We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Empress Hotel

Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
Empress Hotel
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

81 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 80: English reviews
Essex
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am staying at this hotel as I write this review, have just got back to the hotel after a day out to find the lift not working, went to reception and asked if there was another lift to get to the 4th floor, was told there was not, asked how I was supposed to get to the 4th floor... More 

Helpful?
Thank frascatti
Blackpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2016

I stayed for 5days from the 16th to the 20th of May. This was my second trip and we were not disappointed food staff and service 10 out of 10. I had a problem with the room I had booked but Ann Maria Duty Manager sorted it out for me and we were able to move the following day she... More 

Helpful?
Thank GARRY L
Epsom, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 14, 2016

As we got off the bus from airport and saw the entrance to the hotel we were very impressed. The lobby and reception areas are open plan and very attractive giving a welcoming and luxurious feel. The reception staff were charming and helpful. In fact, the staff throughout our stay were first class. Nothing was too much trouble. Our room... More 

Helpful?
2 Thank Hanoria
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 10, 2016

Our sea facing room was very comfortable with a large firm bed. Kippers for breakfast. We were there for a function, dinner in the hotel. The food was perfectly adequate with over 100 diners. The staff were very helpful even reminding us of the best place to buy our kippers

Helpful?
Thank Patricia C
Onchan, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed November 5, 2015

We decided to go for a meal at The Brasserie at the Empress as a direct result of our usual haunt starting to charge it's customers for parking. We were certainly not disappointed. The service and food were both excellent and the hotel itself wonderful. Well done, I hope you get many more customers.

Helpful?
Thank Colyn A
Bolton, United Kingdom
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 19, 2015

Although I'd been to IOM on business years ago this was the first time for my wife and we had an enjoyable 3 day break. Rooms well appointed with Tea/coffee etc although a little small for an executive sea view room - the view were great and certainly wouldn't have wanted to be in any of the inside rooms which... More 

Helpful?
Thank Bob889
Bradford, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 1, 2015

Very nice hotel but rooms very small unless you can get a room with a view or an upgrade our first room was very small and not much daylight ,but nicely appointed. We complained as we were stopping for a week and eventually got a nice larger room but sadly no outlook .On the pluside staff were excellent breakfasts were... More 

Helpful?
Thank 12071948
Godalming, United Kingdom
2 reviews
1 of 5 stars Reviewed September 29, 2015

Oh dear, oh dear! What a shame. This lovely looking hotel in a great location was a huge disappointment. The public areas look nice if a bit dated but in reality are not comfortable. Go behind the door into the residents only area and it is very disapointing. Wait ages for the lift to take you through narrow uninteresting corridors... More 

Helpful?
Thank Rod D
Peel, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 30, 2015

Arranged to meet our friends midweek for a meal in the conservatory restaurant at the Empress. The food and service were excellent and I particularly liked the way the meal was presented at the table. Usually after dining we move to the Piano Bar where we can chat over drinks whilst enjoying the warm ambience created by the pianist, unfortunately... More 

Helpful?
Thank 2308Maggie
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 20, 2015

The hotel is very difficult to review. You enter the hotel first time and are pleasantly impressed. The reception is empty and take's some time to be seen to even though you can see someone behind the glass. The bedroom very disappointing, nothing like the Internet pictures. I was staying 4 days and would have liked to see the sea,... More 

Helpful?
Thank Jones7127
Questions? Get answers from hotel staff and past guests. Ask a question

4 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Douglas hotels
0.0 mi away
The Empress Hotel
The Empress Hotel
#5 of 22 in Douglas
3.5 of 5 stars 406 reviews
0.0 mi away
Sefton Hotel
Sefton Hotel
#10 of 22 in Douglas
4.0 of 5 stars 492 reviews
0.0 mi away
The Claremont Hotel
The Claremont Hotel
#3 of 22 in Douglas
4.0 of 5 stars 297 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
BEST WESTERN Palace Hotel & Casino
0.0 mi away
The Welbeck Hotel
The Welbeck Hotel
#1 of 22 in Douglas
4.5 of 5 stars 284 reviews
0.0 mi away
Ascot Hotel
Ascot Hotel
#2 of 22 in Douglas
4.5 of 5 stars 274 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites

Additional Information about Empress Hotel

Address: Castle Mona Avenue, Douglas IM2 4RA
Location: United Kingdom > Isle of Man > Douglas
Price Range: $90 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 76
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire and Travelocity so you can book your Empress Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Empress Hotel Isle Of Man/Douglas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay