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Holiday Inn London - Heathrow Ariel

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Holiday Inn London - Heathrow Ariel
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1,374 Reviews from our TripAdvisor Community

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Showing 1,278: English reviews
Helsinki, Finland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed one night, arrived in Heathrow and on to a business meeting the next day. The building, when new must have been unique. It is circular in style and from an architecture point of view is certainly interesting. Thats about it in terms of anything wow. It is located in a run down, scruffy neighbourhood. If you go walking, as... More 

Helpful?
Thank Dave G
Gretna Green, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Well what can i say ,stayed here last night and not the best experience .This was our first time at a holiday inn as we usually stay premier inn.In future we will stick to premier inn .On arrival at 8.15 pm we were given our room key .A room for 3 .All adult prices paid .Got into the very small... More 

Helpful?
Thank Sara M
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Sara, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the size of your room. We do have triple rooms at our property but we do adapt with an extra bed upon request. If you would like to discuss this further then please do get in touch. There... More 

Matlock, United Kingdom
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Used for an early flight the next day. Friendly staff welcomed me at checkin. My room was small but adaquate for one. Clear tv picture and a reasonable choice of terresterial channels to watch. Free wifi was OK for emails and web. Not sure for video. 10 minute drive to T5. I'd use it again.

Helpful?
Thank jverdicchio
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a good stay with us due to our value for money, cleanliness and parking on site! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Mumbai (Bombay), India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Missed my flight...Airline adjusted for following morning and Holiday INN came to rescue for night stay... Great room with good price and wonderful service....all had very instrumental in reducing the pain of missing flight :-) Overall a great surprising experience

Helpful?
Thank SanjMish
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that we made your day a bit better after missing your flight. I hope you stay with us again but not under the same circumstances! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Manchester
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had an overnight stay in between flights. Check-in was very welcoming and professional. They arranged a taxi for the next morning and a wake up call. Due to my Spire status I was also upgraded to business room - always a nice touch. I didn't have an evening meal as I had eaten on the flight - however I... More 

Helpful?
Thank Ian B
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ian, Thank you for your review! I am happy that you have had a great stay with us and regard us as an excellent airport hotel. Thank you for your loyalty with IHG yet again. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The food in the restaurant was great. The room accommodation is decent though the thermostats are usually left very low temperature. The staff at the reception is very accommodating and pleasant and reception works 24 hours. The serving staff at the restaurant was especially accommodating, and pleasant.

Helpful?
Thank Дарко Н
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to the great food served in our Restaurant but also the great service to go with it! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Hamilton, New Zealand
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A good place to stay for one night if departing from Heathrow, however the Hotel itself is in need of a bit of money being spent on it (outside could do with painting, surrounding carpark would benifet from a it of landscaping as carpark surround the hotel, which is circluar in its construction. Rooms are rather small and being a... More 

Helpful?
Thank Steve G
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Steve, Thank you for your review! I am happy that overall you regard as as a good hotel. I do not disagree with some of your comments and a refurb is imminent in the new year. I hope you can stay again to see this. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

As always a warm welcome from the team. I am a regular visitor to this hotel and always feel at home. The property is well located and quiet. There is a good restaurant offering a good choice of food.

Helpful?
Thank SimonCW
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Simon, Thank you for your review! I am happy that you always feel welcome when staying with us. This is a great compliment. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Preston
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Dingy room and bitterly cold even though boiling outside ! Had to have 2 heaters brought to the room. Air con was out of action. When leaving I wasn't even asked if I'd had a pleasant stay. Poor service. Don't bother.

Helpful?
1 Thank J77SUM
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion. If you would like to discuss this further then please get in touch. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We arrived and realized we had forgotten to book...Curtis on the desk was so helpful working though finding us the best deal as we had stayed there before and then we got an upgraded room...they even stored my bike and extra bags in a side room till the next morning...really friendly and helpful...Thanks Curtis.

Helpful?
Thank mrchristiansir
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Christian, Thank you for your review! I am happy that you have had a great stay with us and it was my pleasure helping you find the best rate. Always remember to book direct! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Location: United Kingdom > England > Greater London > Hayes
Price Range: $81 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
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