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Bannatyne Hotel Durham

Eden Terrace | Belmont, Durham DH1 2HJ, England
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346 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Manchester, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a good 4 days here but, on arrival, having settled into our room, we then found our card key didn't work; neither did the toilet flush easily or properly, so we had to change rooms. This was better, but still we had a problem with the card keys and had to change them twice over the 4 days.... More 

Helpful?
Thank Valerie C
Stockport, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Bannatyne is a modern clean hotel in a safe area about 2 miles from the city centre. There is a related fitness centre on the same site. The double room was spacious and the bed large and comfortable. There was good space for clothes. Staff are friendly and helpful. I am happy to recommend. Points to note: 1 -... More 

Helpful?
1 Thank Jim W
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Jim W, Thank you for sharing your detailed review regarding your recent stay at Bannatyne Hotel Durham. I am happy that you found your room to be ample in size with good space for clothes and that you are happy to recommend. Other than the bus service which runs every 5 minutes to the front of the Hotel Durham... More 

Northumberland, United Kingdom
Level Contributor
90 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked for two nights in this hotel, we booked well in advance and had to pay in full straight away via Booking.com. The place was very easy to find, it was well signposted and situated just off the A1 outside Durham City. There was plenty of parking spaces in the car park, the hotel is situated... More 

Helpful?
2 Thank Angelwings66
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Angelwing66, Thank you for taking the time to share your detailed account of your recent 2 night stay at Bannatyne Hotel Durham. I am pleased that you found your room to be spacious and clean I understand that you were booked into a room with disabled facilities and these rooms are larger than others. I will look into your... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time my son and I have stayed here, for the Miners Gala weekend in Durham. Can't fault this place at all, spotlessly clean rooms, comfy beds and the bar/cafe does excellent food at very reasonable prices. The staff are all very helpful and can't do enough for you. Would certainly recommend to anyone thinking of staying... More 

Helpful?
2 Thank Helen O
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Helen O, Thank you for choosing to stay for a second year running whilst visiting the Miners Gala. I am very happy that you found the Hotel to be “excellent value and you would recommend “. I look forward to your return for the next miners Gala. Kind Regards Matthew Emery Resort Manager - Durham Resort. More 

Stroud, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I needed to attend a meeting and was able to secure a room at last minute at the Bannatyne hotel. The room was fairly clean (bathroom could have done with a better clean, especially the plug hole). There are no food facilities within the hotel and you need to walk across the car park to the "spa" in order to... More 

Helpful?
Thank Ursula Joan J
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Ursula Joan J, Thank you for posting your review with regards to your stay at Bannatyne Hotel Durham. I am sorry that your visit was below expectation on some points. The Hotel normally receives praise for its cleanliness so I am surprised that you were not happy with this. The Hotel does not have a restaurant on site but... More 

herts
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for my daughter's graduation in June. Every single room, hotel, B&B, etc, in the city centre had been fully booked for months so we booked this hotel simply because it was the nearest. It's about 2 miles away. Whilst checking I mentioned to the receptionist that we would be taking a taxi to Durham the following morning... More 

Helpful?
1 Thank chickenjools
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear chickenjools, Thank you very much for posting a very positive review after your recent stay at Bannatyne Hotel Durham. I am glad that you enjoyed your stay and we exceeded your expectations. I hope you are able to stay with us again in the future. Kind regards Colin MacGillivray More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I travelled to this hotel for a family occasion. It was difficult to find someone to book us in, but eventually we got to a room which was adequate, although it had an abundance of towels which was nice. There was also a very noisy extraction fan which was a bit annoying. The beds were very comfortable, but the pillows... More 

Helpful?
Thank blaukop
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Abe s, Thank you for staying at Bannatyne Hotel Durham recently and for taking the time to post a positive review. I will ensure that the fan in your room is checked and replaced if required. The fan can be isolated easily in the room to prevent it coming on during the night. I am glad you enjoyed our... More 

Dundee, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Spotlessly clean and very comfortable bed. Breakfast was good and the staff helpful and pleasant. The room was spacious and well appointed. This is the second time we have stayed there. The last time was three years ago and if anything it was even better this time. Thank you.

Helpful?
Thank DorisGerry
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear DorisGerry, Thank you for staying at Bannatyne Hotel Durham recently and for taking the time to post a positive review. I am glad you found the hotel to be very clean and enjoyed our brand new mattresses. I hope to see you at the hotel again soon. Kind regards Colin MacGillivray More 

Epsom, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Very friendly staff ideal for a short term stay. One little grouch was being told my breakfast voucher didnt cover a fruit juice which would have been extra. Everything clean and enjoyable and wouldf recommend to others.

Helpful?
Thank chrisodonoghue2
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Chrisodonoghue2, Thank you for staying at Bannatyne Hotel Durham recently and for taking the time to post a positive review. I am glad you would recommend us to others and hope to see you at the Hotel again soon. Kind regards Colin MacGillivray More 

Ayrshire
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My booking was room only, the room was large, bright and clean. Guests have full access to the adjacent health and fitness centre. The bed for my liking was too soft as I suffer from a back problems, the Internet was almost non existent, I couldn't open emails, I was told that a new system will be installed.

Helpful?
Thank Piper50
ManagementResponse02, General Manager at Bannatyne Hotel Durham, responded to this review

Dear Piper50, Thank you for staying at Bannatyne Hotel Durham recently and for taking the time to post a positive review, especially in relation to the large, bright and clean room. We are currently making improvements to the wifi and rectified a fault found recently. I am sorry this was an inconvenience for you. All the beds now have brand... More 

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Amenities

Highlights
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Spa
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Bannatyne Hotel Durham provides quality accommodation at great value prices. If you need to stay in the North East of England on business or for pleasure the Bannatyne Hotel Durham will provide you with the facilities you need. FREE parking, FREE wireless broadband internet and FREE access to the Health Club ... more   less 

Additional Information about Bannatyne Hotel Durham

Address: Eden Terrace | Belmont, Durham DH1 2HJ, England
Location: United Kingdom > England > County Durham > Durham
Price Range: $67 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bannatyne Hotel Durham 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Durham Bannatyne Hotel
Hotel Style:
#4 Spa Hotel in Durham
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