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Gracellie Hotel

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1 room 2 adults 0 children
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Gracellie Hotel
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242 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

Stayed here for long weekend our room had clean towels and bedding and slept well.The chef Paddy cooked wonderful meals and plenty (better than not enough) and never waited very long. The staff were very friendly and polite especially Charlie and Jacob,these two young lads virtually run this Hotel from serving your food to bar work and running the entertainment(Disco...

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Helpful?
Thank Stan B
Essex
Reviewed September 26, 2016

On arrival they didn't seem to know we we arriving. Couldn't find the room key. Manager was scruffy. No "welcome to the Gracellie, hope you enjoy your stay" no information given about the hotel amenities. We had to ask for room to be cleaned. Inch thick dust! Was told by cleaner they didn't know anyone was staying in the room....

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1Thank Lorrieh61
Chelmsford
Reviewed September 20, 2016

Very tired hotel, could do with a revamp, broken furniture in my bedroom, table lamp didn't work. Not particularly clean. Food was ok, although my breakfast was cold on the three days I was there. Food in the evening was quite nice. Unfortunately breakfast was at 08.00 every day and dinner was at 18.00, quite early for me. It would...

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Thank LFCChelmsford
Northampton, United Kingdom
Reviewed September 9, 2016

We had a room at the top of the hotel with sea views. There are a lot of stairs so not suitable for those with walking difficulties as there is no lift. The staff will take luggage to the rooms for you. The room was large with a refurbished bathroom which was lovely but there were some snagging issues to...

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Thank Chrissie15
Basingstoke, United Kingdom
Reviewed September 6, 2016

The hotel is in an ideal position for the beach etc, on arrival we fealt that it gave the appearance of being tired - I understand that the hotel is in the process of being rejuvenated. We had an ideal room at the top with a sea view - the room was nicely furnished etc with clean sheets towels etc....

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Thank 21geoffreyb
Reviewed September 5, 2016 via mobile

Lovely hotel. All the staff including the manager were very helpful. We had a comfy room with new bathroom and shower.the housekeeper left a note and fresh towels teabags and coffee. We left a do not disturb sign as room didn't need cleaning. The food was good and plenty of it. Any requests were met with a smile and entertainment...

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Helpful?
Thank micklocke
Leicester, United Kingdom
Reviewed September 5, 2016

We had 3 pleasent nights at the hotel, our room was very clean and the staff were very polite and helpful, lovely English breakfast, great value for money. Perfect location overlooking the sea. Thank you

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Thank Dixie0121
Reviewed August 31, 2016 via mobile

Stayed for a week, lovely staff, helpful manager and clean room with nothing to complain about - cleaners... Well Done. Lots of difference than a few years ago! Breakfast served perfectly + Dinner, bar with the best drinks and HEATED Swimming pool!! The only thing was the reception, which was a bit empty but it has a doorbell so staff...

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1Thank Albie J
Hampshire, UK
Reviewed August 30, 2016 via mobile

If like us you were deciding between 2 hotels then my advice is to choose the other one! Firstly, one thing I will say is all the staff are very friendly and welcoming and the sheets were clean, it's also a great location for the beach. Unfortunately that's where the niceties end... When first approaching the hotel the first impression...

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2Thank helenbeck29
Southampton, United Kingdom
Reviewed August 28, 2016 via mobile

I personally will never stay at this hotel again. I read the reviews on Trip Advisor and thought maybe people were exaggerating and we could try it for ourselves, this was a mistake. Most of the staff were lovely and friendly although some servers seemed a little bit disinterested. The breakfast we were served was mediocre to say the least,...

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Helpful?
Thank vicky4134
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
The Gracellie Hotel is 100 yards from Shanklin beach. We have a large free car park for guests. Full restaurant facilities are available and the view, quality of restaurant and professional service ensure a delightful dining experience. Relax in our Charlie's bar with a real pub feel, juke box, pool table and darts or relax in our quiet bar area. ... more   less 

Additional Information about Gracellie Hotel

Address: 25-27 Hope Road, Shanklin PO37 6ED, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Price Range: $70 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gracellie Hotel 3.5*
Number of rooms: 29
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Also Known As:
Gracellie Hotel Shanklin, Isle Of Wight
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Questions & Answers

Here's what travelers have asked, with answers from Gracellie Hotel staff and other travelers.
4 questions
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Blackpool, United Kingdom
Hull
over a year ago

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Questions? Get answers from Gracellie Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a different hotel”
 of 5 bubbles Lorrieh61, Sep 26, 2016 | Read review
“Lots of stairs to all rooms”
 of 5 bubbles LFCChelmsford, Sep 20, 2016 | Read review
“High floor room at the front”
 of 5 bubbles Chrissie15, Sep 9, 2016 | Read review
“Ask for see view.”
 of 5 bubbles 21geoffreyb, Sep 6, 2016 | Read review
“Best views”
 of 5 bubbles Dixie0121, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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