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Holiday Inn London-Heathrow M4, Jct. 4

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Holiday Inn London-Heathrow M4, Jct. 4
Holiday Inn London-Heathrow M4, Jct. 4
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1,772 Reviews from our TripAdvisor Community

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Showing 1,707: English reviews
Kingston-upon-Hull, United Kingdom
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

booked for two nights with the grand-children,friendly staff clean rooms and quieter then i thought it would be considering how many family groups were staying,the only thing i did not like was the cleaner setting the shower on the hottest temp

Helpful?
Thank 3mitch
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review. We are delighted you enjoyed your stay with us and found the team to be friendly along with our bedrooms quiet and clean. I am so sorry about the shower setting and will certainly speak to our Housekeeping Team, please accept my apologies for this oversight and thank you for letting me know.... More 

Copenhagen
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed there for 2 nights for a business event. Rooms are fine and the bar is also fine for the easy food like burgers and beers But stay away from the restaurant buffet, it is no good what so ever Boring selection and half cold food which have been left out to long. The breakfast buffet is great. But the... More 

Helpful?
Thank Jan S
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We really appreciate you taking the time to post a review. Thank you very much for your feedback with regards to the buffet, I will certainly take this forward with our Executive Chef to review and take remedial action. I am so sorry we could not accommodate you for breakfast on one table, I will speak to the team and... More 

London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very close to Heathrow Airport, I found this a very good place to stay after a long flight. You can catch the Hoppa bus from (or to) the terminals (about 30 minutes, depending upon what other hotels it has to visit). Rooms were good and clean, although there was a minor plumbing problem – which can happen anywhere. Food okay.... More 

Helpful?
Thank vDub7967
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review and for sharing your feedback. It was great to know that you found us to be a good place to stay after a long flight, with good links to Heathrow, long haul travel can be very tiring. I am so pleased that the Green Motion Team assisted you on your return to collect... More 

UK- South East
Level Contributor
90 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Firstly this is a huge hotel by Holiday Inn's UK standards but it copes amazingly well and is extremely well staffed by friendly and professional people. Despite being very busy, based on the number of cars and coaches parked up on arrival the hotel still felt calm and was extremely quiet on the floor we stayed on. Check in was... More 

Helpful?
Thank ollie1990
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you for your 5 stars, we love to get top marks. We are very proud of our new Executive bedrooms and are so pleased you liked the modern furnishings and fittings. It was great to know that you had time to have breakfast and enjoyed the breakfast selection. Thank you again for your kind words and we very much... More 

Suffolk, United Kingdom
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The entire day had been an absolute nightmare, getting bumped off our flight to Tokyo as BA's policy was to over book flights.... Waiting for the shuttle bus, getting trampled on & almost leaving our daughter behind because of thoughtless people pushing & yelling. We finally arrived at the Holiday Inn M4, we were pleasantly surprised to find friendly helpful... More 

Helpful?
Thank Lady_Porsche
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for taking the time to post a review. I am so sorry that your travel plans were disrupted and for the journey you experienced getting to us. Please accept my sincerest apologies for the poor standards you experienced at the hotel. The photo you have provided has been passed to our Executive Housekeeper to ensure remedial... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Having arrived at the hotel with 2 tired children I was very disappointed to find only the one bed made and no bed made up for the children which had been paid for,went down to reception to be told it would be made up which is was fine only to return to my room over an hour later to find... More 

Helpful?
Thank hayls3112
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your comments and firstly please accept my apologies for the way in which we let you down. I will take your comments forward with the team, there is no excuse for the beds for the children not being ready for your arrival and then for the wait you experienced. I am so sorry for the... More 

Wales, UK
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here as part of an organised coach trip visiting harry potter studios on day 1 and then London on day 2. The hotel was clean and comfortable but a little tired which didn't bother us at all. Evening meal was included in our stay as was breakfast, both were perfectly ok with a basic variety of dishes. The... More 

Helpful?
Thank welshsunshine
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review and for your suggestion. As our bedrooms are refurbished more mains sockets are being put in each bedroom and thank you for your feedback. We do hope that we can welcome you back to stay with us again in the future. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Cardiff, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I could not rate the service in this hotel any higher, I didn't meet any staff whether bar,restaurant,reception etc who were were not helpful and friendly. They sorted adjoining rooms for me my husband and 2 small children, more expensive than family room but much more comfortable and less stressful than staying in 1 room. The kids spilt juice on... More 

Helpful?
Thank Alicedonna2000
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

I am so pleased you enjoyed your stay and thank you so much for your wonderful feedback. The team love to be mentioned and thank you for sharing your experience. We very much hope to see you and your family again in the future. Kind regards Fiona Mackenzie Andrew Guest Relations More 

New York City, New York
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked this hotel last minute. We came in earlier than check in and the staff was able to accommodate us. The food service was decent and fairly priced. Rooms were clean. The only negative would be the proximity to downtown. You would have to take a bus (which is right around the corner) to the underground station to take a... More 

Helpful?
Thank Haner A
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We are delighted you enjoyed your stay and although found us a little way from Central London still a good option. I have noted some other ways of getting to Central London which may be of help, however I think the route you took may have been the cheapest. Take Hoppa bus to Heathrow (currently £4.50 each way) and then... More 

Newcastle, United Kingdom
Level Contributor
177 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a pre booked Park and Fly deal arranged by our holiday company. The hotel is huge and can easily be seen from the M4 but finding it is a different kettle of fish. It isn't easy especially with 4 lanes of traffic and cars everywhere. Get in the wrong lane and god knows where you will... More 

Helpful?
Thank Dave H
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review and for sharing your experiences. We do offer special parking packages all the time, please do check with our reservations department and we very much hope to welcome you back to stay with us again. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary and convenient, the Holiday Inn London-Heathrow M4 Jct. 4 Hotel is just off the M4 motorway at Junction 4, minutes from Heathrow Airport, Terminal 5 and close to Stockley Business Park and Bedfont Lakes. Holiday Inn London-Heathrow M4 Jct. 4 is an ideal base to explore Central London, Legoland Windsor, Wembley and Twickenham. Holiday Inn London-Heathrow M4 Jct. 4 offers Park, Stay & Go packages including one night's accommodation and car parking for up to 15 days. All bedrooms are spacious and equipped with air conditioning and high speed internet and wireless access throughout public areas. Our airport hotel is an ideal location for your meetings and conferences at Heathrow. 14 state of the art Academy meeting rooms are self-contained with dedicated and professional support. HSIA and WIFI available with unlimited Starbucks coffee. Workout & unwind in our complimentary Spirit Gym or indulge at one of the best Chinese and Thai restaurants at Heathrow Airport. Try our traditional Irish Pub or our lounge where refreshments are available 24 hours a day. The airport shuttle is £4.50 p/p each way. ... more   less 

Additional Information about Holiday Inn London-Heathrow M4, Jct. 4

Address: Holiday Inn London-Heathrow M4, Jct. 4 Sipson Road, West Drayton UB7 9DP, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $84 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Heathrow M4, Jct. 4 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
Holiday Inn London-Heathrow m4, Jct 4 Hotel West Drayton
Holiday Inn West Drayton
West Drayton Holiday Inn
Holiday Inn London-Heathrow M4, Jct. 4 West Drayton, Greater London
Hotel Style:
#4 Business Hotel in West Drayton
#4 Romantic Hotel in West Drayton
#4 Luxury Hotel in West Drayton
#6 Family Hotel in West Drayton
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