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Great National Newcastle - Under - Lyme Hotel

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Great National Newcastle - Under - Lyme Hotel
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612 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Cheadle,Staffs, United Kingdom
Reviewed yesterday NEW

Saturday night gave us a xmas party never to be forgotten, it was a complete shambles from the word go. 20 mins to get a drink in a plastic glass and my friend who wanted wine was told non at bar go to the wine station in the ballroom. We sat at our table at 8 only to wait until...

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Thank Kim C
Stoke-on-Trent, United Kingdom
Reviewed yesterday NEWvia mobile

After having a brilliant night last year we booked again expecting a good night again. What a complete waste of £2500 big let down. By 10.15pm our party of 56 people still hadn't received our main meal. After complaining several times the food finally come out. Needn't have bothered cold food rock hard potatoes rubbish veg poor service and we...

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1Thank 587kerry
Reviewed yesterday NEWvia mobile

Booked the venue for a Christmas function last night.. 28 of us paid £45 for the Christmas party night.. absolutely unbelievable!! DO NOT GO TO THIS PLACE!!! We had no food other than a starter that was slightly warm(from not being chilled properly!) this was served at about 9.30pm and nothing else edible after that!! Crammed in like sardines, only...

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1Thank Hanbah
Stoke-on-Trent, United Kingdom
Reviewed yesterday NEWvia mobile

DO NOT BOTHER BOOKING HERE !!! Arrived 7.20pm drinks served starter came about 8.30ish they left plates on the table for a very long time, eventually they cleared away then the MAIN MEAL MY TURKEY DINNER NEVER ARRIVED !!!! I left at 10pm hungry. The toilets were dirty no toilet paper or hand towels and two lots out of order.Manager...

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1Thank Marie A
Reviewed yesterday NEWvia mobile

Staying in the garden shed with a can of beer would of made a more pleasant evening. Although watching most of the clearly untrained staff was at times very comical. Food service seemed to take up most of the evening and was cold. So if you want to be involved in a scene from faulty towers I would recommend, however...

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Thank John B
Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEW

Price has crept up to £45 for the Xmas events BUT hardly any bar staff or waiting on staff so you can wait 15 minutes for a drink and the food went like this : starter 8:00 ish, main about 9:30 (they left plates on our tables for an hour) dessert was served about 10:30. Very disappointed as we're local...

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Thank Mister J
Reviewed 6 days ago NEWvia mobile

After paying nearly £60, as I entered the room I found an array of issues including but not limited to; The bedside lamp socket was hanging off which easily could have electrocuted a small child or vulnerable person, the carpet appeared incredibly worn covered in stains and was not fitted correctly causing a trip hazard. The room clearly had not...

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Thank Dan C
Huddersfield, United Kingdom
Reviewed 1 week ago

This hotel is in desperate need of even the most basic facelift!! very very dated with ill fitting bedroom doors (which are important for guest safety) old metal window frames and lots of dust!! Would I stay here again? No!! would I recommend it? No!! Staff are very friendly and helpful though.

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Thank Bryn H
Nantwich, United Kingdom
Reviewed 1 week ago

For what we paid the room was sufficient, clean but very run down. The reception area looks like it has had more attention. Layout of the hotel made it a bit of a task to get to the room. Parking was ample and check in and out process was fine.Rooms could just do with some attention as there were spiders...

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Thank Emma S
A TripAdvisor Member
Level Contributor
6 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Avoid room 58 at all costs. Starts with lipstick or crayon being used to write number on door ! Supposed to be a suite . Black stains all over carpets, stains on all the chairs doors did not fit properly , cracked tiles in bathroom , cold water . Absolutely filthy and when informing manager in the morning the response...

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1Thank A TripAdvisor Member
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $43 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great National Newcastle - Under - Lyme Hotel 3*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Great National Newcastle - Under - Lyme Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid if possible”
 of 5 bubbles 790brynh, 1 week ago | Read review
“If the rooms are like the one I had, the only tip I could give would be to choose another hotel”
 of 5 bubbles B2113ONsusang, 4 weeks ago | Read review
“The TV Ariel cable in Room 5 is tucked behind the curtain. You will have to move the TV because the wire is not long enough.”
 of 5 bubbles PeterG844, Sep 1, 2016 | Read review
“better to get rooms facing onto the road”
 of 5 bubbles lisabH2627PB, Aug 15, 2016 | Read review
“Go to another hotel”
 of 5 bubbles YorkshireTony, Aug 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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