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Holiday Inn London - Heathrow Ariel

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Holiday Inn London - Heathrow Ariel
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1,315 Reviews from our TripAdvisor Community

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Showing 1,223: English reviews
Johannesburg
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed today NEW

Our BA flight, which was due to depart at 2120 was delayed, and eventually cancelled after midnight. As BA had cancelled a number of flights that night our hotel of choice at terminal 5, the Sofitel was already full and so were the other 4 and 5 star hotels in the area. The on.y hotel that could accommodate us was... More 

Helpful?
Thank Elizabeth10
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Arrival and parking: excellent Room: complimentary upgrade for Spire members Bar: Hmmm. Staff excellent until joined by two off duty colleagues, then things turned.....loud, staff engaged in banter, even a chef came out of the kitchen and joined in! One of the girls at the bar kept going into the kitchen. Bar staff became preoccupied with the girls. Internet: although... More 

Helpful?
Thank Andrew W
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Andrew, Thank you for your review! I am happy that you have had a great stay with us despite the 'average factors' you witnessed. I hope this didn't dampen your experience too much. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Broome, Australia
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We elected to stay here overnight after a late evening arrival flight. A taxi was the quick way there in under 10 mins. Check in was easy and quick. The room was more than adequate as was breakfast the next morning. Service overa all was very acceptable and advice to questions asked was very forthcoming. Requested a taxi to the... More 

Helpful?
Thank BroomeAussies
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a successful stay with us due to the overall service you received. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Buckinghamshire, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Agree wth previous reviews a definite refurbishment is required at this hotel. It looks so dated compared to others. Bed comfortable but otherwise in need of modernisation. Can't fault the staff and service. Had to cancel a night due to unforeseen circumstances and they were happy to refund so appreciate that.

Helpful?
Thank RIB-Blue-Moon
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the condition of our hotel. I can tell you that a refurb is imminent hopefully during 2017. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when... More 

Bexley, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

After a very long tiring day walking around Legoland, the Holiday Inn London Heathrow Ariel was the ideal place to stay to relax. The comfort of the rooms was excellent, and every member of staff that we came into contact with was very welcoming and friendly. A BIG thank you to Stephen Brown, General Manager and Curtis, Guest Relations Manager... More 

Helpful?
Thank HOLIDAYINN2012
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that we were able to make your stay memorable after a long day out at Legoland. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Spartanburg, South Carolina
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As we waited outside, the noise of landing planes was very loud. I was concerned about the noise, but once inside the rooms, we did not hear the planes at all. That's a plus. The room was comfortable, the staff helpful, the restaurant (dinner) was average and nothing spectacular, parking was okay. Another major plus was the convenience to Heathrow.... More 

Helpful?
Thank wwhughesjr
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a 'convenient' stay with us due to our proximity to Heathrow. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I recently stayed at this hotel with my family for an evening prior to our flight from Heathrow the next day. The staff were very welcoming, friendly, and helpful. The facility was very clean and the breakfast buffet was a great way to start our journey home. I highly recommend this hotel and look forward to staying again.

Helpful?
Thank jpilarj
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a very successful stay with us due to our welcoming and friendly staff. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Milan, Italy
Level Contributor
382 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I chose this hotel as it was one of the cheapest near Terminal 2 and I had an early flight, so I should not complain too much as I probably got what I paid for. Yet the double room single use I was given was very small and old. Besides it smelled of smoke, although it was a no smoking... More 

Helpful?
1 Thank colbuck
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the condition of our hotel. A refurb is hopefully imminent come 2017 so keep an eye out! I am glad you have noticed our great reception team! There can be no excuse for any of our valued and... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW

I have a very bad experience in this hotel. It is ok to have a night stay in this hotel because it close to the airport, but please be careful and check all the facilities in the room. I was trapped in the toilet because the lock was broken. But i am lucky because I was stayed with my family,... More 

Helpful?
Thank TwinkieBear
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to unfortunately being stuck the bathroom. I am glad that I myself managed to get the door open for you after you called to Reception for help, I hope the 10 minutes locked inside didn't cause you too much... More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
10 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed at Holiday Inn during one of my last minute trips to UK. Advised our travel desk to book here based on the Holiday Inn brand. Hotel is close to the airport and they offer shuttle service. However property is relatively old. I recommend this if you are looking for a budget 1/2 night stay close to the airport.

Helpful?
Thank asish_koshy
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Asish, Thank you for your review! I am happy that you have had a good stay. Our hotel is now 56 years old and we are hopefully looking ahead to a refurb come 2017! Keep look out! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Location: United Kingdom > England > Greater London > Hayes
Price Range: $87 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
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