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18-22 Loch Promenade, Douglas IM1 2LX
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Traveler (150)
Room & Suite (40)
Dining (25)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 16 hotels in Douglas
Location
4.7
Cleanliness
4.5
Service
4.5
Value
3.9
Travelers' Choice
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, the '4 Star Gold' Claremont is officially the highest rated hotel on the Isle of Man offering both business and leisure visitors an unforgettable stay. Following extensive refurbishment, the Claremont holds the TripAdvisor Certificate of Excellence and is also a recent winner of the Isle of Man business of the year. With 56 lavishly furnished bedrooms including a range of 'Business Club' executive rooms, the hotel has stunning promenade views at the heart of the local business and retail districts. All 'Business Club' rooms feature super king-sized beds with a Tempur Mattress, Hungarian Goose Down pillows, stylish wet room, Penhaligon toiletries, complimentary high speed wi-fi, work desk, Iron, Hairdryer, Mini Safe, Smart TV with bathroom speakers &'Nespresso' coffee machine. 'Coast Bar and Brasserie' features all day dining with an extensive wine list, local beer selection and house cocktail list.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bowling
Children's television networks
Highchairs available
Car hire
Paid public parking nearby
Street parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Bicycle tours
Bowling offsite
Canoeing offsite
Water park offsite
Waterslide
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish, Bulgarian, Czech and 6 more
517Reviews3Q+A100Room tips
Traveler rating
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Time of year
Traveler type
Language
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Popular mentions
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Most Recent
P1703ZHjohne wrote a review Jul 2022
Bramhall, United Kingdom5 contributions3 helpful votes
We had a weekend in Douglas earlier this month, travelling by ferry, and the Claremont was everything we could have hoped for and more. For starters, it's a lovely seafront location and could not be handier for the ferry, literally a five-minute walk. The room was very comfortable and well equipped and the lounge spacious with appealing, tasteful decor. We were treated to friendly, courteous and helpful service at all times, and what a bonus to find that breakfast was to order. None of the usual scraping an egg off a hot plate after it has been congealing for half-an-hour, you placed your order and it was served to you fresh from the kitchen. Well done, the Claremont, I wish others would do the same. Couldn't fault it - fantastic hotel.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thame Traveller wrote a review Jul 2022
Thame, United Kingdom128 contributions61 helpful votes
Staying late June with Great Rail Journeys, who provided an excellent itinerary and tour manager, as always. The Claremont was first class. The reception staff were friendly and helpful, it's odd that they are placed out of view, so reception appears empty and deserted at most times, a little odd! There is large comfortable lounge area, with great views of Douglas Bay. The restaurant provided an excellent and varied breakfast, although the coffee could have been stronger! Evening meals were very good with reasonable choice, plenty of fish. Good wine list and good availability for wines by the glass. Slight limitation on times, especially over the week-end, they obviously wanted the group bookings out of the way for their al la carte clientele, although they weren't that busy with non residents. We were in room 316, which was very well equipped with a lovely bathroom with shower and bath and his and her sinks! All recently refurbished. The the best of views, but then we did not upgrade to a sea view. Overall, a lovely stay in a well located hotel, close to ferry port and on the magnificent front.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Sea view rooms at front are all doubles, shame there are no twin conversions available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Manfromthebubble wrote a review Jul 2022
Whitstable, United Kingdom204 contributions173 helpful votes
We stayed here for 5 days from 6 July until 11 July. Words like, excellent staff, especially Malgorzata and Charlotte in the restaurant. They were both made for dealing with customers. Their exuberance was all to see. Truly splendid ambassadors for the Claremont. Other items, our room (206) had spectacular views to the front. Food was outstanding, maybe ac little more adventurous menu would put the icing on the cake. Would be stay here again, for sure we would Thanks for a very memorable visit to the Isle of Man
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Sea view room at the front
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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JKW wrote a review Jul 2022
1 contribution
Travelled with Great Rail Holidays. Hotel spotless, good linen and towels. All staff I encountered very friendly but very professional and polite. Food exceptional and varied, excellent breakfast choices.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lynnebond22@gmail.com wrote a review Jun 2022
1 contribution2 helpful votes
We stayed at this gem of a hotel for 3 nights. We can't praise it highly enough. From the lady in reception to all the staff. The food was excellent both at breakfast and dinner the restaurant staff were efficient and friendly. Our room was very comfortable. We are already planning a return trip.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Riotam wrote a review Jun 2022
Colne, United Kingdom64 contributions17 helpful votes
It's in a brilliant location on the front and is clean and tidy with excellent service from the staff, good breakfast. Our only trouble is the hotel is too hot, even when it's cool outside, we did get moved to a room on the front with amazing views but it made the stay uncomfortable
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: ones on the front have lovely views but can be noisy with traffic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FulwoodPR2 wrote a review Jun 2022
Preston, United Kingdom94 contributions61 helpful votes
Delighted - we stayed for over a week, two couples in two front rooms and couldn't have had better accommodation and service. Thank you to all the Claremont staff. Most of the front rooms have been upgraded in the last few years, Queen sized bed, walk-in shower, cosy seats looking out on the 150deg view of Douglas Bay, all the usual tea/coffee making facilities, etc. including a safe. The rooms were VERY clean, staff were exceptionally helpful and friendly. Great public/dining areas; food choice good and lovely quality. The Afternoon Tea, wow!! It's only a 5 min walk to the Sea Terminal, main shopping area 2 mins away. Busses run from outside the hotel directly to the North and South (inc. airport) of the island. Parking is only 2 hours outside 8am to 6pm, and it IS patrolled. However by parking after 4pm, etc. it's reasonably convenient. An exceptionally good place to stay.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: At busy times book evening meals in advance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris50259 wrote a review May 2022
Milton Keynes, United Kingdom91 contributions70 helpful votes
Really excellent 4-star hotel with great food and great staff who could not have been more helpful. I had a room at the back which didn't have a view (sea view rooms available if you want to upgrade) but was of a good size for one, a great comfortable bed and a nice bathroom with one of the best hotel showers I have experienced.
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Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dreamer54401786537 wrote a review May 2022
1 contribution
If you are looking for a nice, clean, quiet four star hotel on the Isle of Man - Douglas Bay Promenade, with lovely staff for who nothing is too much trouble then look no further than the Claremont. We booked a week with Great Rail Journeys who used the Claremont hotel as their base for the Vintage Railways of the Isle of Man. The sea view rooms were spacious with comfortable chairs in the bay window over looking the Loch Promenade. The bathroom was large and spacious with walk in shower as well as a bath. Plenty of towels, robes and slippers were provided. All the other amenities you would expect were there, fridge, kettle, coffee maker, hairdryer, iron, fridge - everything you want. The restaurant was open to public with an extensive à la carte menu. The excellent meals for the Great Rail Tour Guests were from a special menu arranged by Great Rail. Breakfasts were as you would expect continental, European, cooked - everything. I would give special praise to the receptionist Veni who organised my extra wedding anniversary requirements which were perfect. Sincerely and in good faith TMR&TPR May 2022
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PJ W wrote a review May 2022
1 contribution
We very much enjoyed our stay at the Claremont Hotel. The room was spacious and had a superb view over the bay. It had all the normal facilities and was well fitted out and appeared newly decorated. The food was superb and there was an excellent á la carte menu which was served by a friendly and attentive waiting staff. All the management staff were very helpful and friendly. Overall a memorable experience
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Sea view rooms to be preferred
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$139 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
claremont hotel douglas
LOCATION
United KingdomIsle of ManDouglas
NUMBER OF ROOMS
56
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Frequently Asked Questions about The Claremont Hotel
Which popular attractions are close to The Claremont Hotel?
Nearby attractions include Manx Museum (0.3 miles), Gaiety Theatre (0.3 miles), and The Thirsty Pigeon (0.1 miles).
What are some of the property amenities at The Claremont Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Claremont Hotel?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at The Claremont Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Claremont Hotel?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Claremont Hotel?
Conveniently located restaurants include The Tea Junction, Enzos Restaurant, and Just Pizza & Pasta.
Are any cleaning services offered at The Claremont Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Claremont Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Claremont Hotel?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Polish, Czech, and Hungarian.
Are there any historical sites close to The Claremont Hotel?
Many travelers enjoy visiting St Trinian's Church (4.9 miles).
Does The Claremont Hotel have any great views?
Yes, guests often enjoy the harbor view available here.