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Holiday Inn Stoke on Trent M6

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Holiday Inn Stoke on Trent M6
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621 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Glasgow, United Kingdom
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

When you first drive up to the hotel, to be honest you don't think much however it's very clean and modern inside. The rooms have recently been upgraded and again are modern with the new holiday Inn colour scheme. The food menu is decent and of good quality. Some of the staff especially the elderly ones on the bar need... More 

Helpful?
Thank Marsden72
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for a night as part of an Alton Towers package (it's 18 miles and a 30 minute drive away). It's first appearance was a generic family hotel, and parts of the hotel look a little unfinished......that said, what makes this hotel absolutely fabulous is its superb staff. All went out of their way to help us with genuine smiles... More 

Helpful?
Thank Vikki H
Whitley Bay
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Old design Holiday Inn Building - but nicely refurbished inside. All new carpets in corridors and rooms and freshly decorated. Busy Restaurant at breakfast but food replenished quickly and tasted very good too. Staff very helpful with every request. Nice swimming pool. Close to the M6 which was well screened by mature trees. No noise with windows closed Aircon worked... More 

Helpful?
Thank madeirafanwhitleybay
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear madeirafanwhitleybay Thank you very much for taking the time to write your review onto TripAdvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us, and that my team had offered you our high standards of service, I have shared your feedback with them. I would like to thank... More 

Luton
Level Contributor
133 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Room 160 for one night. Web site states check in available from 2pm but hopeless staff were so behind it was gone 5pm before we got access to our room. It was blamed on a football team staying the night before and were late to leave. Didn't much care for the excuse, I was more concerned for the three hour... More 

Helpful?
Thank kross1709
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear kross1709 Thank you for taking the time to review our hotel following your recent stay with us, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the shortcomings... More 

Travelers are raving about these Newcastle-under-Lyme hotels

Kent, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights while visiting Alton towers. Rooms were clean and spacious and free tea and coffee. Staff were polite and helpful as we forgot a few items I.e toothpaste. Ate in the restaurant food was well cooked and waiter staff (Chris ) was excellent. Inclusive breakfast was great full English (as much as u can eat)... Would definitely... More 

Helpful?
Thank Shayne H
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Shayne H Thank you very much for taking the time to write your review onto TripAdvisor, following your recent visit to the hotel. I was delighted to hear that you had enjoyed your stay with us, and that my team had offered you our high standards of service, I have shared your feedback with them. I would like to... More 

Santander, Spain
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Poor service, waiting for ages to get my reservation sorted, which included meal allowance, then allowance not recognised at the restaurant and more waiting to discuss with reception, took ages to bring desserts menu (which had already been offered) so I had to leave without even having a look at it (never arrived!), took aver 20 min (and a remind... More 

Helpful?
Thank ELena A
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear ELena A Thank you for taking the time to review our hotel following your recent stay with us, we value your loyalty to our brand and hotels. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Please accept our sincere apology for the... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Me my husband and daughter stayed here for 2 nights whilst visiting Alton Towers, rooms were clean and tidy but the breakfasts were disappointing, listed on the menu was pastries included in the whole buffet style breakfast, but you had to actually ask the waitresses for croissants/muffins etc and they were brought out one at a time!!! This happened both... More 

Helpful?
Thank anderson1512
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear anderson1512 Thank you for taking the time to post your review following your recent visit to the Holiday Inn Stoke on Trent. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests good or bad to ensure that our high standards are retained. I was pleased to ready you... More 

Paris
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here to break a journey. It was easy to find. The room was comfortable - as you would expect. We were too late for restaurant food but were able to eat in the bar. The bar staff told us about offers on wine that saved us a few pounds. The food (of the fast food/pub variety) was not... More 

Helpful?
Thank Rachel R
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Rachel R I would like to take this opportunity to thank you for taking the time to post your comments following your stay with us. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests good or bad to ensure that our high standards are retained. Your compliments were... More 

Aylesbury
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Awful building. Used as a transit point for Alton Towers so lots of families. Restaurant staff are not able to think for themselves. Limited options for business in the area. Express version is nearer to city and fresher but no restaurant. Still would stay at express as a preference

Helpful?
Thank davemdarcy
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear davemdarcy I would like to thank you for taking the time to post your comments on TripAdviser following your recent visit to the hotel. We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from our guests to ensure that our high standards are retained. Please accept my sincere apologies for any... More 

Liverpool, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was a little smaller than we were expecting for a family of four (the bathroom was tiny), but the shower was hot, the beds were comfortable, and the room was clean and quiet at night. The swimming pool and gym came in very useful (especially the pool for the children). There was also a nice play area outside... More 

Helpful?
Thank Familyof4Liverpool
HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6, responded to this review

Dear Familyof4Liverpool Thank you very much for taking the time to write your comments onto TripAdvisor, following your recent visit to the Holiday Inn Stoke on Trent. I was very pleased to hear that you had enjoyed your stay with us, especially the facilities and that my team were friendly and helpful. I will ensure that your comments are passed... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Holiday Inn Stoke on Trent is an ideal location for both the business and leisure traveller. The hotel is situated just off the M6 at Jct 15 and on our doorstep we have fantastic link roads to all destinations within the Midlands. Holiday Inn Stoke on Trent completed a 1.5 Million refurbishment at the beginning of 2007 including reception, conference facilities, bedrooms & lounge/bar. Stoke on Trent, fondly called the Potteries is famous for its ceramics, and has three city centres, Hanley, Stoke On Trent and Newcastle under Lyme. With 118 Air Conditioned bedrooms, all of which are decorated to an excellent standard, contemporary and comfortable, with all the up to date facilities you would expect from the Holiday Inn brand. The Meetings Network programme offers 2 suites, 7 syndicate rooms and high speed internet access.For the healthy minded the Holiday Inn Stoke on Trent has a fantastic Spirit Health Club which has a swimming pool and gymnasium, or lie back and relax in our jacuzzi and sauna.Local Intersts: ALTON TOWERS -Get your adrenalin pumping Ride Em We Dare You: WEDGWOOD - Famous for Pots and Ceramics TRENTHAM AWAKES - A touch of Italy with its gardens, vineyard, Monkey Forest and retail outlets.See our packages for fantastic family deals where kids stay and eat free. Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn Stoke on Trent M6

Address: Holiday Inn Stoke on Trent M6 Clayton Road, Newcastle-under-Lyme ST5 3AQ, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $78 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Stoke on Trent M6 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Stoke On Trent m6 Hotel Newcastle-Under-Lyme
Holiday Inn Newcastle Under Lyme
Newcastle Under Lyme Holiday Inn
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