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My wife and I used this hotel for the weekend while my sons band "Wild Front" were performing at the IOW Festival. Very comfortable stay, lovely breakfast and staff were wonderful. Will stay again next year when the lads play again.
Stayed for approx 1 week in July.Given room which was accessed by 40 steps over 3 flights of very steep and narrow steps.Maybe worth doing some fitness training before coming to this hotel.Room was of a reasonable standard but the overhead fan in the room...More
Thank Christopher O
Response from reservations575, Front Office Manager at Melbourne - Ardenlea HotelResponded yesterday
Thank you for your recent review of the hotel.
I do apologise for the issue that you encountered whilst you were staying with us.
I have passed the issues on to the relevant departments and will also be personally looking into the breakfast issues as...More
The first and most important thing when running a hotel is the staff and the staff at this hotel are excellent!!! Lovely pool and comfortable room with great sea view ... so I give 5 stars to the staff, hotel needs a bit of work...More
I really don't want to be critical because the staff are amazing and work extremely hard to make sure guests have a good stay. The room was very clean and tidy; faultless. The hotel itself needs a massive overhaul including smartening up the staff uniforms...More
Response from reservations575, General Manager at Melbourne - Ardenlea HotelResponded 1 week ago
Thank you for your recent review.
Thank you for your lovely comments regarding the staff. I will pass your comments on to the staff regarding the uniforms and also the bar area.
I will also be addressing the issue that you experienced at breakfast.
When we arrived was very wary due to the reviews but was completely surprised, the hotel is excellent value for money. Staff are friendly and eager to help( even offered to carry are bags to the room)
The food was good and not over priced....More
$62 - $138 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 On the Beach Hotel in Shanklin
Non-Smoking Rooms ,
Number of rooms
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