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Pontins Southport Holiday Park

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Traveler (2297)
Room & Suite (610)
Dining (64)
Overview
  • Excellent9%
  • Very good15%
  • Average16%
  • Poor10%
  • Terrible50%
1 week ago
“Night away”
1 week ago
“Not as bad as people make out”
AMENITIES
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
2 Star Hotel
All hotel details
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,433)
Filter reviews
4,431 results
Traveler rating
403
671
733
477
2,147
Traveler type
Time of year
LanguageEnglish
403
671
733
477
2,147
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1 - 5 of 4,431 reviews
Reviewed today via mobile

We had booked a 3 night stay here from Friday 13th, on arriving in our room the first thing we noticed was the canvas on the wall which had been drawn on to make it rude, we had a child with us who noticed this...More

Thank E7061PMjoannep
Reviewed yesterday via mobile

People who pay pennies for a holiday then come on here to moan make me laugh! What do you expect. A palace ? The rooms were slightly dated yes, the chalets look old yes.thats why it’s so cheap! The entertainment was brilliant,everyone up on the...More

Thank Daniel M
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded today

Thank you for leaving such a positive and detailed review, which I'm sure other guests will find very useful. We're glad to hear you enjoyed your stay at our Southport Park, and hopefully you will return again in the future. If you do decide to...More

Reviewed yesterday via mobile

This was our first family holiday and so we booked Pontins thinking it would be perfect, having everything we would need in one place. The play parks are fab, our 19 m.o loved them and we were there before the English children broke up for...More

3  Thank MrsMo2303
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded yesterday

We thank you for taking the time to write a review for Pontins Southport. If I could ask the lead name to please contact our Guest Solutions Team within 28 days of departure at guestsolutions@pontins.com for them to look into your concerns and take appropriate...More

Reviewed 2 days ago

Pros & Cons: + Good location 2 min walk from a good beach. + Southport town is cracking seaside resort. + Some staff do try - Pontins is filthy. - Beds are brick-hard and well past even being broadly functional. - Fail to segregate full...More

1  Thank wilsonjohn24
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded yesterday

Thank you for taking the time to write a review. If you could please ask you to forward your feedback onto our Guest Solutions Team (guestsolutions@pontins.com) in order for them to fully investigate and appropriately action. Our team will then contact you directly with a...More

Reviewed 2 days ago via mobile

Just returned from a weekend stay here and I am very shocked at how run down this place is. We had paid extra so got to check in at 2pm which took about 2 minutes, we weren’t given a site map a schedule of activities...More

1  Thank pjmarshall80
Response from GuestSolutions, Guest Relations Manager at Pontins Southport Holiday ParkResponded yesterday

Thank you for taking the time to leave feedback on Trip Advisor. I will pass the entire review onto the team at the holiday park so they are aware of what you experienced as they will want to do their best to avoid this happening...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$71 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
$71 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Southport
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (2297)
Room & Suite (610)
Dining (64)
Pool & Beach (32)
Family and Play Areas (72)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
shaun e
June 26, 2018|
AnswerShow all 5 answers
Response from janetriley196006 | Reviewed this property |
Hello. Just a fridge
1
Vote
anngpartick
May 19, 2018|
Answer
Response from The-D0BS0N5 | Reviewed this property |
I look forward to hearing management respond to this question. I stayed in room 351 block 8. Squalid. Filth. To the person accountable to running the establishment: Tie your colours to the mast! Tell your customers and... More
1
Vote
anngpartick
May 19, 2018|
AnswerShow all 2 answers
Response from The-D0BS0N5 | Reviewed this property |
No, we went this week and had to leave early. It was totally filthy. I wouldn’t let a dog stay in our room. Find somewhere else. The positive comments on here are most likely from Pontins staff to make it look better than... More
0
Votes
Room Tips
"There are from my experience no good rooms and our party had a total of 6 rooms"
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"Try to get somewhere near the reception and entertainment etc but not too near."
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"Club apartment compensates for extras but no different to classic"
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"Just don’t stay, unless the whole place is knocked down completely and rebuilt."
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