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Kiln Park Holiday Centre - Haven

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Kiln Park Holiday Centre - Haven
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878 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Went to Kiln Park for a long weekend away. The caravan we stayed in was in a great location and was lovely and clean. The camp site entertainment was also good. The kids disco and entertainment was great especially the circus act. It was a rainy weekend so we went to the indoor pool, was well staffed with lifeguards however... More 

Helpful?
Thank Louise L
London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely Caravan and park but the good things stop there. The club, shop, toilets and Habour Lights restaurant is really poor. Toilets are filthy, and the service is poor. The club has no air conditioning making it difficult to enjoy the entertainment. Long long queues to buy food and drink, plus understaffed. Will never go back.

Helpful?
Thank Babschap
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there, Thank you for your feedback. We are continuously working to improve our facilities and services and your comments will assist us in doing so. I am extremely regretful to read of your disappointment. I do hope you were able to report these issues at the time of your stay as we will always endeavour to rectify any short... More 

Caerphilly, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for the first time and have to say I would go again. Having gone to a few caravan parks within 2.30hours drive from Cardiff, Kiln Park is good. The location to the beach is brilliant and close to the beautiful Tenby. It's close to Oakwood Park, Heatherton Park and Folly Farm. The indoor amusements are excellent and has... More 

Helpful?
Thank Owes
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello there, Thank you for taking the time to review your recent stay with us here at Kiln Park. I am pleased to read that you enjoyed your stay over all and thank you for your constructive comments. Our guests satisfaction is paramount to our success and we always carefully evaluate all the feedback we receive. We are really lucky... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Recently stayed at Kiln park in a privately owned caravan which I could not fault. The park itself on the other hand was disappointing. Our caravan was located up behind the entertainment complex so every morning we were woken either by delivery vehicles or rubbish collection vehicles. ( one day 4am). Every night we went to the upstairs club there... More 

Helpful?
Thank Samantha J
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This park is in an excellent location close to Tenby and the caravans are spacious and well maintained. There are plenty of facilities on site but sadly that is where the good feedback ends. The following were completely unacceptable: 1. The food in the main eating area was way below the standard we have experienced on other Haven sites and... More 

Helpful?
Thank Tim C
Worcester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a last minute booking in Bronze+ caravan. It was on Giltar Court - opposite the entrance to the entertainment arcade. For us, that was one of only two negatives. We were a couple with a 7 year old. Positives - clean, friendly site. We had some things missing from the inventory - we texted in response to the... More 

Helpful?
1 Thank 420happygirl
Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just got back from a week at Kiln Park and want to say what a fantastic time we had. Staff were helpful and friendly and if we had an issue was dealt with quickly and without any fuss. The Funstars are a credit to the park with a special mention to Lauren, she was fantastic! Park itself was so clean... More 

Helpful?
Thank sludlow79
Newport, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed here with our adult daughter and 2 parrots. We booked a pet friendly caravan for a weekend and paid over £150 per night. The ratings all seemed very good so we booked it for some quality time with our daughter and birds. However as soon as we opened the caravan door the overwhelming smell of... More 

Helpful?
Thank CathySimms
Kiln P, Guest Relations Manager at Kiln Park Holiday Centre - Haven, responded to this review

Hello Cathy, Thank you for taking the time to leave us feedback regarding your recent holiday with us here at Kiln Park. Firstly, may I say how sorry I am to hear of the problems you encountered. It is our aim to meet and hopefully exceed our customer’s expectations and if we have failed to achieve this in your case... More 

Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Having been recent converts to holiday parks - having visited hafen-y-mor last year - but long term fans of Wales we decided to book with Haven again this year. We would have loved to have headed back to hafen-y-mor but needed to be closer to home this year so looked at Kiln Park near Tenby. This review - as you... More 

Helpful?
Thank Iain W
Cheddar, United Kingdom
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked a 2 bed deluxe caravan & actually got allocated a 3 bed. First impressions of site, outdoor pool, bar/restaurant were good. We then located our home for 4 nights. We were overlooking the entertainment complex, up a hill, so literally above the pool area. The van was of an old type & when we opened the door on... More 

Helpful?
Thank Rog21
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Kiln Park Holiday Centre - Haven

Address: Marsh Road, Tenby, Wales
Location: United Kingdom > Wales > Pembrokeshire > Tenby
Hotel Class:4 star — Kiln Park Holiday Centre - Haven 4*
Number of rooms: 700
Also Known As:
Kiln Park Hotel Tenby
Kiln Park Tenby
Kiln Park Holiday Centre - Haven Tenby, Wales
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