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BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa

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BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa
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1,399 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
Reviewed 5 days ago NEWvia mobile

This hotel is lovely. The rooms are fine but......when we checked in, i would have liked to have been told where the spa is and if i wanted to use it. My partner didn't and i was a bit nervous going on my own as i had no clue where it was. Not clear in reception. Also, the evening meal!!...

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1Thank josie15vodka
Manchester, United Kingdom
Reviewed 6 days ago NEW

My partner and myself had a lovely two night half-board stay and we thoroughly enjoyed ourselves. Firstly though the hotel is in need of general facelift. The decorating is tired and the male changing rooms in the fitness area needs a complete refurbishment along with the sauna. However all this put aside the staff have got to be some of...

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Thank NORTHERNSOUL2013
Reviewed 6 days ago NEWvia mobile

Totally disgusted. Stayed on Saturday night and had no hot water to get showered in! Was told it was because the hotel was busy. A receptionist appeared with a key to another room on another floor where the water was "warm". I was not offered even a bath robe and had the humiliation of walking through the hotel in towels!!!!...

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Thank Amanda D
Liverpool, United Kingdom
Reviewed 1 week ago

We have been going to the Annual Reunion Ball for years and have never had a reason to complain. Well this time changed all of that. On arrival we were told we would have to pay to park our car in the Hotel grounds. REALLY!!!!! we are penalised for bringing our car. We were then given the key to our...

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2Thank moira4
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. Please be assured that all of your comments will be investigated fully by our team here at the hotel. I would like to thank you for taking the time to share your thoughts with me. Kind Regards Lee Crawford Director of Operations

London, United Kingdom
Reviewed 1 week ago

Its a shame the hotel looks good from the outside but it needs a total refurb inside. My room wasn't the best and was boiling hot on my arrival. Radiators were on full blast, all needed turning down and windows had to be opened to get the heat out. Breakfast is very average. Not one of Best Westerns better hotels.

Review collected in partnership with Best Western GB
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1Thank charliecM9867LM
Reviewed 1 week ago via mobile

Hotel is in a great location, not far from train station, town, restaurants, pubs and bars. Weather wasn't very nice so didn't get chance to walk along the seafront. However The double room was spacious and clean. Bathroom was lovely and clean. Used the swimming pool, jacuzzi, steam room and sauna while staying, they were very good and really relaxing....

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1Thank Emily E
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. It is great to read that you enjoyed your stay with us. Thank you for all of your complimentary comments about our hotel. I look forward to welcoming you back to Southport very soon when the weather is a little better!! Kind Regards Lee Crawford Director of Operations

Castleford, United Kingdom
Reviewed 1 week ago via mobile

On arrival the reception staff were very helpful and friendly. My wife and I were in room 344 and our friends in room 345 and both rooms were of a good quality with no problems. We ate in the Bistro restaurant on the first night and the waitress was friendly and the food very nice. The breakfast next morning was...

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1Thank Alan R
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. Thank you for your complimentary comments regarding your bedrooms and the team here at the Royal Clifton Hotel. Please be assured that your constructive comments in relation to your food and will be investigated with our Head Chef and will be acted upon appropriately. Kind Regards Lee Crawford Director of Operations

Worcester, England, United Kingdom
Reviewed 1 week ago

room was good and breakfast was excellent food in conservatory bar was good we were having drinks in conservatory bar relaxing we where finishing our drinks and the staff started cleaning around us and told we had to move to the foyer bar to have another drink as they where closing this was 9.00 at night we went through to...

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2Thank Nikki w
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. Thank you for your complimentary comments regarding our friendly staff and great food, I will certainly pass your comments on to our team. Please be assured that all constructive comments are considered when we are reviewing our plans and I would like to thank you for sharing your thoughts with us. Kind...

Warrington
Reviewed 1 week ago

We were very disappointed with the New Years eve dinner. it was advertised as 5 course, but it was on ly 4 course, the last one just being tea or coffee. The smoked salmon was actually a mousse, so it did not need much smoked salmon. The roast shoulder of lamb was actually boned and rolled lamb, so that they...

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1Thank iknight2016
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. Thank you for your complimentary comments regarding your dinners on Friday night and Sunday night. Please be assured that all comments are considered in order to allow us to review our procedures in order to further improve in the future. Kind Regards Lee Crawford Director of Operations

Reviewed 1 week ago via mobile

Arrived with our friends for New Years stay for the 4th consecutive year. Even though we booked weeks before we were allocated rooms on different floors. Our room was 112 and to say it was hot was an understatement. The windows were impossible to open and the radiator was impossible to even touch as it was red hot and couldn't...

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2Thank SUSAN W
Lee C, Manager at BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa, responded to this review

Thank you for your review on Trip Advisor. I would like to thank you for taking your time to share your thoughts with us, please be assured all comments from guests are considered and acted upon where appropriate to help us improve our guest experience here at the Royal Clifton. Kind Regards Lee Crawford Director of Operations

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Best Western Royal Clifton Hotel & Spa in Southport is noted for its exceptional range of facilities and excellent standards of service. Over recent years it has been thoughtfully refurbished to offer you the comfort you expect in the best location for a hotel in Southport. We have a choice of bedrooms including spacious family rooms and suites. Also the hotel boasts superb health club & spa facilities in Southport and a wide range of beauty and health treatments. ... more   less 

Additional Information about BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa

Address: The Promenade, Southport PR8 1RB, England (Formerly BEST WESTERN Royal Clifton Hotel)
Location: United Kingdom > England > Merseyside > Southport
Price Range: $51 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa England
Southport Best Western
Hotel Style:
#2 On the Beach Hotel in Southport
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa staff and other travelers.
13 questions
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Manchester, United Kingdom
2 months ago
Stalybridge, United Kingdom
5 months ago
Skipton, United Kingdom
2 months ago
Southport, England, United Kingdom
5 months ago

See all questions (13)

Questions? Get answers from BEST WESTERN Southport Seafront Royal Clifton Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor rooms are suitable for disabled, and some have balconies for smokers.”
 of 5 bubbles iknight2016, 1 week ago | Read review
“Rooms are spacious and have all the required amenities. If you want a better room with a view then you have to pay extra.”
 of 5 bubbles X237RValanh, 2 weeks ago | Read review
“You must book a superior room otherwise you may suffer”
 of 5 bubbles 54paulj, 2 weeks ago | Read review
“Second Floor best for reduction in noise”
 of 5 bubbles Den29y, 4 weeks ago | Read review
“I was in 351 - close to a noisy lift”
 of 5 bubbles kration, 5 weeks ago | Read review
5 of 5
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