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Ivydene Guest House

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Overview
  • Excellent40%
  • Very good22%
  • Average18%
  • Poor10%
  • Terrible10%
Travelers talk about
AMENITIES
Free Internet
Free Parking
Non-Smoking Rooms
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Reviews (50)
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All reviewsthe ground floorlovely guesthousetwo nightslord streetfull englishstayed here for one nightliverpool
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1 - 5 of 50 reviews
Reviewed October 16, 2017

The owner was not interested in making his guests feel welcome. He did not introduce himself nor did he put on a light; It was dark when we arrived and there was no working outside light. He made no effort to answer queries about local...More

Thank ScottishRosie28
Response from SouthportIvydene, Owner at Ivydene Guest HouseResponded October 21, 2017

The outside light had failed that day and has since been replaced I dont remember being asked about local services. WIFI hardware was replaced in July and was functioning OK - occasionally the router requires resetting (as do alll routers) and I did this for...More

Reviewed October 10, 2017

We had booked to stay at this bed and breakfast for one night whilst I was working in blackpool. The site we used to book stated that the blackpool tower was 11 miles away from the bnb. I went ahead with the booking as it...More

Thank monsoonrw
Response from SouthportIvydene, Owner at Ivydene Guest HouseResponded October 21, 2017

WOW!!! I am amazed that I can be blamed for something over which I have no control. I do not have any control over third party booking sites. Despite your comments I was not rude to you and made arrangements for you to arrive at...More

Reviewed September 4, 2017

Stayed here Sept 2017, arrived at the B&B, rang the door bell at least 6 times with no response, eventually the owner (well presume he was the owner, he never introduced himself) answered the door, I said to him I didn't think there was anyone...More

1  Thank Chris A
Response from SouthportIvydene, Owner at Ivydene Guest HouseResponded October 21, 2017

The room you stayed in is not a converted attic - The house was built in 1862. I can assure you breakfast ingredients are not "cheap stuff" - food is grilled !!! We have maintained a 4 star rating for the past 11 years. If...More

Reviewed September 1, 2017

To be honest, you get what you pay for no matter where you go. We chose this hotel because to be honest it was one of the lower costing hotels. On arrival, we were greeted by the owner. He did not Introduce himself which I...More

1  Thank Colin S
Response from SouthportIvydene, Owner at Ivydene Guest HouseResponded October 21, 2017

The first thing I do when I visit a hotel is review the guest information - The WIFI code is in the book. Had you asked me about it I would have guided you to it. The property is 150 years old and you can...More

Reviewed August 17, 2017 via mobile

We were booked to stay here as overflow from another hotel. The owner was rude to us during check in. This should have been an indication. We were told that if we needed anything to knock on the door. No one answered. Wifi was marginal....More

Thank Robert B
Response from SouthportIvydene, Owner at Ivydene Guest HouseResponded October 21, 2017

See previous responses - this catastrophe is all to do with the Dukes Folly Hotel not assessing the needs of their customer and more importantly not telling them where they were staying. Hot water was Hot - WIFI worked - new hardware installed during July...More

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About
Amenities
Top amenities
Free Parking
Free Internet
Hotel Amenities
Free Parking
Room types
Non-Smoking Rooms
Number of rooms
1
Location
United Kingdom > England > Merseyside > Southport
Also Known As
Ivydene Guest House Southport, England
Questions & Answers
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Robb M
August 23, 2017|
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Response from ciaranpickup |
Awful shabby hotel disqusting very rude staff just completely ignored me at breakfast whilst chatting to other guests!. was laughing and joking abt the last dinner very rushed at breakfast Tonya took my coffee away before I... More
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Votes
Room Tips
"Avoid this Guest House."
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"The room was the 1st room from the door,ideal for the infirm."
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"classic room has lovely facilities"
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"If you would like a specific room I would sugest you contact the guest House direct."
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