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The Fernbank

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The Fernbank
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257 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Manchester, United Kingdom
Reviewed October 24, 2016

I needed a hotel where there were rooms on the ground floor and easy access from the car park. After sending an email, Jo-Anne rang me to gauge my exact requirements and she was able to offer two ground floor rooms which suited us very well as one of our party had mobility problems. The rooms were spotlessly clean. The...

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Helpful?
Thank HurstHollow
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for your review. I am delighted that we were able to meet your requirements with our ground floor bedrooms, as you so rightly state one of the bedrooms is suitable for guests with walking difficulties. It is always so important to check with the hotel direct as to suitability. We are so glad that you made full use...

Reviewed October 18, 2016

Nothing is too much for Joanne and Julian, rooms are comfortable and beautifully clean, food superb, along with Toby their son and all the other staff service brilliant restful, the gardens beautiful enjoyed our dip in the pool, looking forward to our next return visit. A great place for a rest in comfort Sharon and Lenny

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2Thank Sharon O
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for taking the time to write your review. It is always a pleasure to welcome you both to the Fernbank. I am so pleased that you enjoyed the pool and relaxing in the gardens. I have passed your kind comments on to Toby and our staff also. We hope to welcome you both again soon.

kent
Reviewed October 2, 2016

Just returned from a short break at the fernbank hotel shanklin. From the warm welcome to the goodbye hope you enjoyed I cannot fault a thing. Room lovely breakfast well what can I say perfect in every way all you could want and so much more . Service is excellent and very professional and the whole place is spotless a...

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1Thank Abwil
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for your review. Your comments make what we do all the more worthwhile! I am so pleased that you enjoyed your break and I hope that we see you both again,one day.

Uckfield, United Kingdom
Reviewed October 2, 2016

we started our break with our car breaking down in Portsmouth,had to hire a car ,we rang and said we would be late,a lovely lady told us not to worry and she would see us when we arrived. we arrived and were made to feel right at home ,we had a lovely small double ,breakfast was amazing, biggest kipper i...

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Helpful?
Thank lemmerson123
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for taking time to write a review. I remember you both well as it wasn't the best start to your holiday! I am delighted that you enjoyed your stay with us at the Fernbank, and thank you for your comments regarding our breakfasts, and our bedrooms. We do hope that we will welcome you both again, one day...

Reviewed September 24, 2016 via mobile

My husband and I stayed here for a week. We had a very warm welcome and all the staff have been so friendly all week. The hotel is immaculately clean and decorated, including our room with massive bed!! The breakfast was very well cooked with top ingredients, there was also freshly cooked bread, croissants, muffins, fruit, yoghurts, cereals etc. Lovely...

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Thank Anne B
Jo-Anne C, Manager at The Fernbank, responded to this review

Hello to you both. Thank you for taking the time to write a review. We are so pleased that you enjoyed your stay with us, and thank you for you kind words.It makes what we do so worthwhile. Take care and we hope to see you both again soon.

staffordshire
Reviewed September 20, 2016

The moment we arrived for our first stay at this fantastic hotel we were welcomed like old friends. We were given a family room on the ground floor which was more than adequate for the two of us! The room was spacious with plenty of storage space, well furnished with good quality furniture. Everything was spotlessly clean and well cared...

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Thank klondyke33
Jo-Anne C, Manager at The Fernbank, responded to this review

Hello klondyke33. Thank you for your review. We enjoyed meeting you and welcoming you to the Fernbank. I have passed your comments onto our wonderful staff regarding the cleanliness and standards. We hope to have the pleasure of welcoming you both again in the future.

Derby
Reviewed September 18, 2016

We were recommended to the Fernbank Hotel and after our recent stay found it to be completely up to our expectations. The hotel is exceptionally well run, spotlessly clean and beautifully situated. The breakfasts are excellent - very well prepared and presented with ample choice. The indoor pool and superb surrounding gardens made for a very relaxing environment. Jo-Anne and...

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Thank DerbyPaulW
Jo-Anne C, Manager at The Fernbank, responded to this review

Hello to you both. Thank you for your review and your kind comments. We are so pleased that you enjoyed your Anniversary celebration break , and thank you for choosing us.I have passed your comments onto our staff, as it makes all the hard work so worth while.We look forward to you returning next year.

Brighton and Hove, United Kingdom
Reviewed September 15, 2016

Visited at the beginning of July for a few days for my birthday. Everything was very clean, comfortable and friendly. Our room was a little on the small side, as we booked pretty last minute, but I actually became very fond of it very quickly. Everyone at the hotel was just lovely and made a real effort to ensure our...

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Thank lapoupeechinoise
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for your review. We were delighted to welcome you both to the Fernbank.Wev are so pleased that you managed to make full use of the swimming pool and the hotel grounds. All of our bedrooms are different shapes and sizes, just due to the age of the building. We hope to see you again in the future.

Telford, United Kingdom
Reviewed September 13, 2016

Check in was straightforward and pleasant. The room (superior grade) was roomy, the bed comfortable and the bathroom very good. There is a pleasant garden, with seating, attached to the hotel. There is parking but it is very tight Hot drink-making was provided for as well as bottled water. There was an iron and ironing board provided and a hair...

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Thank chasgunter
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for your review. It was our pleasure to welcome you both to the Fernbank.I am glad that you enjoyed your break here with us, on the Island.We hope to welcome you again one day.

Norwich, United Kingdom
Reviewed September 8, 2016

Joanne, Julian and their staff were highly professional and courteous at all times and made us feel welcome from the moment we arrived. The well maintained and superb quality facilities were complimented by the high standard of cleanliness. The food was perfect as was the service.

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Thank Carman-Erin
Jo-Anne C, Manager at The Fernbank, responded to this review

Thank you for taking the time to write a review .We are so pleased that you enjoyed your stay with us whilst on the Island. We do hope to see you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about The Fernbank

Address: 6 Highfield Road, Shanklin PO37 6PP, England
Location: United Kingdom > England > Isle of Wight > Shanklin
Price Range: $100 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fernbank 4*
Number of rooms: 16
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Also Known As:
The Fernbank Hotel Shanklin
The Fernbank Shanklin, Isle Of Wight
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Questions & Answers

Questions? Get answers from The Fernbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good ground floor family room”
 of 5 bubbles 188sharono, Oct 18, 2016 | Read review
“Would think by the standard of the hotel all would be good”
 of 5 bubbles Abwil, Oct 2, 2016 | Read review
“We stayed in Room 12 a classic double. The bed was very comfortable. It was a very nice quiet room.”
 of 5 bubbles DerbyPaulW, Sep 18, 2016 | Read review
“Various grades of room available. We chose a 'superior' room so cannot comment on the others.”
 of 5 bubbles chasgunter, Sep 13, 2016 | Read review
“We over looked the garden on the second floor at the back”
 of 5 bubbles lynnb86, Sep 4, 2016 | Read review
5 of 5
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