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Royal Pier Hotel

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Royal Pier Hotel
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269 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Rotherham, United Kingdom
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I spent a few very pleasant days at this hotel. My room and ensuite were clean and the bed comfortable. My vegan diet was catered for at both breakfast and dinner. The hotel is centrally and well located with sea views.

Helpful?
Thank fionalemmon
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review and we are pleased that you enjoyed your stay with us. We are pleased that you felt we catered for your vegan diet without any problems as it is always helpful if guests could let us know beforehand so that we are then able to offer a wider choice. More 

Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Pool excellent, no children's menu which was a pain sometimes when we have a 5 year old!! Room 26 was huge and fantastic view of the beach and pier!! Food lovely for adults!! Nice hotel well situated would deffo come again xx Wifi not reached at our room, lovely waitresses at meal times and good overall atmosphere xx

Helpful?
1 Thank Emma R
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. We do have a children's menu and we are sorry that you were not offered this. We take on board your comments and we have put a sign on the notice board to say that the children's menu is available on request. Thank you for your lovely comments about our... More 

Solihull, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Having read so many negative reviews, I was relieved with our trip. With a group of 21 of us including 2 x under 2s; 1 child; 2 teenagers through to an 84 year old, we had the full range of rooms. 2 cots and high chairs were provided for us. Whilst some bathrooms were small, and most rooms were at... More 

Helpful?
1 Thank H T
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review. It is great when people take the time to write their positive comments and although we are predominately a coaching style hotel you have confirmed that we are able to cater for all ages with the same enthusiasm and professionalism. We are truly lucky that the Royal Pier is in a great location and for... More 

Sutton Coldfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

wow, visited this hotel with travel style(that was the only let down) having read some of the reviews on here i almost didnt choose this hotel.was here from sataug 7 to sat aug 13 2016 .,but what a pleasant suprise. the staff were extremely pleasant and professional, the room was very clean and tidy and cleaners came in every day... More 

Helpful?
Thank John R
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your lovely review Mr Rowe. We appreciated your kind and informative comments. All our staff work very hard to make your stay a positive and enjoyable experience and you were kind to mention this. We know peoples' expectations are high and rightly so, but we do feel we offer good value for money and this is confirmed... More 

london
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We booked a last minute night here, and had the usual last minute room at the back, that's understandable, but please a mattress that was sooo uncomfortable, that the springs were poking into us where ever we laid. Pillows like laying on bricks. Not a good nights sleep. Also the large extractor pipe from the kitchen was outside our bedroom... More 

Helpful?
Thank gilly042
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. We are sorry you did not enjoy your stay with us. Its a shame that you did not report the mattress and the pillows to Reception as these could have been changed. We are always happy to provide teas and coffees for those staying with us, but sometimes it can... More 

Travelers are raving about these Sandown hotels

Ipswich, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Well! Where do I start? Four adults - 2 double rooms. The receptionist on duty Thursday night did not acknowledge us for a few minutes. When she did she kept talking to someone else about phone signal not being very good in the area (agree with that!). We were directed to our rooms via the lift. Hmmm it's a maze... More 

Helpful?
Thank J C
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for your review. We are sorry you did not enjoy your stay with us. Directions to the rooms are clearly marked and we are sorry that this caused a problem. We are glad that you were able to change your room which obviously helped. We can assure that the photos on the website have not been 'tarted up'... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I researched this hotel for a friend who was travelling alone at 83 years old and female with severe arthritis. She found the hotel dated though clean enough. However she found the staff most unhelpful with various requests she made. She asked for table for one for breakfast and was old they liked the visitors to mix. I would have... More 

Helpful?
Thank Joan C
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. We were very surprised by your comments, as although the hotel was not purpose built but a converted Victorian residence, the requests that your friend made are similar to ones that are made on a regular basis and our staff always go out of their way to help wherever they... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2016

My boyfriend and I stayed at this hotel for one night and it's safe to say that we won't be coming back. There is no car park here, which wasn't even mentioned on the website, so it was a pain trying to find somewhere to park without paying or being fined! Admittedly this is probably the nicest hotel in the... More 

Helpful?
Thank Chandler D
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking time to write your review. In relations to the parking, nearly all the Hotels along Sandown seafront do not have their own parking and if we had, we would have added it to the website details. We do mention it when people ring to book. As we have said before, we do have an on-going refurbishment... More 

west midlands
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 8, 2016 via mobile

Well holiday makers about the royal pier hotel i went there again having been there last year which was ok room wise l went again with my brother whom is disabled so when i booked with travelstyle coach tours i asked for a ground floor room which i thought i could get but as you all know that did not... More 

Helpful?
1 Thank brad69
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for taking the time to write your review. We are very sorry that you were not able to change the room you were allocated or book a ground floor room as it was already occupied. The reason for allocating you room 8 was because it was the closest room to the lift. As you have been to us... More 

Level Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed July 4, 2016

We stayed in room 66 and although top floor it had great views over Sandown Bay and the pier. Room came with tea/coffee making facilities, tv and en suite. Downstairs was a restaurant serving good evening meals ( designed for half board or pre booked I would believe) but looked a good choice. Breakfast was a full choice right up... More 

Helpful?
Thank Darby2105
June_OReilly, Manager at Royal Pier Hotel, responded to this review

Thank you for the fantastic feedback. We really appreciate you taking the time to write such a comprehensive review. We are extremely lucky to be in such a wonderful location and as you say all the staff work hard to provide a professional and helpful service. We hope to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Official Description (provided by the hotel)
The Royal Pier Hotel, originally built by the Victorians for Princess Beatrice as her summer residence, is ideally positioned on the seafront offering views of one of the finest beaches on the Island and the Pier with its family amenities. Facilities include an indoor swimming pool and spa-pool, regular entertainment, choice of two bars and a light, spacious dining room overlooking the seafront. We pride ourselves on our friendly staff and offer value for money. ... more   less 

Additional Information about Royal Pier Hotel

Address: 10 Pier Street, Sandown PO36 8JP, England
Location: United Kingdom > England > Isle of Wight > Sandown
Price Range: $63 - $118 (Based on Average Rates for a Standard Room)
Number of rooms: 65
Reservation Options:
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Also Known As:
Royal Pier Sandown
Royal Pier Hotel Sandown, Isle Of Wight
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