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18-22 Loch Promenade, Douglas IM1 2LX
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Traveler (130)
Room & Suite (45)
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About

#6 of 14 hotels in Douglas
Location
Cleanliness
Service
Value
Travelers' Choice
Boasting beautifully designed bedrooms, opulent furnishings and a premium location, the '4 Star Gold' Claremont is officially the highest rated hotel on the Isle of Man offering both business and leisure visitors an unforgettable stay. Following extensive refurbishment, the Claremont holds the TripAdvisor Certificate of Excellence and is also a recent winner of the Isle of Man business of the year. With 56 lavishly furnished bedrooms including a range of 'Business Club' executive rooms, the hotel has stunning promenade views at the heart of the local business and retail districts. All 'Business Club' rooms feature super king-sized beds with a Tempur Mattress, Hungarian Goose Down pillows, stylish wet room, Penhaligon toiletries, complimentary high speed wi-fi, work desk, Iron, Hairdryer, Mini Safe, Smart TV with bathroom speakers &'Nespresso' coffee machine. 'Coast Bar and Brasserie' features all day dining with an extensive wine list, local beer selection and house cocktail list.
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Room & Suite (45)45
Full view
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bowling
Children's television networks
Highchairs available
Car hire
Paid public parking nearby
Street parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Casino and Gambling
Water park
Bicycle tours
Bowling offsite
Canoeing offsite
Water park offsite
Waterslide
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate dining area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Centrally Located
Languages Spoken
English, Spanish, Bulgarian, Czech and 6 more
489Reviews3Q+A100Room tips
Traveler rating
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Popular mentions
chickzone wrote a review Sep 2020
Douglas, United Kingdom21 contributions4 helpful votes
Just home from the most fantastic staycation at the Claremont - everything was perfect, such a warm welcome from Ewa and all of the waiting staff. Our room was perfect and extremely comfortable. Dinner was first class with a great choice of meals. We are very lucky to have such a wonderful hotel on our doorstep.
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Date of stay: September 2020Trip type: Traveled as a couple
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Lee B wrote a review Jan 2020
Manchester, United Kingdom2 contributions1 helpful vote
Hi, Just felt we needed to leave a review due to the fantastic experiance we had when staying at your Hotel for 3 nights over the weekend of the 25th Jan. Our Room was stunning with a lovely big bay window over looking the Sea front with all the amenity's you could want. The biggest thing that impressed were the staff, all so friendly and nothing was to much trouble and so attentive especially the people who serviced your room and the people who under took the nightly turn down. Beds were memory foam and amazingly comfortable! Breakfast and Food in the Restaurant was really nice. We have stayed in many really nice Hotels all over the world and I can't remember us experiancing such fantastic customer service. We will definetly be back! Thanks Lee & Carol
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Date of stay: January 2020
Cleanliness
Service
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Response from MarkDWilson, Manager at The Claremont
Responded Jan 31, 2020
Dear Lee and Carol, Thank you so much for your fabulous review! Whilst we are immensely proud of the hotel design and facilities, we work hard to ensure that what sets the Claremont apart from others is the level of customer service and attention to detail. As such, our entire team will be delighted to read your lovely comments and wonderful comparisons to the many hotels around the world as you have previously visited. Many thanks once again and we do hope to see you upon your next visit to the Isle of Man!. Regards, Mark
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Angiesuetrio wrote a review Dec 2019
London, United Kingdom3 contributions
Hotel is very conveniently located with access to buses and trains although part of the promenade, including a stretch in front of the hotel, had been dug up for repair when we were there in the summer. The food was very good.
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Date of stay: July 2019
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Response from MarkDWilson, Manager at The Claremont
Responded Dec 31, 2019
Dear Angiesuetrio, Thank you for your review and kind words regarding both our central location and food quality. The road-works you refer to are part of a full renovation of the Douglas Promenade with the area immediately opposite the Claremont now almost completed, due to be totally finished early 2020. We hope to see you again soon. Kind regards, Mark
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Speeds64 wrote a review Nov 2019
Greater London, United Kingdom199 contributions72 helpful votes
I visit the Isle of Man a few times each year and have struggled to find a hotel that ticks all the boxes. Now I have. Stayed for one night and my room was very spacious and clean. Everything I could need was provided in the room and more including a welcome card from the hotel manager, a nice touch. Every member of staff I cam across was welcoming. When I came back from dinner I found some chocolates in my room and the biscuits and coffee had been topped up too! Breakfast is of a very high standard and quality, and Carlos offered to make me a coffee from the machine which I have to say was a really nice gesture. Will I stay here again? Yes, definitely.
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Date of stay: October 2019
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Response from MarkDWilson, Manager at The Claremont
Responded Nov 4, 2019
Dear Speeds64, Thank you for your detailed review of the Claremont. Your kind words are most appreciated and we will certainly ensure that Carlos is aware of his mention!. It is our pleasure to look after you and we hope to see you again upon your next visit to the Isle of Man. Kind regards, Mark
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Chris from Southport wrote a review Oct 2019
Liverpool, United Kingdom1 contribution
The room was impeccable with a large, very comfortable bed, prefect temperature in the room and sea view (albeit spoilt at the moment by the Promenade roadworks). It was close to the town centre. The meals were delicious - particularly the seafood (I recommend the queenies). There was a wide choice for breakfasts including Manx kippers and not just the standard full English, with wide choice of cereals, yoghurts, fresh fruit etc.. The three course evening meals were to die for - you must try their fillet steak. The service was beyond criticism. The chef is magnificent, the waiters attentive to your every need and Reception staff were exceptionally welcoming and helpful. I got the impression that the staff were all happy working together. There was always a good atmosphere. We shall be going back...
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Date of stay: October 2019
Value
Cleanliness
Service
Room Tip: Sea view facing the Refuge Tower is recommended.
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Response from MarkDWilson, Manager at The Claremont
Responded Oct 23, 2019
Dear SunnySouthport, What a lovely review, thank you so much!. We work hard to provide the service levels and attention to detail as you refer, so to read such kind feedback is always nice for our Claremont team, we will be sure to share your comments with them all. Thankfully the promenade upgrade work is nearly at an end by our hotel so next time you visit the beautiful and uninterrupted view will be fully back to normal!. Many thanks once again and we look forward to seeing you on your next trip to the Isle of Man. Kind regards, Mark
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PRICE RANGE
$140 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
claremont hotel douglas
LOCATION
United KingdomIsle of ManDouglas
NUMBER OF ROOMS
56
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Frequently Asked Questions about The Claremont
Which popular attractions are close to The Claremont?
Nearby attractions include Manx Museum (0.3 miles), Gaiety Theatre (0.3 miles), and The Thirsty Pigeon (0.1 miles).
What are some of the property amenities at The Claremont?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Claremont?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at The Claremont?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Claremont?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Claremont?
Conveniently located restaurants include The Tea Junction, Enzos Restaurant, and Wine Down.
Are any cleaning services offered at The Claremont?
Yes, dry cleaning and laundry service are offered to guests.
Does The Claremont offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Claremont?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Polish, Czech, and Hungarian.
Are there any historical sites close to The Claremont?
Many travelers enjoy visiting The Great Laxey Wheel (6.7 miles), The Old House of Keys (8.9 miles), and Castletown Railway Station (8.5 miles).
Does The Claremont have any great views?
Yes, guests often enjoy the harbor view available here.