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Novotel London Heathrow

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Traveler (395)
Room & Suite (168)
Dining (35)
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Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible4%
Travelers talk about
“separate toilet”(47 reviews)
“swimming pool”(96 reviews)
“the sofa bed”(41 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Novotel London Heathrow
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Reviews (2,651)
There are newer reviews for Novotel London Heathrow
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Traveler rating
714
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481
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109
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Time of year
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714
919
481
173
109
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All reviewsseparate toiletswimming poolthe sofa bedexecutive roomcar parkhoppa busbar and restaurantfamily roomlondon heathrowclose to the airportan early flightbetween flightsstayed here for one nightan overnight stayxboxlegolandpounds
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21 - 25 of 2,396 reviews
Reviewed April 15, 2018

Check in was different no front desk, clerks met you at front door and did check in from their phones. Everything kept clean and staff always willing to help but still felt lacking in warmth. Our room was okay but bathroom is very odd. Toilet...More

Thank Annibells
Reviewed April 13, 2018 via mobile

The lobby area was very nice but that’s a false impression of the hotel. The room had pebble dashed walls, the carpet looked dirty and the toilet was separate to the bathroom, which I really dislike. The bathroom itself smelled awful and moldy. I think...More

Thank Mumm3
Reviewed April 13, 2018 via mobile

It didn’t start well when we tried to book online and the offered deal (a second room for half price) disappeared because we left half an hour before actually clicking the ‘book’ button. In the end we went onto Last Minute and saw something that...More

1  Thank stolengrapefruit
Reviewed April 12, 2018 via mobile

Stayed here as a family of 4 after an excellent day at the Harry Potter Studios. Fortunately only for 1 night! Whilst the lobby area looks nice and modern our room looked like something out of the 80s! Separate bath and toilet cubicle, the bathroom...More

3  Thank CharleyG25
Reviewed April 10, 2018 via mobile

We had problem after problem with this place. First off, they charge £12 for parking in an unsecured car park that is so full people are parking on the pavement. Second, they made my family (2 adults, 2 kids and a toddler) purchase 2 separate...More

1  Thank Lindsey M
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Most Booked Properties in West Drayton
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$74 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#5 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$74 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#5 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (395)
Room & Suite (168)
Dining (35)
Pool & Beach (8)
Family and Play Areas (8)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
jenny18o
April 1, 2018|
AnswerShow all 2 answers
Response from loulou089 | Reviewed this property |
The best thing is to go onto the web site I have no idea.
0
Votes
Grant S
February 28, 2018|
AnswerShow all 3 answers
Response from Tk T | Reviewed this property |
Yes you can park but they will charge for parking.
0
Votes
Mary B
November 30, 2017|
AnswerShow all 6 answers
Response from Roberto A | Property representative |
Yes the H1 Hoppa Bus which costs £5/adult does take you to the hotel. This leaves from T2 and T3 and take approximately 15 minutes typically and does not need to be pre-booked. The H51 Hoppa Bus serves T5 and takes... More
0
Votes
Room Tips
"Inside rooms are quieter"
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"Views to the internal atrium are interesting !"
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"we have always had the same junior suite - 105"
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"Try and get an Exec room and become an Accor Loyalty member for extra benefits."
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