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Novotel London Heathrow

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2,017 Reviews from our TripAdvisor Community

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Showing 1,814: English reviews
Tamworth, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Second time here and really enjoyed it, this time for a birthday weekend spent at theme parks with merlin passes rooms are good size, clean and what you need, although a slight niggle is the height of the bath breakfast is fantastic with great choice and good quality especially the pancake machine we did have a little problem but that... More 

Helpful?
Thank Gary C
London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

We were there for short holiday but taken more than 25 mins to check in with ipad. Very bad attitude of the staff, talking in french which i don't understand at all. They made me to feel i am in France not in London. I suggest them to recruit English speakers. Rest of others were average. May come back but... More 

Helpful?
Thank richardcarter918
Newcastle-under-Lyme, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Having stayed here earlier, I choose this hotel against Hilton etc The GM Jihed has the courtesy to care for his guests, he took time to send a text of welcome in anticipation of my arrival and on arrival I was greated by a welcome letter by GM. Having emailed my stay plans Rooms Division Manager Brad Lee (another star)... More 

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Thank HolidayLifeLive
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We travelled up from Cornwall, with the hotel being easy to find. We left our car at the Novotel for the duration of our holiday, and the price was what you'd expect for the area (you'd be hard pushed to find a cheaper, equally secure parking alternative). The staff at the Reception were polite and friendly. The room was clean... More 

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Thank aloha-oukou
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed an overnight here on the way back to New Zealand. We arrived early before check in time to find out rooms were available. Had a nice but very filling lunch foĺlowed by a relaxing swim. The rooms were spacious and quiet. Had an early dinner in the bar which again was good value for money. Breakfast was ready from... More 

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1 Thank jjkiwi
Managua, Nicaragua
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I lost my flight connection to Managua and Lufthansa covered my stay for several hours at this hotel. A good option for a several hours stop near LHR airport: great room, good food with an average service. Worst part: waiting for shuttle bus to go from and to the airport.

Helpful?
Thank Montserrat_Fernandez
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Our family of 4 stayed at the Novotel LHR as we had an early flight the next morning. I checked in early on my own with 2 kids, with several bags, but was told there was no one to help me with the bags and not even any luggage trolleys available to use. The children were greeted by a welcome... More 

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Thank kiwikid98
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I've spend a weekend to attend a course at Novotel. Didn't find anything to make comments on negative aspects. Staffs are very helpful and polite. I lost my cardholder for an hour but one of the reception staff kept it secure for me to collect it. Tidy, clean and moderate ambience. Breakfast is really good. Overall management is good. I... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Got to say I thought this hotel was superb! The room was spotless and I was worried about sleeping on a pull out bed, how wrong was I.!? It was so comfortable and slept like a log, the children loved the free WiFi which worked perfectly and swimming pool was a nice bonus, although it could of been a bit... More 

Helpful?
Thank AJ280277
Oxford
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

stayed here for a night with parking for a week. Waited 20 mins for check as room wasn't ready even tho it was after 3pm. When eventually we got to the room it still had the sofa bed down, food all over the carpet from previous guests & no towels. Phoned reception to get someone to clean it waited 15... More 

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1 Thank MyaR123
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more   less 

Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $82 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Greater London
Hotel Style:
#1 Green Hotel in West Drayton
#3 Family Hotel in West Drayton
#3 Luxury Hotel in West Drayton
#5 Business Hotel in West Drayton
#6 Romantic Hotel in West Drayton
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