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Ibis London Heathrow Airport

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#7 of 12 Hotels in Hayes
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Ibis London Heathrow Airport
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4,020 Reviews from our TripAdvisor Community

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Showing 3,469: English reviews
Berkshire, United Kingdom
Reviewed yesterday NEW

This is a good location for Heathrow Airport. There's convenient parking available onsite for a charge. The rooms are exactly what you'd expect: clean, modern and comfortable. There is lounge area downstairs if you want some drinks and food. The staff were polite and friendly.

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Helpful?
Thank jacka30
Dublin, Ireland
Reviewed 2 days ago NEW

It was my first time in this hotel and i stayed there for 1 night, when i came down for my dinner at 9:00 pm, it seemed that restaurant is closing and staff was in rush to close. I had to ask for menu, staff is ignorant, i had to go at counter and ad to place my order as...

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Helpful?
Thank mannie1978
Reviewed 2 days ago NEWvia mobile

Booked a one night stay as we were flying out the next day , the hotel was clean and well presented staff were friendly enough. My only criticism is the parking it stated on the hotels combined website no reservations required for parking you car for a period of time, so I went down to pay for the parking for...

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Thank Emma D
Reviewed 4 days ago NEWvia mobile

Good clean budget hotel. Small with a comfortable king size bed. Pretty much the same style as all the ibis hotels. £69 a night. The bus to the airport is £5 a head. The transport agent will arrange a private taxi for £10 to your desired terminal. The shower was broken though.

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Helpful?
Thank Mike B
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online, however the team and I were disappointed to only receive 3 stars. I have noted your feedback regarding the shower and have tasked my housekeeping and maintenance team to ensure all showers are in good working order. Kindest regards, Dominic Sauls, General Manager

Nottingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

We needed an overnight stay for an early morning flight out of Heathrow the next morning so needed somewhere budget, clean and close. We were not disappointed with the ibis. This is a nice hotel conveniently positioned. We ate in the restaurant and that was good as well. Everyone was friendly and very helpful. This was a great start to...

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Helpful?
Thank Premdas22
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, It is always a pleasure to receive positive feedback, and thank you for taking the time to share your experiences via Tripadvisor. Should you have the opportunity to provide us with any comments that would help us to achieve 5 stars on your next stay, would be greatly appreciated. Kindest regards, Dominic Sauls, General Manager

Plymouth, United Kingdom
Reviewed 4 days ago NEW

We were lucky enough to get the Ibis for a competitive price, so expectations were not high. However from the journey to it, the check in through to check out no problems. The room are compact but functional,the bed was comfortable and very quite,must have had a good quality of guests in that night. The free transport to LHR was...

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Helpful?
Thank RonA_Plymouth
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review on Tripadvisor and rating us with 4 stars. I was very happy to read that you enjoyed your stay throughout and appreciate the recommendation. The team and I look forward to welcoming you back soon again. Kindest regards, Dominic Sauls, General Manager

Swindon, United Kingdom
Reviewed 4 days ago NEW

We had our flight cancelled and BA put us up in a hotel overnight, and provided us with food and drink vouchers. The rooms were ok and the hotel is clean but the food...oh my...I wasn't looking for a culinary experience however it was disgusting. Not a lot of choice with brekkie, no hot food. And then we had lunch...

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1Thank tazzyh
Farnborough, United Kingdom
Reviewed 5 days ago NEW

Stayed overnight prior to our flight to Auckland. Reception Staff were very helpful and courteous. We were allocated a ground floor room off the main lobby. The room was small but adequate for our needs. The bed was very comfortable. Bathroom was a sink, toilet and shower cubicle. The beer was a pricey £4.50 a pint. Breakfast was continental, there...

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Helpful?
Thank 585Rodney585
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online and rating us with 4 stars. I was very happy to read that you found the team helpful and courteous and the bed comfortable. I have also noted your feedback regarding the size of the room and the cost of a pint of beer. The team and...

San Jose, California
Reviewed 5 days ago NEW

Take the free bus to get there you can look up on the internet which bus to take from which terminal. I saw some of the people here paying $10 to take a shuttle from the hotel but if you want you can walk a whole 5 mins to the bus stop and get to the airport for free. The...

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Helpful?
Thank Tap77776
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your comments on Tripadvisor and rating us with 4 stars. I was happy to read that you found the hotel clean and easy to get to and the team efficient. I have noted your comments regarding the set up of the shower and the quality of the carpet. Thank you...

Exeter, United Kingdom
Reviewed 5 days ago NEWvia mobile

This is the second review of this hotel and we have to give credit where it's due. The first time we stayed here the service was really disappointing,but to be fair the hotel itself was ok.This time round and what a change,reception staff were right on the ball and we were checked in with such speed and ease it was...

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Helpful?
Thank kennedyboy
IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, To say your review made me feel immensely proud is an understatement! Indeed the team have been working very hard to improve the level of service we offer to our guests and ensure a good level of consistency and we were all very happy to read that this was your experience. We always take great care when reviewing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ibis Hotel Heathrow is 1.2 Miles from terminals 1,2,3 & 4, and 4 miles from Terminal 5. The Hoppa bus goes every 20 minutes to & from the airport costing £5; take H6 from T1/2/3 or H56 from T4/5. There are also free local buses from Heathrow Central to Harlington Corner which is 2 min walk to hotel (buses 105/111/140). Central London is 15 minutes by train on Heathrow Express or 45min by tube on the Piccadilly line. Guests driving must register car at reception as we operate a ticketless carpark using ANPR cameras and parking costs £12 per day. Please use UB35AN for Satnav Ibis Hotel Heathrow offers 356 comfortable ensuite rooms, with Free Wifi, air-cooling, tea & coffee facilities and Freeview TV channels. Foggs Kitchen & Bar is located on the ground floor and is open 24 hours per day. Our breakfast buffer is served from 06:30-10:00 everyday, with a light continental breakfast served from 04:00 to 06:30 for early risers, or 10:00-12:00 for late risers. The bar menu is served midday to midnight with a range of international dishes, and the main restaurant is open 17:30 to 22:15 for dinner service. We also serve soft drinks and hot bar meals 24/7 - perfect if you are arriving from a late flight. ... more   less 

Additional Information about Ibis London Heathrow Airport

Address: 112 Bath Road, Hayes UB3 5AL, England
Location: United Kingdom > England > Greater London > Hayes
Price Range: $39 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Heathrow Airport 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Ibis London Heathrow Airport Hotel Hayes
Ibis Hotel Hayes
Accor London Heathrow Airport
Ibis London Heathrow Airport Hayes, UK - Greater London
Hotel Style:
#2 Green Hotel in Hayes
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Questions & Answers

Here's what travelers have asked, with answers from Ibis London Heathrow Airport staff and other travelers.
70 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always ask for room on back side as front is bit noisy”
 of 5 bubbles mannie1978, 2 days ago | Read review
“Take the free bus to the hotel and save $20 on a round trip of a shuttle”
 of 5 bubbles Tap77776, 5 days ago | Read review
“Rooms on the west side are good”
 of 5 bubbles DATGF, 1 week ago | Read review
“you could request a runway facing room, i believe”
 of 5 bubbles CelineE631, 2 weeks ago | Read review
“I had room 519. I always opt for a high floor to avoid noise”
 of 5 bubbles 60markf, 2 weeks ago | Read review
5 of 5
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