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Mercure Wigan Oak Hotel

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Mercure Wigan Oak Hotel
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462 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Sidmouth
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We were travelling from Devon to the Lake District for a holiday and used this hotel for an overnight stay. Check-in was quick and easy, the room comfortable, clean and well-equipped and the staff very friendly and helpful. We enjoyed a delicious dinner in the restaurant and a good breakfast the following morning. The half-board accommodation package represented excellent value... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 52Sidmothian
Northam, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight on a Saturday while visiting area for football. We did a dinner, bed and breakfast deal which was good value. Evening meal very good but we were the only ones in the restaurant, bar area empty also. Room facilities acceptable, our room overlooked the rear service area but no real issues with noise. Just one issue with breakfast... More 

Helpful?
Thank Northam1963
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to review your stay with us. All guest feedback is very important to us and I will be discussing the points you raised with my Breakfast SUpervisor. I hope that this did not detract too much from the overall enjoyment of your stay. More 

Nottingham, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Quick and easy check in with very friendly and efficient staff. Excellent room, very clean and all facilities. Bathroom spacious with great towels and toiletries. Booked us a taxi with no problems. Check out swift and easy. Great hotel!

Review collected in partnership with Mercure Hotels

Helpful?
Thank hayley c
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for choosing our hotel and we are so pleased that you enjoyed your stay with us. Customer comments are very rewarding for our staff and encourages everyone here to continue to offer the highest standards of service possible. I do hope that we get the opportunity to welcome you back very soon. More 

Cheltenham, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from our third All Inclusive Visit to the Oaks. A warm and speedy check in. A very clean room 508. Well serviced,thanks to the friendly lady room attendant.. All the meals were varied cooked fresh to order and plentiful. All good quality .The breakfast was a good choice of continental or full English. We had a... More 

Helpful?
Thank Airspace083
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

On behalf of everyone here, thank you for continuing to visit our hotel and for your wonderful comments. Guest satisfaction is so important to us and when guests return it makes all our efforts so much more worthwhile. I have passed a copy of your review to all departments and we look forward to seeing you on your next visit! More 

Manchester
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for a wedding reception and was surprised at the quality for the price. Check in was easy and pleasant. Room was good. Bed great with a choice of pillows. Shower was hot and powerful. Breakfast was buffet and good. Bit I had to keep asking get for items. A glass for the juice. Any orange juice? Bread to... More 

Helpful?
Thank ManchesterGlen
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your review, your very kind comments are much appreciated. Poached eggs are available on request for guests, so do bear this in mind if you stay with us again. I hope that you will choose the Mercure Wigan Oak Hotel again for your next visit and look forward to welcoming you back. More 

Antrim, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

17th september 2016 stayed overnight with my wife great rooms great beds fantastic staff this hotel is minutes from town center shops tescos and mc donalds and is really quiet. I will defo be returning to this hotel a big thank you to staff for a great stay.

Helpful?
Thank lawmc
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

I was delighted to read that your stay at the Mercure Wigan Oak Hotel was so enjoyable and am very grateful that you have shared your experience with us. I am sure that your very kind comments will encourage all our staff to continue to offer the highest standards of service possible. We look forward to welcoming you back very... More 

London, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great stay,Firstly the only slight down a little dated decor...but I think that adds to charm,Location spot on Two minutes walk to town centre.The staff and check in and out spot on fast efficient and very friendly and I include the cleaners who were lovely. The room faultless great bathroom and spotless and same for room. The bed... More 

Helpful?
Thank FatboyMRH
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you very much for choosing our hotel and for your very kind comments. We really do appreciate guests taking time out to share their experience with us and are delighted that you enjoyed your stay. I have passed a copy of your review to all departments and hope that we get the opportunity to welcome you back very soon. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Comfortable budget hotel in the heart of Wigan. Staff very friendly and attentive. Well presented rooms, clean and functional. The town is a credit to it's self, everywhere we went, everyone said good morning/ afternoon etc and was genuinely friendly. You can't beat northern hospitality.

Helpful?
Thank chrisventura64
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to review your stay with us. Your kind comments were very welcome and I will share these with all our staff. We're delighted to know that you enjoyed your stay with us and hope that we get the opportunity to welcome you back soon. More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Went to a wedding last night lovely place but really taking advantage of people .. drinks are too far expensive. 3.80 for a pint of fosters 5.00 for a kopperburg Bar people dont know what they are doing total rubbish

Helpful?
Thank gilly483
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Although I take on board your comments regarding drinks prices, I must say that I find your score very unfair and cannot acept this as a fair review as your score is based purely on drinks prices and not the overall service that you received. I can assure you that all of our bar staff staff are well trained and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we've negotiated preferential rates on the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests. ... more   less 

Additional Information about Mercure Wigan Oak Hotel

Address: Orchard Street, Wigan WN1 3SS, England (Formerly The Wigan Oak Hotel)
Location: United Kingdom > England > Greater Manchester > Wigan
Price Range: $65 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wigan Oak Hotel 3*
Number of rooms: 88
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Also Known As:
Wigan Quality Hotel
Mercure Wigan Oak Hotel United Kingdom
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