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Mercure Wigan Oak Hotel

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Mercure Wigan Oak Hotel
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447 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Salford, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel last night and had a lovely stay. Really comfortable bed and room, a little warm. Staff lovely and helpful. Little let down by the restaurant as rather expensive and not much choice but there is a McDonalds very near by and plenty of places to eat within walking distance. Very handy for all amenities.

Helpful?
Thank Estelle S
Manchester, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Soft bed, tea and coffee making facilities, freeview tv ensuite toilet, shaving mirror, expensive food and drinks, but places to eat nearby, it's got its own free carpark. Great situated just let down bt expensive food, good for couples and families alike.

Helpful?
Thank iansilv
Warrington, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I wouldn't choose Wigan for a weekend away but I was attending a dear friends fabulous wedding a wonderful wedding I stayed as an overnight guest the reception staff couldn't have been more helpful. Customer service was throughout the stay excellent I was very impressed. The rooms were clean and tidy maybe the twin beds could have been a little... More 

Helpful?
Thank PaulineTait
Doncaster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very helpful staff. Room well furnished with comfortable beds. Good choice for evening meal and breakfast was also good. Well placed for access to Wigan town centre. Beer prices were rather high but you do expect this in a hotel.

Helpful?
Thank suzye25
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us. I am delighted that you found the service that we offer to your satisfaction and will pass your comments on to all departments. We look forward to welcoming you back soon. More 

York, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 1 night whilst meeting with friends in the centre of Wigan. Good location to get into the town with easy parking right outside. Not a secure car park as has no barriers, worried me a little as not in the best part of town, but all was ok. It's a dated hotel but for £60 a... More 

Helpful?
Thank Chantelle B
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

We really appreciate you taking the time to review our hotel and I am very pleased that you enjoyed your stay with us. Your comments regarding the staff were especially welcome and I will share this with everyone here. We look forward to welcoming you back soon. More 

Coatbridge, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hotel was fantastic. Situated in the centre of town with easy access to all amenities. Room was immaculate and very spacious. Breakfast was lovely and everything was excellent and great choice and fresh produce was used, ie mushrooms were fresh and not out of a tin which is what you see in a lot of hotels that cater for large... More 

Helpful?
Thank Jak3969
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

We are all grateful for your very kind comments and are so pleased that your stay at the Mercure Wigan Oak Hotel was so enjoyable. A copy of your review has been passed to each department and I know that this will encourage all the staff to continue to offer the highest standards of service possible. Come back and see... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here for business last night. Hotel easy to find, plenty of parking - free for residents . Quick check in with friendly and helpful reception staff. My room 414 (on 3rd floor!?) was a good size and clean, although a little dated and the bathroom could definitely do with some new mastic and grout around the bathtub. Large bed... More 

Helpful?
Thank rmb1980
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your review and very constructive comments. I was very sorry to read that you were not completely satisfied with your stay here, as it our utmost aim to ensure all guests receive the highest standards of service at all times and can only apologise for the extraordinary circumstances you experienced. The hotel is completely non-smoking and we... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a fantastic hotel and well worth the money. It's a short walk from town, very clean and showers are brilliant. Best Iv seen in a while from place. Car parking is excellent and the huge McDonald's that right on the door step saved our group in the morning.

Helpful?
Thank JKNS
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your review and for choosing to stay with us. I'm very pleased that you enjoyed your stay with us and hope we get the opportunity to welcome you back again soon. More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean, bathroom had a slightly damp smell but bed and pillows were ok and shower was warm enough. I can't comment on the food as I didn't eat here. An hour after arriving, the people in the room next door began shouting and screaming. There was also an incredibly strong smell of cigarette smoke (or something similar) seeping... More 

Helpful?
Thank NikkiS87
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for taking the time to review our hotel. I was extremely disappointed to read that your comments and can only apologise for this. We do try to ensure that guests respect the privacy of others and, like every other hotel, we do operate a strict non-smoking policy throughout the hotel and ask our guests to respect this. However,... More 

Tewkesbury, United Kingdom
Level Contributor
177 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The car park is surrounded by a high, spiked palisade fence that makes the hotel feel a little like entering a prison. The reception staff are excellent but are let down by the dated hotel itself. The stair/lift well reminded me of the textured walls used in multi storey car parks and while utilitarian, it is not very pretty to... More 

Helpful?
Thank Tarik L
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

I was extremely disappointed to read your review and am sorry that you did not enjoy your stay with us. I am also sorry that you were led to believe that the hotel had air-conditioning - this was an error on Accor's website which has now been corrected. Thank you for your honest review and constructive comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we've negotiated preferential rates on the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests. ... more   less 

Additional Information about Mercure Wigan Oak Hotel

Address: Orchard Street, Wigan WN1 3SS, England (Formerly The Wigan Oak Hotel)
Location: United Kingdom > England > Greater Manchester > Wigan
Price Range: $63 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wigan Oak Hotel 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Wigan Quality Hotel
Mercure Wigan Oak Hotel United Kingdom
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