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Empress Hotel

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1 room 2 adults 0 children
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Empress Hotel
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
London, United Kingdom
Reviewed 1 week ago

The Empress Hotel was in a great location and good value for money. Rooms were clean, except our bathroom bin hadn't been emptied from the last guests but not a problem, as emptied that day. Breakfast was very good, polite friendly staff. And free parking opposite!

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Thank char_fm
Accrington
Reviewed November 3, 2016

Having stayed at other hotels this hotel is ideal ad a base for a budget holiday. Rooms are clean and adequate. Beds comfortable. Breakfast is minimal with the usual. There was no choice of alternative unless asked. Kippers were available but not offered. Manx gourmet restaurant is a burger restaurant again no frills but tasty. Did not dine in the...

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Thank Dalewaddy
Reviewed September 14, 2016

Very attractive hotel. Lounge area is very well laid out.. Good choice at meal times. Breakfast especially good. Staff pleasant and helpful. Bedroom a bit on the small size and not a lot of natural light but comfortable and quiet. Well situated with lovely views of the bay. Buses stop nearby, as do the horse drawn trams. A really delightful...

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Thank Dorothy M
Essex
Reviewed July 10, 2016

I am staying at this hotel as I write this review, have just got back to the hotel after a day out to find the lift not working, went to reception and asked if there was another lift to get to the 4th floor, was told there was not, asked how I was supposed to get to the 4th floor...

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3Thank frascatti
Blackpool, United Kingdom
Reviewed May 27, 2016

I stayed for 5days from the 16th to the 20th of May. This was my second trip and we were not disappointed food staff and service 10 out of 10. I had a problem with the room I had booked but Ann Maria Duty Manager sorted it out for me and we were able to move the following day she...

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Thank GARRY L
Epsom, United Kingdom
Reviewed April 14, 2016

As we got off the bus from airport and saw the entrance to the hotel we were very impressed. The lobby and reception areas are open plan and very attractive giving a welcoming and luxurious feel. The reception staff were charming and helpful. In fact, the staff throughout our stay were first class. Nothing was too much trouble. Our room...

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2Thank Cait45lin
Reviewed February 10, 2016

Our sea facing room was very comfortable with a large firm bed. Kippers for breakfast. We were there for a function, dinner in the hotel. The food was perfectly adequate with over 100 diners. The staff were very helpful even reminding us of the best place to buy our kippers

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Thank Patricia C
Onchan, United Kingdom
Reviewed November 5, 2015

We decided to go for a meal at The Brasserie at the Empress as a direct result of our usual haunt starting to charge it's customers for parking. We were certainly not disappointed. The service and food were both excellent and the hotel itself wonderful. Well done, I hope you get many more customers.

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Thank Colyn A
Bolton, United Kingdom
Reviewed October 19, 2015

Although I'd been to IOM on business years ago this was the first time for my wife and we had an enjoyable 3 day break. Rooms well appointed with Tea/coffee etc although a little small for an executive sea view room - the view were great and certainly wouldn't have wanted to be in any of the inside rooms which...

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Thank Bob889
Bradford, United Kingdom
Reviewed October 1, 2015

Very nice hotel but rooms very small unless you can get a room with a view or an upgrade our first room was very small and not much daylight ,but nicely appointed. We complained as we were stopping for a week and eventually got a nice larger room but sadly no outlook .On the pluside staff were excellent breakfasts were...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Services
  • Room Service

Additional Information about Empress Hotel

Address: Castle Mona Avenue, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range: $73 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 76
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Also Known As:
Empress Hotel Isle Of Man/Douglas
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Questions & Answers

Here's what travelers have asked, with answers from Empress Hotel staff and other travelers.
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Questions? Get answers from Empress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Worth paying for a room at the front.”
 of 5 bubbles dorothym99, Sep 14, 2016 | Read review
“Yes check if you are booking through Bookings .com telephone hotel to check you have got what you have booked.”
 of 5 bubbles GARRYL655, May 27, 2016 | Read review
“4th floor overlooking sea has fabulous views”
 of 5 bubbles Cait45lin, Apr 14, 2016 | Read review
“As with any seaside hotel, the best rooms are at the front overlooking the sea”
 of 5 bubbles D8808NTpatriciac, Feb 10, 2016 | Read review
“Get a seaview room”
 of 5 bubbles 12071948, Oct 1, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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