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Holiday Inn London-Heathrow M4, Jct. 4

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Holiday Inn London-Heathrow M4, Jct. 4
Holiday Inn London-Heathrow M4, Jct. 4
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1,802 Reviews from our TripAdvisor Community

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Showing 1,737: English reviews
Wales,UK
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have used this hotel before for trips from LHR... but things now are even better. Easy to park on their grounds, have now got rid of the paperwork( when did you arrive, ODO reading etc. When you arrive, if you park just anywhere,,, at check in they will tell you where to move your card to. Then it is left... More 

Helpful?
Thank Flamingo22
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for sharing you experience of our Park, Stay and Go package it was great to know you found it easier than before and we are delighted you would recommend us. I am so sorry for the issue on arrival with the air conditioning, please accept my apologies. We very much hope you will come back to... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was clean and toilet was shining!! But it's the most busiest hotel I stay until now, even though the service is still good, just sometimes you have to queue for it. There is nothing around the hotel, so it's difficult to buy snack at midnight. I suggest to buy all the stuff you want before you go back to... More 

Helpful?
Thank 531barbiec
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your review. We are delighted you found us to be a good hotel. Just in case you are hungry at any time we do offer 24 hour Room Service, thank you for mentioning the vending machine which is available and we also have a gift shop which is open until 10.00pm each evening. Thank you... More 

Brussels, Belgium
Level Contributor
150 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I really appreciated the friendly check-in. After that I discovered a room with worn-out furniture and sockets out of order. The bathroom is fully functional but small. You cann't stand in front of the sink without being hindered by the toilet. I didn't succeed in getting my complimentary wifi operational.

Helpful?
Thank hacrobaat
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

I am so pleased that the team gave you a friendly welcome, but was very disappointed to learn of the upset you were experienced with the wifi and sockets, please accept my sincere apologies. I do hope that you spoke to the team who could have assisted you with the wifi or connected you to our service provider. I do... More 

Cheriton Bishop, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed here many times and feel very comfortable with everything, staff excellent, rooms very up to date & comfortable (upgraded ones), breakfast and other food very good. Overall about the best transit hotel in Heathrow.

Helpful?
Thank skelington
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

We always love to hear from our regular guests, thank you so much for taking the time to post a review. 5 stars are always the best, the team are delighted! We very much hope to welcome you back for many years to come. Thank you again. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Work booked me at this hotel. I has stayed here five to six years ago and it was okay at best. But boy have they upped their game. The hotel and the rooms look to be newly remodeled. Also the hotel has free wifi for everyone. Very nice touch!

Helpful?
Thank Bill S
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Glad we gave you a pleasant surprise and you liked our new bedrooms! We do hope you will come back again soon. Thank you for your review. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Shropshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I would have to say that this hotel is pretty average overall . Room was fine with no problems, had a great nights sleep after a busy day in London . The main let down for us was the evening meal . Soup was luke warm (at best) and actually quite tasteless. People were taking their food back and asking... More 

Helpful?
Thank mikegZ7719RB
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review. It was great to know that you liked your bedroom and had a great night’s sleep. I am so sorry that we let you down with regards to dinner, please could I ask you to contact me so I may find out when this was to ensure Chef takes remedial action. Please accept... More 

Tampa, Florida
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is my second stay at the Holiday Inn M4 Heathrow Hotel and it won't be my last. Really appreciate the Staff, always friendly and helpful. This is where I will continue to stay during my quick overnight stays at Heathrow Airport. The front desk Manager (Iresa) was outstanding and sets the example for other staff, thank you. Always use... More 

Helpful?
Thank bioman4u
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review, we really appreciate your kind words. Kind regards Fiona Mackenzie Andrew Guest Relations More 

Gloucester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Arrived to the hotel and all was well and good. The front desk was very helpful. Most of the car parks were full so we had to use Carpark C. Unfortunately the room was noisy due to the A/C units on the roof. (It was a modern room but the top floor) It was too late for us to change... More 

Helpful?
Thank g4vin
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you very much for your review and I am so sorry for the upset you experienced on your return, I can appreciate how upsetting this must have been. I will speak to the team as to why you were not contacted prior to your arrival and please be assured that we will give the police every assistance that we... More 

Cheltenham, England, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was big and clean. Bed comfortable and warm. Bathroom clean with enough toiletries, towels were a good size for a larger person. Breakfast was well cooked, lots of choice and the chef was happy to make an omelette. Would stay here again especially as they do stay and park.

Helpful?
Thank 60carolyn
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

Thank you so much for your kind words, we are delighted that you enjoyed your stay and that you will stay with us again on one of our Park, Stay and Go packages. It was great to know that you had time for breakfast it is such a good start to the day. I just thought I would note for... More 

Austin, Texas
Level Contributor
14 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Felt like a hockey team slept in our room the previous night. Carpet filthy. Tired looking. Staff indifferent. No amenities like hair dryer, lotion, wash cloths... Noisy & dirty. We had to pay 5 pds each for airport shuttle. Not included. Even breakfast had a surcharge.

Helpful?
Thank flotymar
Fiona M, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this review

I am so sorry to read your review, please accept my sincere apologies for your experience. I would really appreciate making contact so I can obtain some further feedback, to ensure remedial action is taken and have noted my email address below. Thank you again and I look forward to hearing from you at your convenience. Yours sincerely Fiona Mackenzie... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary and convenient, the Holiday Inn London-Heathrow M4 Jct. 4 Hotel is just off the M4 motorway at Junction 4, minutes from Heathrow Airport, Terminal 5 and close to Stockley Business Park and Bedfont Lakes. Holiday Inn London-Heathrow M4 Jct. 4 is an ideal base to explore Central London, Legoland Windsor, Wembley and Twickenham. Holiday Inn London-Heathrow M4 Jct. 4 offers Park, Stay & Go packages including one night's accommodation and car parking for up to 15 days. All bedrooms are spacious and equipped with air conditioning and high speed internet and wireless access throughout public areas. Our airport hotel is an ideal location for your meetings and conferences at Heathrow. 14 state of the art Academy meeting rooms are self-contained with dedicated and professional support. HSIA and WIFI available with unlimited Starbucks coffee. Workout & unwind in our complimentary Spirit Gym or indulge at one of the best Chinese and Thai restaurants at Heathrow Airport. Try our traditional Irish Pub or our lounge where refreshments are available 24 hours a day. The airport shuttle is £4.50 p/p each way. ... more   less 

Additional Information about Holiday Inn London-Heathrow M4, Jct. 4

Address: Holiday Inn London-Heathrow M4, Jct. 4 Sipson Road, West Drayton UB7 9DP, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range: $86 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Heathrow M4, Jct. 4 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
Holiday Inn London-Heathrow m4, Jct 4 Hotel West Drayton
Holiday Inn West Drayton
West Drayton Holiday Inn
Holiday Inn London-Heathrow M4, Jct. 4 West Drayton, Greater London
Hotel Style:
#4 Luxury Hotel in West Drayton
#4 Business Hotel in West Drayton
#4 Romantic Hotel in West Drayton
#6 Family Hotel in West Drayton
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