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The Imperial Hotel

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The Imperial Hotel
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1,211 Reviews from our TripAdvisor Community

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Showing 1,205: English reviews
Moira, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We were celebrating our Golden Wedding and chose the Imperial. My wife is suffering from MND and I checked before we went. They said they would look after us and they did. The Hotel was absolutely fabulous meeting all that it said it would. The food was outstanding and even prepared soft for my wife. The staff were outstanding, caring... More 

Review collected in partnership with this hotel

Helpful?
1 Thank revbarrydryden
Derby, United Kingdom
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

On the way from staying with friends in Salcombe booked in for a couple of nights in This rather special Hotel , special I think due to the family who run it . All the staff are extremely well trained watched over by one of the family owners Mr Andrew Brend .I did have occasion to have to cancel one... More 

Helpful?
1 Thank fredrick s
Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Hotel in the centre of Barnstaple was very welcoming and friendly. The staff were very obliging if you had any allergies or intolerance to any food. Evening meals on al a carte were really lovely being Dover Sole and Fillet steak cooked exactly to order. We had three days here and would highly recommend it.

Review collected in partnership with this hotel

Helpful?
1 Thank Sue C
Torquay, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Although clean, and bathroom acceptable, the following points may help other travellers, over priced room, poor value for money, very tired. could do with updating. Bar prices are just astoundingly expensive. this is Barnstaple, not the west end!! would not stay again.

Review collected in partnership with this hotel

Helpful?
Thank kevkill
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for your review, I am sorry that The Imperial Hotel didn't meet your expectations during your stay with us. Your points regarding poor value for money, tired accommodation and expensive bar prices are a surprise to read and goes against the clear majority of incredibly positive reviews we regularly receive. I can only assume that The Imperial Hotel... More 

Cheltenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic service, clean comfortable well appointed bedrooms and exceptional food and restaurant service.. Friendly, helpful staff in all departments. Good location, close to town, very well stocked bar.

Review collected in partnership with this hotel

Helpful?
Thank dorothyh485
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay at The Imperial Hotel and rating us 5 out of 5. Your positive feedback regarding so many aspects of your stay will be greatly appreciated by the entire team of staff. Thank you again and we look forward to welcoming you back to The Imperial Hotel sometime very soon. More 

Reading, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second time we have stayed here and we were impressed with the quality of the food and the helpfulness and efficiency of the staff. Nothing was too much trouble and I really like the attention to detail.

Helpful?
Thank Gisela S
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Many thanks for taking the time to review your 2nd stay at The Imperial Hotel and giving us top marks of 5 out of 5. I am delighted that your were impressed with the food, helpful and efficient staff and that appreciated our attention to detail. Your feedback will be very much appreciated by everyone concerned Thank you again and... More 

Reading, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Have visited Brend Hotels in the past and always found them a delight to stay in. perhaps they are expensive, but you get what you pay for. The beds are comfortable and the staff courteous and helpful. The lounge is very comfortable and the hotel ideally situated for getting into the town. Food was excellent, great choice and great service.

Helpful?
Thank geoffsher
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay at The Imperial Hotel and rating us 5 out of 5. Your repeat business to not just The Imperial but Brend Hotels as a whole is very much appreciated and your feedback regarding the comfort, food, service and staff are a delight to read. Thank you once again and we... More 

Mawgan Porth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As always we received a warm welcome by the staff who can not do enough for you. The food and service in the dining room was excellent. This is a very good hotel for couples who like a restful stay and excellent hospitality. The hotel is located in a nice position overlooking the river and very close to the shops... More 

Review collected in partnership with this hotel

Helpful?
Thank michaele516
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you so much for taking the time to write such a positive review following your stay with us at The Imperial Hotel and for choosing us to spend your Wedding Anniversary with us. After receiving a rather ridiculous review prior to your review it's great to hear some genuine feedback instead of complete nonsense. Your comments regarding the warm... More 

county durham
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We booked this 2day break and travelled390 miles to get here what a waste of time and money On arrival we were given a very dark room which was not very nice at all resulting in having to get the room changed this they did but to be honest it was on the 3rd floor and had views of a... More 

Helpful?
1 Thank shortsleeve
BrendHotels, Hotel Director at The Imperial Hotel, responded to this review

Thank you for your recent review of The Imperial Hotel and I'm sorry we did not meet your expectations. Upon arrival you were allocated a standard room as booked which is rear facing as described on all of our literature, website and Online Travel Agents. I am somewhat surprised at the extent of your complaint regarding the use of nearby... More 

Taunton, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

For our 33rd wedding anniversary we chose to stay at the Imperial overnight and what a great choice it was. We had a superior room at the front of the hotel, although a little small it had the benefit of a balcony overlooking the river. The bed was very comfy and the facilities in the room were excellent. I had... More 

Helpful?
Thank PO33816X
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for writing a review of The Imperial Hotel and choosing to spend your 33rd Wedding Anniversary with us. Your positive feedback has touched on so many aspects of your stay and is a delighted to read. Your review will of course be placed on our reviews board for the entire team to read. Thank you once again and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 

Additional Information about The Imperial Hotel

Address: The Imperial Taw Vale Parade, Barnstaple EX32 8NB, England
Location: United Kingdom > England > Devon > Barnstaple
Price Range: $125 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
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Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
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