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Holiday Inn London - Heathrow Ariel

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Holiday Inn London - Heathrow Ariel
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1,379 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Gloucester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Vastly overpriced, especially for a Holiday Inn of this standard. Very small room, wouldn't have wanted to stay for more than one short night. Breakfast too expensive (I went to Tesco!). No on site Gym/Pool. Small car park and only just found a space.

Helpful?
Thank Gary S
Northglenn, Colorado
Level Contributor
9 reviews
5 of 5 stars Reviewed yesterday NEW

We spent two nights at Holiday Inn Heathrow, as we wanted to spend a day in London before flying on to Paris. The hotel is conveniently located about 10 minutes from the airport. Heathrow (and access to London) Is easily reached from the hotel via the Hoppa bus. We found the staff to be very knowledgeable and helpful. (For example,... More 

Helpful?
Thank jhuddles2
Edina, Minnesota
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment we checked in to the time we left, staff was friendly, courteous and there to take care of all of our questions and needs. We had a great room on the first floor. It was very roomy and up to date. We would definitely stay here again. It is perfect to spend that last night before flying... More 

Helpful?
Thank GaryM303
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Gary, Thank you for your review! I am happy that you have a very pleasant stay with us due to our great staff we have here. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel did exactly what we needed, as we were flying early morning from T5 we needed a place to rest our heads and park the car while we were away for a few days. Arriving late evening, staff were helpful and allowed us to settle our bill so we could check out at 4.30 am without any fuss, they... More 

Helpful?
Thank waltbongo
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to us having everything that you needed before flying from Heathrow. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

San Diego, California
Level Contributor
263 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I had to book this hotel last minute for a night at LHR. I arrived and check in was quick, no acknowledgement for being top tier IHG status holder. Check in was very quick however and I went to my room. The room was a bit dated and the door had the worst sound proofing , and I could see... More 

Helpful?
Thank Jayda L
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Jayda, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition of our hotel. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry this wasn’t the case for... More 

Helsinki, Finland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night, arrived in Heathrow and on to a business meeting the next day. The building, when new must have been unique. It is circular in style and from an architecture point of view is certainly interesting. Thats about it in terms of anything wow. It is located in a run down, scruffy neighbourhood. If you go walking, as... More 

Helpful?
Thank Dave G
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Dave, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the overall condition and service you received. There can be no excuse for any of our valued and loyal guests not to receive a truly Great Experience when they visit us and I’m sorry this wasn’t the case... More 

Gretna Green, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Well what can i say ,stayed here last night and not the best experience .This was our first time at a holiday inn as we usually stay premier inn.In future we will stick to premier inn .On arrival at 8.15 pm we were given our room key .A room for 3 .All adult prices paid .Got into the very small... More 

Helpful?
Thank Sara M
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Sara, Thank you for your review! I am sorry that we have not met your expectations on this occasion due to the size of your room. We do have triple rooms at our property but we do adapt with an extra bed upon request. If you would like to discuss this further then please do get in touch. There... More 

Matlock, United Kingdom
Level Contributor
122 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Used for an early flight the next day. Friendly staff welcomed me at checkin. My room was small but adaquate for one. Clear tv picture and a reasonable choice of terresterial channels to watch. Free wifi was OK for emails and web. Not sure for video. 10 minute drive to T5. I'd use it again.

Helpful?
Thank jverdicchio
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a good stay with us due to our value for money, cleanliness and parking on site! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Mumbai (Bombay), India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Missed my flight...Airline adjusted for following morning and Holiday INN came to rescue for night stay... Great room with good price and wonderful service....all had very instrumental in reducing the pain of missing flight :-) Overall a great surprising experience

Helpful?
Thank SanjMish
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that we made your day a bit better after missing your flight. I hope you stay with us again but not under the same circumstances! We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

Manchester
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I had an overnight stay in between flights. Check-in was very welcoming and professional. They arranged a taxi for the next morning and a wake up call. Due to my Spire status I was also upgraded to business room - always a nice touch. I didn't have an evening meal as I had eaten on the flight - however I... More 

Helpful?
Thank Ian B
Curtis G, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Ian, Thank you for your review! I am happy that you have had a great stay with us and regard us as an excellent airport hotel. Thank you for your loyalty with IHG yet again. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn London - Heathrow Ariel

Address: 118 Bath Road, Hayes UB3 5AJ, England
Location: United Kingdom > England > Greater London > Hayes
Price Range: $77 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - Heathrow Ariel 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn Hayes
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
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