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Crowne Plaza Hotel London-Heathrow

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Stockley Road, West Drayton, West Drayton UB7 9NA, England
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Crowne Plaza Hotel London-Heathrow
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2,173 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed here overnight as flying in the early morning. Easy check in with knowledgeable receptionist staff. Room clean tidy. Bar in hotel small but friendly. Restaurant Eriki for dinner. once of the best curries I have tasted. service friendly and prompt. good nights sleep. easy transport to and from T5,

Helpful?
Thank Nigel B
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed on our return from a resent trip, after a great nights sleep we went down for a top breakfast. The hotel room was new fresh and modern. The staff were all very friendly, especially the lady at breakfast. They looked after our car for 10 days a no extra cost, 5 minutes from airport by taxi or dedicated... More 

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Thank Sam K
Bournemouth, United Kingdom
Level Contributor
70 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at this airport hotel before as it has all the facilities I could ask for. There's an impressive indoor pool with a separate whirlpool. Be careful though, there's a cold water plunge pool right next to it for sauna users! There's a choice of at lease 3 eateries for evening meal; a bar, an Indian restaurant and a... More 

Helpful?
Thank Dan_Sin_Kween
Bexhill-on-Sea, United Kingdom
Level Contributor
212 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I know that most hotels charge for parking but I think that it us a liberty the CPH is no different and you can add £15 to your stay. Hotel was fine romm clean and what we expected. Perfect for a flight next day with the terminal a 10 minute drive away. Service in the bar was slow and several... More 

Helpful?
Thank Rick H
Wales
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was a good choice. Easy to find. Would use again as we were able to get a package including room, parking, transfers, executive lounge etc. Really nice room and good evening meal. Catching transport to airport was trouble free and there in minutes for terminal 3.

Helpful?
Thank Dave J
York
Level Contributor
386 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The title kind of says it all. From easy access getting there by road to easy transport "Hoppa bus" to the terminal - everything was first class. Our room was typical Crowne Plaza standard which means good. The reception staff were excellent & the bar guys from Portugal & Slovenia (I think) were both mega friendly. We snacked rather than... More 

Helpful?
Thank BruceYork
SONAL K, Office Executive at Crowne Plaza Hotel London-Heathrow, responded to this review

Hi Bruce York, Thank you very much for your feedback, it is very much appreciated. We are happy to know you enjoyed your stay. We love knowing when our guests have a easy and comfortable stay and glad to know we achieved this for you. We hope to see you again soon. Once again, thank you. More 

Bracknell, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I visited the hotel back last year on the 20th November and we had a terrible stay which was mentioned to the hotel, the air conditioning in our room just was not working and at 11pm that same night the concierge came into our room and proceeded to check the air conditioning and only an hour later confirmed that it... More 

Helpful?
Thank Prerna K
Bolton, United Kingdom
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friends reunion in London. Very convenient for driving in and out of London being next to M4 Junction 4. Plenty of parking (extra charge) means space at any time getting into the hotel. Usual swift friendly check-in to a quiet and comfortable room even though the airport and its flights are visible. Everything is very comfortable even though the decoration... More 

Helpful?
Thank Hyenaoffal
Holmes Chapel, United Kingdom
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here foe one night back in january! room was a good size with the lovely dressing gown, the usual shampoo, conditioner all moulton brown! had a very reasonably priced meal in the irish bar! Bar was very busy and actually could have been twice the size and still have been busy! Bed very comfortable. A great start to our... More 

Helpful?
Thank TraceyH1611
SONAL K, Office Executive at Crowne Plaza Hotel London-Heathrow, responded to this review

Hi TraceyH1611, Thank you for your feedback, it is very much appreciated. We are so happy to know that you enjoyed yourself with us. We love to know when our guests enjoy themselves, as this makes us as a hotel feel that we are doing the best we can, in order to please our guests like yourselves. Thank you again... More 

Scotland, United Kingdom
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was efficient, room was well equipped with everything you need after a long flight. Bedding was great and overall amenities excellent. Room service was a little limited but reasonable quality and decent value for London. The breakfast was very good with fresh fruit, yogurts, honey etc and the usual buffet items one would expect. Overall a very good... More 

Helpful?
Thank Paul F
SONAL K, Office Executive at Crowne Plaza Hotel London-Heathrow, responded to this review

Hi Paul F, Thank you for your feedback, it is very much appreciated. We are very happy that you were happy with your stay. We love making our guests feel comfortable and we are glad to know we achieved this for you. Thank you for staying with us, we hope to see you again very soon. More 

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