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London Heathrow Marriott Hotel

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#4 of 12 Hotels in Hayes
GreenLeadersPlatinum level
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1,357 Reviews from our TripAdvisor Community

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Showing 1,309: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here just for 2 nights as a kind of long layerover and a chance to see London for a couple of days. The location is great as far as getting to the airport and to London. There's a bus stop right outside that takes you to the airport terminal and the tube terminal for free. The room was... More 

Helpful?
Thank Lauren E
Belfast, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Arrived at hotel at 2230 after being delayed in the airport for hours. No great welcome, bar was shut, just a little bar in the Lobby open beside the coffee stand. No food except room service or crisps. Room ok, but the builders are in the room above from 9am. Breakfast good.

Helpful?
Thank ZZTopperless
Mandeep S, Front Office Manager at London Heathrow Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time out to write about your recent experience at London Heathrow Marriott. While my team and I are constantly striving to ensure all our guests are provided the best service and hospitality, we have unfortunately have fallen short of your expectations during your recent stay. I am extremely sorry and disheartened to learn... More 

Kuala Lumpur, Malaysia
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My son and I stayed here for just one night as we wanted to be nearer the airport prior to our departure the next day. The staff upon our check in was very efficient and friendly. She gave us a very spacious room with a king sized bed. Bathroom was pretty big too with a powerful shower unit. We did... More 

Helpful?
Thank linda1191
Stockholm, Sweden
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Used the Marriott on 2 separate nights on a short visit to the UK. Used the hotel for post and pre-flight stop overs. The staff were friendly and efficient. The rooms spacious, comfortable if a little dated. The hotel is undergoing renovation. This did not inconvenience my stay and will, perhaps, address the minor criticism noted above. I did not... More 

Helpful?
Thank djingham
Dubai, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

It's a nice option to stay here if you're in Heathrow. The hotel is close to the airport and there are buses that take you anywhere you want right in front of the hotel. The Italian restaurant is really good. The best thing about this hotel is that they have the best beds you can think. It's comfortable and clean.... More 

Helpful?
Thank Daniel C
Mandeep S, Front Office Manager at London Heathrow Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the London Heathrow Marriott Hotel through TripAdvisor With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver... More 

London, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice looking hotel, which has had a recent refurb, food and staff helpful and food decent. Small car park with not enough spaces for guests. There is no baby change facility in the whole hotel though, i find this incredible in 2016!, the staff were embarrassed to even tell me this. I was there for a wedding and several people... More 

Helpful?
Thank KRColeman
Mandeep S, Front Office Manager at London Heathrow Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time out to write about your recent experience at London Heathrow Marriott. While my team and I are constantly striving to ensure all our guests are provided the best service and hospitality, we have unfortunately have fallen short of your expectations during your recent stay. I am extremely sorry and disheartened to learn... More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The check in and check out was very smooth. The staff was courteous and helpful.Though the lobby area and the rooms could do with refurbishment the hotel is quite clean. It is conveniently reachable from and to the airport by a shuttle service.

Helpful?
Thank SonaliArora
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We were back in this hotel after long period of time. Short visit though Heathrow and Marriott is still a perfect place. Now even better. Lobby area is nicely decorated with elegantly arranged fresh flowers (looks really good). Executive lounge has been upgraded by adding a new food isle. There is more selection of snacks and very nicely presented. Exceptionally... More 

Helpful?
1 Thank Jack S
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Marriott Heathrow serves its purpose. It's a decent hotel with decent rooms, decent food, and decent services located close to the airport. They've done a nice job with soundproofing, as I don't recall hearing a single plane from within the building. We grabbed an early taxi from the hotel, which took less than 5 minutes to our terminal (but... More 

Helpful?
Thank Chip589726
Mandeep S, Front Office Manager at London Heathrow Marriott Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at the London Heathrow Marriott Hotel through TripAdvisor With a mission to provide superior customer service. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the London Heathrow Marriott Hotel and we hope you choose to... More 

Southampton, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed in Marriotts before so it is a brand we trust to get a good nights sleep. We booked early and got a 4 person room and a park and fly rate. We were not here for long, but the hotel was good for our needs. I usually get asked if we want to book the executive lounge,... More 

Helpful?
1 Thank Marla98
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about London Heathrow Marriott Hotel

Address: Bath Road, Hayes UB3 5AN, England (Formerly London Heathrow Marriott)
Location: United Kingdom > England > Greater London > Hayes
Price Range: $125 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — London Heathrow Marriott Hotel 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
Marriott London Heathrow Hotel Hayes
London Heathrow Marriott Hotel Hayes, UK - Greater London
Marriott Hotel London Heathrow
Marriott Hayes
Hayes Marriott
Hotel Style:
#1 Green Hotel in Hayes
#2 Business Hotel in Hayes
#3 Luxury Hotel in Hayes
#4 Romantic Hotel in Hayes
#5 Family Hotel in Hayes
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