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Hallgarth Manor House, BW Signature Collection

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Guests1 room, 2 adults, 0 children
Traveler (101)
Room & Suite (23)
Dining (14)
Certificate of Excellence

About

#10 of 19 hotels in Durham
Location
Cleanliness
Service
Value
Certificate of Excellence
Hallgarth Manor is a traditional English country house hotel situated just 5 miles from the historic city of Durham in the northeast of England. This former 16th-century estate, set in spectacular grounds and gardens, has been discreetly modernised to retain many of its original features. Noted for the excellence of its food (booking recommended), the comfort of its accommodation and the quality of its many facilities, Hallgarth Manor is a real favourite for customers looking for conferences, business meetings, wedding celebrations and leisure breaks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
24-hour front desk
Parking
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast in the room
Kids' meals
Fax / photocopying
Ironing service
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Room features
Non-smoking rooms
Suites
Room service
VIP room facilities
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
236Reviews
2Q+A
29Room tips
Traveler rating
  • 131
  • 55
  • 26
  • 10
  • 14
Time of year
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Popular mentions
The hotel is in a perfect location close to the A1M but far enough away to be tranquil. The staff are all very cheerful and can't do enough for you to make your stay as comfortable as possible. Great leisure facilities in the spa, gym, pool and a nice little golf course.
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Response from leightaylor1, Manager at Hallgarth Manor House, BW Signature Collection
Responded Jun 8, 2019
Lovely review but we cannot take credit as we do not have spa facilities.
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This is a charming hotel in what was an old Manor house. The rooms are pleasant and have tea and coffee making facilities. The rooms have hair dryers and lack only a fridge. There is ample parking here and the grounds are very pleasant. The staff are also very pleasant.
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Response from leightaylor1, Manager at Hallgarth Manor House, BW Signature Collection
Responded Jun 3, 2019
Thank you for your feedback.
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We had our little boy’s christening at the hotel and what an amazing day we had! The food was superb (hot beef and pork rolls) and was replenished when we needed it. The room looked incredible and Cassie coordinated the day brilliantly, nothing was too much trouble. Thank you
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Response from leightaylor1, Manager at Hallgarth Manor House, BW Signature Collection
Responded Jun 3, 2019
Thank you for your kind comments. We hope to see you again soon!
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We live very local to this hotel and decided to go tonight (Saturday 1st June 2019) for a meal, only to be told that no food was available as all the chefs were attending to the BBQ for a wedding function. We had been assured in the past that this would not happen and locals
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Response from leightaylor1, Manager at Hallgarth Manor House, BW Signature Collection
Responded Jun 1, 2019
As previously explained we had a hold on food for one hour due to a function being held at Hallgarth last night as this function was extremely large and we had no oven space left. The hold came off at 8:30pm and meals could have been ordered and served from then onwards as our kitchen was then prepped to do so. (We very much recommend booking to avoid disappointment) I can once again assure you that we are extremely grateful for the support of local people from the village and your business is very much appreciated. However, it saddens me that you deem it necessary to tarnish our name on trip advisor and social media due to this incident.
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Invited to a family wedding, the wedding reception was held here, the room was not quite ready for us, se we got a drink in the bar area. On arrive to the venue, the room was set out for a wedding breakfast although we were having a BBQ meal. The food was served on a long
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Response from leightaylor1, Manager at Hallgarth Manor House, BW Signature Collection
Responded May 31, 2019
Good afternoon, thank you for your feedback. Just to clarify, on arrival the reception drinks are held in the bar area where all guests gather prior to entering the room as we always show the bride and groom their room first as it is their wedding day and the function suite was set up as per the brides wishes. Also to note, the trays which we serve hot food from on the buffet table, which tends to be a long table for customer flow are called chafing dishes kept hot by gas underneath them and are used frequently it hospitality. We take dietary requirements extremely seriously so had we been informed of specific requirements we would of course provided a meal prepared separately from the rest of the food on the buffet.
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PRICE RANGE
$64 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hallgarth manor country hotel and restaurant, hallgarth manor country durham
LOCATION
United KingdomEnglandDurham
NUMBER OF ROOMS
24
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