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Great National Newcastle - Under - Lyme Hotel

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662 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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A TripAdvisor Member
Level Contributor
12 reviews
2 helpful votes
Reviewed yesterday NEWvia mobile

If you care for your family never ever stay there. Disgusting, dirty, signs up about illegal drug use being forbidden, cracked windows, no hot water or heating.... Breakfast in a room where nobody cleared the tables. Choice of a cereal or toast for breakfast only, with milk in chipped glass jugs. Can literally think of nothing to commend it for.

Thank A TripAdvisor Member
London, United Kingdom
Reviewed 3 days ago NEW

Where do I start, the room, one of three, the first grubby, shabby, the bathroom toiletry tray was rusty, the shower hot/cold chrome regulator was missing and only the brass spindle that held it was what you had to use. We went back to reception and asked to change room as this was not suitable for use, the second room...

Thank CurKa
Reviewed 1 week ago via mobile

We stayed in the hotel 3/4 years ago and it was fairly reasonable, and so we did not take heed of the bad reviews. I now understand that the management of the hotel has changed and standards have clearly slipped dramatically. The carpets, walls, and curtains all had marks/stains and I'm not convinced that any dusting had been done since...

Thank Sean L
Newcastle-under-Lyme, United Kingdom
Reviewed 2 weeks ago via mobile

This feedback is not fot the hotel, it is just for the attached restaurant . Went for a meal at the restaurant , the food was good. The food was cooked fresh, presented well and tasty. Will visit again. The restaurant is worth a visit.

Thank HolidayLifeLive
Reviewed 3 weeks ago

Stayed here a couple of times in the past (last time was in 2011) and it was a great hotel back then so was looking forward to our stay here on Saturday 1st April. Very very disappointed, the place has really gone down bank. Filthy dirty, outdated, our room was cold, damp, mouldy, stunk of stale cigarettes. The carpets were...

Thank Beks1
Huddersfield, United Kingdom
Reviewed 3 weeks ago

We booked this hotel after looking at Their publicity photos, and we're totally fooled by them. This is beyond doubt the worst hotel we have ever stayed in. Dirty tired exterior and was just the same inside. Don't even think about staying here. And just to add insult to injury the couple who we traveled with us have their car...

Thank stevefac51
Reviewed March 19, 2017 via mobile

You'd be better off sleeping in your car. At least this way you'll be more comfortable and on hand to guard your vehicle from getting its windows smashed in. The rooms are dire. The breakfast is dire. People outside shouting and screaming most of the night. Bed lumpy and uncomfortable. I can find no redeeming factors.

Thank MouldyDave
Reviewed March 18, 2017 via mobile

You don't want to stay here , believe me it's filthy , mouldy , cold room, bar with no decent wine or Martini dry, holes in bedsheets , uncleared mouldy bathroom . Do I need to say more ! The photos I took show how bad it was , the headboard was minus a huge patch of covering which moulted...

3Thank fittnfunky
Stoke-on-Trent, United Kingdom
Reviewed March 16, 2017 via mobile

Well I'm 9 Months pregnant wanted a night away from the children with my partner before my little bundle of joy arrives Saturday so decided last min booking close to home arrived at the reception the staff member had her male friend chilling with her at work not very professional!!! Walked towards the room in the dark no lights were...

2Thank charlhill
Cardiff, United Kingdom
Reviewed March 14, 2017

Arrived after a 2hr journey and booked in at reception. Our room was far below an acceptable standard, even for a bargain price. Horrified at the condition the room had been left vacant, and deemed acceptable for occupancy.Houskeeping standards were non existent. At 15:00 all rooms had laundry outside waiting for collection. Staff were seen milling about inside and out....

1Thank Rhbondgirl
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291 photos of this hotel

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Dining (3)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $41 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great National Newcastle - Under - Lyme Hotel 3*
Number of rooms: 50
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Questions & Answers

Here's what travelers have asked, with answers from Great National Newcastle - Under - Lyme Hotel staff and other travelers.
1 question
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Basingstoke, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel!!!”
Beks1, 3 weeks ago | Read review
“I didn't stay long enough to rate. Hostels are a higher standard than this hotel.”
Rhbondgirl, Mar 14, 2017 | Read review
“Book elsewhere”
  • No security chain on door
  • This was the headboard in our room
susan6687, Feb 1, 2017 | Read review
“DON'T book here!! Avoid at all costs!”
jayw1991, Jan 5, 2017 | Read review
“Don't stay”
angelawE2127LR, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question