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The Imperial Hotel

Certificate of Excellence
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Taw Vale Parade, Barnstaple EX32 8NB, England
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1 room 1 adult
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The Imperial Hotel
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1,008 Reviews from our TripAdvisor Community

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Salisbury
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An excellent 4 star hotel with high standards throughout. Taking advantage of a three day winter package, our room could not be faulted, even by my wife! Food generally good, dinner menu changed daily, not quite 'fine dining' but perhaps this was dependent upon one's choice. Staff all very pleasant. Being very critical, waiting staff were rather too quick to... More 

Helpful?
Thank forester696
Exeter, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Staff as always excellent, bathroom a little tired would benefit from a refit, possibly due to the size suggest a shower unit. Food not so great if Brends insist to serve their food on the very hottest of plates which are then covered it is not surprising that the food becomes dry (in particular fish ) and over cooked.Food is... More 

Helpful?
Thank milly222
Penzance
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Thoroughly enjoyed our stay and the food was great. Nice clean rooms and friendly staff. Would definitely stay again. Would recommend to anyone who is thinking of staying in Barnstaple as it is in a good location.

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Helpful?
Thank 991tracyj
Bideford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fancied a break from the usual Sunday carvery fayre and not remotely disappointed. Read the review in the Journal and totally agree with it. For a true taste of great service, food and unpretentious style you couldn't do any better. Sorry Saunton Sands, which also tried recently, but The Imperial Hotel trumps you hands down. Highly recommended.

Helpful?
Thank George C
Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

First and clearly not the last stay at this fabulous hotel. The Imperial embodies everything you could expect from a top hotel, great accommodation, food, service and staff. Everyone concerned were lovely, in particular Martin, he made things very special and clearly has years of hospitality experience behind him and it shows. Well done to the Brend family for proving... More 

Helpful?
Thank plym50
Plymouth, United Kingdom
Level Contributor
96 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's been a few years since I've stayed at The Imperial, but it's better than ever! Public areas are still as warm and welcoming as before, and the lounge has had a recent make-over and is looking great. But the highlight was the room. I booked a standard single room, but it was obviously very recently refurbished and to a... More 

Helpful?
Thank MikeC_2006
Taunton, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Booked a deluxe room but despite asking twice a fruit bowl was not forthcoming. The breakfast on the final day was poor. the haddock was swimming in water, the meal was luke warm & the poached egg was overdone. In hindsight we should have returned it. Apart from above our 2 night stay was, as usual, excellent

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Helpful?
Thank chrisgeode
Somerton, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Return visit and as usual excellent service from all the staff very helpful. lovely room upgrade. Service in the restaurant efficient but friendly. Have reccomended the Hotel to friends and am pleased to say they also enjoyed their visit I believe they have booked for Christmas 2016.

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Helpful?
Thank skittles22515
N Devon
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Well I couldn't resist leaving this review. The hospitality I enjoyed was only light beverages but as ever, they are provided with excellent service, smart staff and Matthew himself is a credit to the family and the establishment. The Hotel is easily deserving of its four star accolade and the ongoing investment in the building and its service will assure... More 

Helpful?
Thank QualityControlNDevon
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for your recent review of The Imperial Hotel. Your great comments and feedback are very much appreciated by everyone concerned. As you stated The Imperial is undergoing on going investment, with a newly refurbished lounge the newest improvement, and the Brend Family always ensure that not just The Imperial but the whole group are always well maintained and... More 

Lyme Regis, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our recent stay at this wonderful hotel was quite simply incredible in every way. The Imperial instantly impresses as soon as you arrive with it's beautiful architecture and it just continues to get better as once you enter the warm welcome instantly makes you feel special. The accommodation is outstanding, comfortable and clean. The service, staff and food are simply... More 

Helpful?
Thank jurassicguy
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you so much for taking the time to write such a wonderful and positive review following your recent stay at The Imperial hotel. Awarding us 5 out of 5 for all the great service, staff, food and accommodation is not only great to hear but the fact that you are our 1000th reviewer has set a new bench mark... More 

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