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Borough Arms Hotel

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Borough Arms Hotel
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479 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Stafford, United Kingdom
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 days ago NEW

Stayed for one night as we attending a friends party who lived nearby, hotel chosen for its location. Our room was on the top floor and was quite small with bed being pushed up against the wall. This wasn't a problem as we were only staying overnight and not the reason why I am writing this review. The only positive... More 

Thank steve e
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Even though the stay was for a sad reason somewhere close for my dads funeral. The stay was exceptional the the staff an service was superb an for a short while i forgot the reason i was there. The breakfast was lovely. the room was very clean a welcoming the hotel was fantastic. Me an the wife would sure stay... More 

Thank Kev C
Newcastle-under-Lyme, United Kingdom
1 review
Reviewed 2 weeks ago

We had a 80th birthday party at Borough,. I cannot fault the staff and management they really could not do enough. The food was delicious and although the restaurant was quiet with it being a Monday it was a lovely atmosphere. I have no hesitation in recommending it. They really helped to make it a night to remember. Super .

Thank ginny252
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago

Met up with 10 friends who were at the North Staffs Poly and played rugby together in the late 1970's. Talk about 'fit for purpose'- friendly, inexpensive, clean, brilliantly located hotel providing a good breakfasts and with Courage Directors in the bar. There is an excellent curry house within two minutes walk and Newcastle boasts some great pubs as well.... More 

Thank MartinIsaac
Derby, United Kingdom
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

I stay at the Borough Arms regularly when working in Newcastle under Lyme and I am very satisfied. Car parking is ample and Reception is open for long hours. Prices are very reasonable and, for the price, you get good value for money. Rooms are clean and beds comfortable. It is quiet at night so you can sleep well. Breakfasts... More 

Thank sueandaustin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Although staying only for one night, we would have loved to have stayed longer. Without putting on airs and graces, the hotel had that top class feel, and the price was very acceptable. Breakfast and evening meal were exceptionally good.

Thank Roger D
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2016 via mobile

I went to my Brother and his new Wife's Wedding at the Borough Arms Hotel at the weekend . The Hotel did a fantastic job of delivering a day to remember . Well organised , well presented . The meal was spot on , fresh , hot and delicious . Well done , defiantly recomend as a venue for special... More 

Thank Paul0ha
Stoke on trent
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2016

I had my wedding here on the 7th of October 2016, I'm pleased to say that the staff could not have served us better, Emma who planned the venue from start to finish took care of everything right the way through the day. Mr Sheikh the General manager made us feel welcomed and valued. I'd also like to compliment the... More 

Thank harrysA6368
Level Contributor
4 reviews
Reviewed October 14, 2016 via mobile

Great hotel. Food from menu was excellent and great value. Service was very good from the young lad he was great. Rooms good, clean and food size. Team couldn't do enough for you and with the meeting room next day all in a great visit thanks team see you soon.

Thank Antony C
Stoke-on-Trent, United Kingdom
1 review
Reviewed October 10, 2016

We booked a family birthday party at the Ostler restaurant for Sunday lunch 9th October - our party of 20 people ranged from 2 years old to 82 years old - all were catered for - the staff could not do enough to please - we all enjoyed the friendly, comfortable atmosphere - the quality of the food and value... More 

Thank jmadd0x
Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

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All Traveler Photos (61)
Dining (14)
Business Center/Function Rooms (6)
Bathroom (5)
Hotel & Grounds (6)
Room/Suite (3)
Other (27)

Management photos: Courtesy of the property manager

All Management Photos (1)
Hotel & Grounds (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more   less 

Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $69 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
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Questions & Answers

Here's what travelers have asked, with answers from Borough Arms Hotel staff and other travelers.
3 questions
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Questions? Get answers from Borough Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms I have stayed in over the years are good.”
 of 5 bubbles sueandaustin, 2 weeks ago | Read review
“Just let the receptionist know if you have any particular preferences”
 of 5 bubbles RogerD488, 3 weeks ago | Read review
“Best service all round”
 of 5 bubbles harrysA6368, Oct 17, 2016 | Read review
“Bridal Suite”
 of 5 bubbles juliet637, Sep 14, 2016 | Read review
“Don't book in the annex”
 of 5 bubbles markT6885BS, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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