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The Imperial Hotel

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1,365 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
Bridgwater, United Kingdom
Reviewed yesterday NEW

Just enjoyed a lovely weekend at The Imperial. Beautiful river view room (number 103). Food,service and ambience second to none. Have stayed several times now and it just gets better! Barnstaple is a good centre for day trips.

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Thank Colleen H
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed at the Imperial last weekend - it was the first time we had used the hotel and it was excellent. The staff were efficient and very friendly. The rooms comfortable spacious and clean. We dined in the hotel on Sunday evening and although we we the only people in the restaurant towards the end of the evening there...

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Thank joy3645
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your first stay with us at The Imperial Hotel and awarding us top marks with 5 out of 5. Your very positive feedback regarding our staff, accommodation, food and dining experience will be very much appreciated by every member of our dedicated and hard working team. We will of course look forward...

High Wycombe, United Kingdom
Reviewed 1 week ago

Classic in so many ways; the style, the service, the food, the ambiance. Some may think the Imperial's appeal is to the mature visitor, but it is a delight for anyone looking for a lovely relaxing break with high quality service, which is both attentive and warm. Situated next to the river in Barnstaple and right at the heart of...

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Thank Jane C
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at The Imperial Hotel and rating us so highly. Your positive feedback regarding our style, service, food and ambiance is great to read and will be very much appreciated by everyone concerned. Thank you once again and we very much look forward to welcoming you back to...

Taunton, United Kingdom
Reviewed 1 week ago

We spent 2 nights at the Imperial with friends this week and thoroughly enjoyed it. The food was delicious and as always the staff were so helpful and friendly. We could not fault it, and look forward to returning in the future.

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Thank David F
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your recent 2 night stay with friends at The Imperial Hotel. Your score of 5 out of 5 and positive feedback regarding our food and staff will be very much appreciated by everyone concerned. Thank you again and we of course look forward to seeing you again in the very near future.

Honiton, United Kingdom
Reviewed 1 week ago

This is our 3rd New Years 3 day stay and this one was as enjoyable as ever. Quality staff, quality food, quality service, quality hotel. No hesitation in recommending this hotel. We have already booked for our 4th New Year stay !!

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Thank shearsjj
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your 3rd stay over New Years Eve and rating us 5 out of 5. Your great feedback about our staff, quality of food, service and quality of hotel are lovely to read. Comments such as these are always hugely appreciated by every single member of our hard working team. The fact that...

Barnstaple
Reviewed 1 week ago

This is the first time we have celebrated new year away from home but what an excellent experience. Wonderful choice of food. Staff were very attentive. Had so much fun. Can't wait to do it all again next year.

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Thank carolkeithd
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your first ever stay with us over our New Year Celebrations and rating us 5 out of 5. The positive feedback you have written regarding our food and attentive staff is very much appreciated and am delighted that you had such a fun time too. This New Years Eve is already starting...

Truro, United Kingdom
Reviewed 1 week ago

Never been to the area before, was booked in through business and will come back for sure, friendly staff and lovely room with all the essentials and a great location. Comfortable bed which is just what I needed after a long day of work! Can't fault it at all.

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2Thank molliesheffield
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your first ever stay at The Imperial Hotel and North Devon too. I am delighted that your overnight Business trip led you to us and that you were impressed so much with our friendly staff, accommodation, comfort and location your rated us 5 out of 5. Positive feedback such as this is...

Devon, United Kingdom
Reviewed 1 week ago

Roll on our next stay at this incredible hotel in Barnstaple. The Imperial always does it better as nobody could. Great staff, food and accommodation and so close to the towns lovely shops but away from the hubbub. Great free parking too, so rare these days. Everyone went out of there way to help and clearly do it because they...

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1Thank 1988man
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you once again for writing another review following your stay with us at The Imperial Hotel. Your great feedback is very much appreciated by everyone concerned and those you have mentioned personally will feel particularly grateful too. Everyone single member of our team always strives to achieve the highest levels of service possible and this continues to show in...

Plymouth, United Kingdom
Reviewed 1 week ago

We have been to the Imperial Hotel many times including New Year. The staff are very friendly and welcoming, the food is excellent, and the bedrooms are spotless. The new beds are very comfortable, and the whole hotel is lovely and warm. We would recommend this hotel to anyone---and have in fact done so. Well done the management and staff.

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1Thank dianner35
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your return visit to The Imperial Hotel and awarding us 5 out of 5. Your positive feedback regarding our 'friendly staff, excellent food and comfortable, spotless bedrooms' is great to read. Feedback such as this is as ever greatly appreciated by every single member of our hard working team of staff. It...

Barnstaple, United Kingdom
Reviewed 1 week ago

Turkey served up unappetising ly,sprouts hard and trifle very mediocre.Coffee in lounge very pleasant.I am disabled and no help was given in fetching my coat from the cloakroom.The situation of the hotel is very appealing and normally gives good value for money.Perhaps a one off.

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1Thank anitamurch
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel and rating us highly. I am sorry to hear that on this particular occasion we didn't live up to previous experiences and all your comments have been taken on board. We always strive to put customer care first at all times but perhaps as you said 'a one off'...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 

Additional Information about The Imperial Hotel

Address: The Imperial Taw Vale Parade, Barnstaple EX32 8NB, England
Location: United Kingdom > England > Devon > Barnstaple
Price Range: $88 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
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Questions & Answers

Here's what travelers have asked, with answers from The Imperial Hotel staff and other travelers.
5 questions
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Leicester, United Kingdom
over a year ago
over a year ago
East Grinstead, United Kingdom
over a year ago

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Questions? Get answers from The Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms have been re-furnished with quality furnishings. The fan suggests they could become hot, but that wasn't a problem for us.”
 of 5 bubbles JaneC300, 1 week ago | Read review
“224 had bad smell throughout the stay.”
 of 5 bubbles Langportlad, 1 week ago | Read review
“Rooms at the front of the hotel are the more desirable.”
 of 5 bubbles L0N8T5ACK, 1 week ago | Read review
“All good quality”
 of 5 bubbles anner546, 2 weeks ago | Read review
“All the rooms are of a high standard, the ones at the front of the hotel are larger and have nice views.”
 of 5 bubbles milly222, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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