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Premier Inn London Hayes, Heathrow Hotel

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#6 of 12 Hotels in Hayes
Certificate of Excellence
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Premier Inn London Hayes, Heathrow Hotel
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393 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

Worst weekend I had had went for a weekend to London hotel had one towel Checked in with no welcoming No irons available so oils not even go out Checked out a day early no response from the person on counter if we were ok Called to explain why we checked out was told there are busy

Helpful?
Thank Naheed A
Leeds, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stopped for weekend to hit chesington and thorpe park 8 people all together Hotel cheep and cheerful does what it says on the tin beds comfy and rooms clean with tv air con Would recommend doing breakfast and tea in beefeater next door for 25 pound a day for both

Helpful?
Thank pizzey792
Norwich, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a no frills hotel conveniently close to Heathrow airport. Plus points: Free parking need to take this in to consideration when booking. Friendly and helpful reception staff. Within a short walking distance of Sainsburys,MacDonalds,Pizzahut and Costa. Comfortable,peaceful rooms. Negative points: No atmosphere in the Beefeater pub next door selling highly priced drinks. A more basic Premier Inn in... More 

Helpful?
Thank Dawn R
Thurso
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent 8 years working in Hayes area, and knew the Grapes from being the Beefeater many moons ago. Came back to stay after 20 years out of area, still the same, and what a lovely welcome on 25 july, was it vicki who greeted me? asked for early check in, couldnt get, but she was lovely, helped me out... More 

Helpful?
Thank madmissus
United Kingdom
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hi, I am currently staying at your hotel. I am also not sleeping hence the 3am review. I am unsure how thorough you have checked the legitimacy of your guests but unfortunately I couldn't come downstairs to tell you, firstly I don't feel comfortable wearing my bedtime entire to speak to your staff of the noise such as knocking on... More 

Helpful?
Thank Chopstixandchips
WhitbreadHotels, Online Customer Service at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Good morning Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. I'll also be in touch via direct message to speak to you... More 

County Cork, Ireland
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay, super breakfasts for adults and children in the party, family room spacious and comfortable, good beds and linen and good shower. Hotel quiet at night so got a good sleep. No lift in hotel. Reception staff very friendly and helpful. Room clean. Room has tv, hair dryer and tea/coffee facilities. We were there for a wedding nearby so... More 

Review collected in partnership with premierinn.com

Helpful?
Thank ikbhogal
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 15, 2016

Had an early flight out of Heathrow on Tues 12th July, so figured me and the Mrs would stay the night at a local hotel. To be honest, this wasn't my first choice of hotel but considering it would only be a few hours and price was the key (£39 room only) I decided to book. We also used Purple... More 

Helpful?
Thank Anthony B
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Anthony B, It is such a pleasure to have read the review that you have posted about your recent stay at Premier Inn Hayes Heathrow. We are very pleased to hear that you enjoyed and likes most aspects of our hotel including our suitable and convenient location and or welcoming, friendly and helpful staff. We are currently investigating the... More 

Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 3, 2016

Stayed for a night before flying out of Heathrow (about 30 mins in heavy traffic). Usual Prem Inn cleanliness, comfort, service and value. Free parking but wi-fi a bit intermittent. We did not use restaurant but good Indian (Grapes Tandoori) 5 mins walk away.

Helpful?
Thank priestfield
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Priestfield, It is such a pleasure to have read the review that you have posted about your recent stay at Premier Inn Hayes Heathrow. We are very pleased to hear that you enjoyed and liked all aspects of our hotel including our suitable and convenient location, clean and comfortable rooms and or welcoming, helpful staff. We look forward to... More 

San Francisco
1 review
3 of 5 stars Reviewed June 17, 2016

Poor nights sleep, the location is no where near the centre of London which is stated when we rung them up. They state they have free wifi however when you go to connect to the Internet it constantly disconnects you.

Review collected in partnership with premierinn.com

Helpful?
Thank smithmissrosies
Plymouth, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2016

Hotel was good. Staff very helpful and rooms as usual for Premier Inn were comfortable and clean. Was not quite so impressed with the adjoining restaurant. Staff very friendly but restaurant felt in need of refurbishment and food average quality. Breakfast however was fine.

Review collected in partnership with premierinn.com

Helpful?
Thank Wend111
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Wend111, It is such a pleasure to have read the review that you have posted about your recent stay at Premier Inn Hayes Heathrow. We are very pleased to hear that you enjoyed and liked all aspects of our hotel including our suitable and convenient location, clean and comfortable rooms and or welcoming, helpful staff. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley ... more   less 

Additional Information about Premier Inn London Hayes, Heathrow Hotel

Address: 362 Uxbridge Road, Hayes UB4 0HF, England
Location: United Kingdom > England > Greater London > Hayes
Price Range: $61 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Hayes, Heathrow Hotel 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Premier Inn Hayes Heathrow Hotel Hayes
Premier Inn London Hayes, Heathrow Hotel UK - Greater London
Hotel Style:
#2 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
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