We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sugarland Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sugarland Hotel
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 28: English reviews
Peel, United Kingdom
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed July 18, 2016

The owner is very friendly and always has time for a chat. My room looked like it was recently refurbished. Breakfast was nice and the bacon in particular was nicely done. He has a bar, or there are many other bars nearby. Reception is manned all day. Is the bed hard or soft? More the former. Rooms at the front... More 

Helpful?
Thank pony2323
Belfast, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

we stayed here for the southern 100 the hotel was clean and the beds comfy hotel drinks is between £2.50 - £3.00 didn't make it to breakfast and fair warning hotel no longer does meals in the evening time but can pull together a toasty. they have no problem with you bringing in food from outside and have various menus... More 

Helpful?
Thank Allaboutthecorrylove
Manchester
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 28, 2016 via mobile

I stay in hotels a lot for both work and pleasure, some very good, some not so. This place needs condemning! Breakfast was included but we just could not imagine what the kitchen was like after seeing our bedroom! So dated, dark, dismal, scruffy and smells terrible. I would not want anyone to have to stay here without me having... More 

Helpful?
Thank Alicurran

Travelers are raving about these Douglas hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed June 27, 2016

I found this place exactly what you would expect for the price, its cheap and the staff can't do enough for you. Breakfast was great, I had poached eggs on toast and it was fine. As I was leaving for the 8:45 ferry and didn't have time to grab breakfast, the women said, would you like a bacon sandwhich to... More 

Helpful?
Thank James T
Aberdeen, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

We were in Isle of Man for the TT so the Sugarland Hotel was really busy but nothing was too much trouble The owners and staff were very friendly and did everything possible to make our stay comfortable and extremely enjoyable ! Ideal location in Douglas - very close to bars, restaurants and shops. Can't wait to go back !!

Helpful?
1 Thank sandramathers
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed September 13, 2015 via mobile

This hotel in my opinion is a 0 star rating. The approach to the hotel was disappointing as there was 2 men drunk lying on the steps at 6pm. The reception looked like a back street taxi office,very untidy and not giving a very good impression as to the standard of cleanliness for the rest of the hotel which was... More 

Helpful?
5 Thank roger n
Maidstone, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed September 11, 2015

its ok at a push , tv is pretty useless , kettle dodgy , shower handrail fell off , breakfast is standard , bar was never open , restaurant closed down , on good side staff helpful and friendly , sea view if the sun is out is magnificent across the bay in the morning ,

Helpful?
1 Thank jonboy43a
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 2, 2015

Good hotel with an excellent location near to Douglas town centre. Reading some of the other reviews I'm not sure what people were expecting for the price. The room was a good size and comfortable, with an excellent view. The staff were very helpful and friendly. Breakfast was pretty good, with some choice available. No complaints.

Helpful?
2 Thank Paula F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

Our room was dirty and the staff refused to clean when requested. There was an unpleasant smell in the place. The heating didn't work. The cups where dirty, the shower wasn't clean. I would not go back here, I would not recommend this place to anyone.

Helpful?
1 Thank Jennie A
Liverpool, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 15, 2015

stayed in the hotel for three days,the hotel is in ideal location for town centre and bus stops ,the staff are nice and friendly,we stayed in a delux room which was clean and tidy, the hotel dose need to be renovated

Helpful?
1 Thank johncj22
Questions? Get answers from hotel staff and past guests. Ask a question

10 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (10)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Douglas
0.0 mi away
The Hydro Hotel
The Hydro Hotel
#14 of 22 in Douglas
3.5 of 5 stars 175 reviews
0.0 mi away
Melrose Guest House
Melrose Guest House
#17 of 22 in Douglas
4.0 of 5 stars 36 reviews
0.0 mi away
The Claremont Hotel
The Claremont Hotel
#3 of 22 in Douglas
4.5 of 5 stars 303 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Sefton Express
Sefton Express
#1 of 1 in Ballasalla
4.0 of 5 stars 124 reviews
0.0 mi away
Glen Mona Hotel
Glen Mona Hotel
#11 of 22 in Douglas
4.0 of 5 stars 75 reviews
0.0 mi away
Arrandale House & Apartments
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service

Additional Information about Sugarland Hotel

Address: 14-17 Loch Promenade, Douglas IM1 2LX
Location: United Kingdom > Isle of Man > Douglas
Price Range: $93 - $162 (Based on Average Rates for a Standard Room)
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Sugarland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sugarland Hotel Isle Of Man/Douglas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay