regards,

Broadstairs
Reviewed August 1, 2014

Room great spotless comfortable everything required was present.Staff very helpful and polite food in restaurant delicious bar was relaxing area for adults and to the rear their was even a pool and opposite end game room for the children made perfect end to great trip.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Des G
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Des G, Thank you very much for this excellent review of the Novotel London Heathrow. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

Miami, Florida
Reviewed July 29, 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Fredy D
Julian M, Manager at Novotel London Heathrow, responded to this review

London, United Kingdom
Reviewed July 28, 2014

I booked this hotel for two consecutive stays having stayed in 2011 and loved it. I was shocked on my return to find sponge mattesses that were lumpy and unprotected. The rooms are sterile looking and lack any tasteful decor and the complimentary toiletries I would not use for anything they were totally unappealing. Stayed in April and could hear...

 Report
Helpful?
1Thank Bluenile
Julian M, Owner at Novotel London Heathrow, responded to this review

Dear Bluenile, Many thanks for your comments and detailed review of your stays with us. We are disappointed to hear about your experience on your recent visits with us. We would like to confirm however that since your stay of 2011 the hotel has undergone a soft refurbishment of the bedrooms but also of the bar and lobby area. All...

Navenby, United Kingdom
Reviewed July 24, 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank David H
Julian M, Manager at Novotel London Heathrow, responded to this review

Sheffield, England, United Kingdom
Reviewed July 22, 2014

We only stayed one night, as a family visiting LEGOLAND, we had every intentions of eating in the restaurant but the prices and the menu put us off. 3 egg omelette just short of £10 and that's where the prices started, We got the feeling the menu was set for the business sector and that the expense account would be...

 Report
Helpful?
Thank DEIRDRE8-0
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear DEIRDRE8-0, Thank you for your review following your stay with us. We have taken note of your comments regarding the restaurant but we were disappointed to hear that you have missed out on our pizza menu or the family buffet we offer every evening in our restaurant. We do hope that we will be able to welcome you again...

Questions? Get answers from hotel staff and past guests. Ask a question

412 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (321)
Viewed
Dining (20)
Viewed
Room/Suite (79)
Viewed
Bathroom (38)
Viewed
Hotel & Grounds (42)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (7)
Viewed
Family/Play Areas (8)
Viewed
Other (120)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (91)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (14)
Viewed
Bathroom (2)
Viewed
Dining (13)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (25)
06/04/2017 06/05/2017
Hotels you might also like...
Also consider these accommodations in or near West Drayton
0.2 mi away
Crowne Plaza Hotel London-Heathrow
1.2 mi away
Hyatt Place London Heathrow Airport
1.1 mi away
Leonardo Hotel London Heathrow Airport
Show Prices
Show Prices
Show Prices
1.3 mi away
Renaissance London Heathrow Hotel
1.8 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
1.2 mi away
Ibis Styles London Heathrow Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $73 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Agoda, Travelocity, Hotwire, ACCOR, Cancelon, Cheap Tickets, TripOnline SA, Hotel.de and HotelQuickly so you can book your Novotel London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Novotel London Heathrow staff and other travelers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Novotel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“family suites were ideal for family of 4 with young children age 10 and 9”
mrsredmoid, 1 week ago | Read review
“phone ahead to make sure your room is ready do not beleive the 2pm check in availability stated”
451graemew, 3 weeks ago | Read review
“Queen size beds are good”
fredhasnoboys, Apr 4, 2017 | Read review
“Opt for a Executive Room instead of the Regular or Superior.”
NashP470, Mar 20, 2017 | Read review
“Become an accor club member to get reduced prices and other benefits”
B9009QKgaryc, Mar 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$52* /night
View Deal
Booking.com$53
TripAdvisor$53
HotelQuickly$82
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates