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Marlborough Hotel

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Marlborough Hotel
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Bolton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Wipe your feet on the way out. Totally disgusting. Linen not changed, old sweat and saliva stained pillows with no pillow cases, another mans filthy underwear in the cupboard, mouldy, dusty, severely dilapidated. Shall try to get this place condemned, no electrical safety PAT stickers on appliances. Have already reported to Heath & Safety. My complaint via email (as no... More 

Helpful?
Thank Shoonface
Hawick, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Seen pictures of this hotels thought it looked lovely as was taking my husband away for his birthday arrived to keys being left for us went to our room within 5 mins my asthma flared up room damp pair pealing of walls and a gaping hole in wall complained wasn't happy with us but put us upstairs slightly better room... More 

Helpful?
Thank jingliscooper

Travelers are raving about these Whitley Bay hotels

durham
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Such a dirty place, such a dirty place . never saw anyone the 2 days we where there apart from girl who took our money, paid for and expected a kingsize but got 2 dirty beds pushed together !loads of hairs on headboard ,it was a lovely view but thank Whitley bay for that not these people, too many things... More 

Helpful?
Thank rickleton
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2016 via mobile

Terrible unclean mould stains rude host had to fend for your selve .only boards in the room which were dirty to walk on.breakfast of cornflakes and toast which you were lucky if it was there. Bins bedding and towels rarely changed.

Helpful?
1 Thank Stephen C
1 review
1 of 5 stars Reviewed August 21, 2016 via mobile

Unfriendly host, supposed to be premium??? Lol no carpet in room, no towels, no drinks replenished, no cleaning of room for the full wk we were ere. Had to prepare our own breakfast of Cornflakes & toast in the mess of earlier guests as it was not kept clean & paid £22.50 per nite. Mouldy shower cubicle, water marks on... More 

Helpful?
Thank winniewinkle
A TripAdvisor Member
1 of 5 stars Reviewed August 15, 2016 via mobile

My partner is a contractor and had been staying at the hotel during the week, I decided to join him mid week as I had just arrived back in England from a month long trip to Kenya. When I arrived at the hotel I noticed that it was looking very old and needed a lot of work doing, however it's... More 

Helpful?
3 Thank A TripAdvisor Member
Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed August 9, 2016 via mobile

Worst hotel i have ever stepped foot in. Booked this through booking.com (already paid), when we went to check in she didn't know anything about the booking and was asking 101 questions, who booked it? When did you book it? Why did you book it? All with the worst attitude. Then asked us to pay when it was already paid... More 

Helpful?
Thank CLang92
Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 9, 2016

Business booking and never been so shocked at how rude someone can be. discusting attitude and and to be hung up on was the point at which i decided to take this complaint further. Receptionist aparently too busy to look at the booking confirmation and read all the details my engineers then got turned away, aparently they dont need the... More 

Helpful?
1 Thank JessLane12
York, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 2, 2016 via mobile

Booked online, arrived at check in time which is 3pm-7pm as stated in my booking email. Walked around the entire hotel, used the loo, walked around some more, found nobody rang the bell, rang the number written on reception in case of emergencies, thank god it wasn't an actual emergency. Gave up. Went and sat in the car for half... More 

Helpful?
1 Thank Hannah0783
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 24, 2016 via mobile

Smells of damp throughout and very dusty/dirty. Room (10) damp patches on walls n ceiling. Black mould on bathroom walls. Toilet was really dirty thick black dirt around bottom of pedestal. Bugs/and black dust on window sill. Outside windowsill bird droppings. Our room overlooked back of hotel. We assume clean laundry over chairs in court yard. Suffice to say we... More 

Helpful?
1 Thank mo1214
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57 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
Here, you will find a wide selection of en suite accommodation, with sea front, family and ground floor rooms available. Overlooking the broad sweep of Whitley Bay's golden sands, this family guest accommodation hotel forms part of an Edwardian terrace. ... more   less 

Additional Information about Marlborough Hotel

Address: 20 - 21 East Parade | Central Promenade, Whitley Bay NE26 1AP, England
Location: United Kingdom > England > Tyne and Wear > Whitley Bay
Price Range: $38 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marlborough Hotel 3.5*
Number of rooms: 16
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