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Crowne Plaza Hotel London-Heathrow

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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,506 Reviews from our TripAdvisor Community

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Showing 2,419: English reviews
Swindon, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel offers good value for money and the swimming pool area is always clean. Staff area friendly, the bar is not cheap but it is a airport hotel after all. Can't fault the rooms they are quite spacious.

Helpful?
Thank Somegood
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Really very impressed, was there for two days, food was just amazing and varied, staff very helpful. Only complaint if any was no mirror and socket so near hair curling disaster, but had and extension lead delivered to my room within minutes, problem solved. Would definitely stay again.

Helpful?
Thank Kerry D
Level Contributor
111 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was great for what we needed, which was a family room before an AM flight. The room was clean, and all the staff were great. The shuttle bus to the airport was good, as on the circular route it was last before T5, but this is the other way round on the way back. We waited about 45... More 

Helpful?
Thank Floyd K
luton
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Overnight stay at crowne plazza Heathrow had room on 4th floor very well laid out room spotlessly clean and comfortable. On this occasion visited bar downstairs staff very pleasant and helpful. Breakfast was good with a wide selection of hot and cold dishes.

Helpful?
Thank ianjjjjjjj
Calgary, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

I have stayed here before and like the hotel. Have a different view now. I looked at the sheet they have you sign when checking in. There was a paragraph in tiny font that looked like I should read it. I've actually got pretty good vision but could barely make out the text as it was tiny and the printer... More 

Helpful?
Thank Don B
United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have stayed a few times prior to flights. Very convenient for the airport. Stayed in Club Floor room. Clean and comfortable. We had asked for a top sheet on the bed prior to arrival which was not supplied but housekeeping quickly got us one. Staff are helpful and pleasant. Club lounge is relaxing and service was good. We used their... More 

Helpful?
Thank dianeanddave_shaw
High Wycombe, United Kingdom
Level Contributor
171 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Car park stuffed with park and fly Common areas clean Bed uncomfortable - very Found a toenail on the floor Air con not working well or say all one night Swastika in the stairwell Catering staff sneezed on tea break stuff Bar prices not cheap over £6 for a single with mixer

Helpful?
Thank Seven22
Pickering, England, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Scenic the area isn't but damn handy for London Heathrow. Checked-in efficiently at 11:00, checked-out efficiently (by the same guy) at 05:00. Room upgrade - so room was nice (great desk which makes a nice change) but no opportunity to use much of it other than a comfy clean bed, and a clean shower.

Helpful?
Thank Dave G
Sutton Coldfield, United Kingdom
Level Contributor
513 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Tired looking from the outside but modern interior. Ample car parking outside but not cheap Rooms are large with well appointed facilities. Although a little dark the rooms are comfortable, as are the beds Bathroom has a shower over a bath, bit old fashioned claiming in the bath to have a shower. Shower is good and powerful Breakfast buffet is... More 

Helpful?
Thank Peter W
Doncaster, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for the second time and again left very disappointed. There was no room in the car park as a 1/3 had been cordoned off. The staff were all smiley and listened to the long list of problems we had including leaking aircon, an awful stench in the bathroom and the towels stunk. The toilet kept making a... More 

Helpful?
Thank sarupsingh
SONAL K, Office Executive at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear sarupsingh, Thank you for giving us feedback, in regards to your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologise for any inconvenience you may have experienced whilst staying with us. It is our goal to consistently provide superior service and accommodations and your comments are very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $100 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
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