We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Borough Arms Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Borough Arms Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

458 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 457: English reviews
Cambridge, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The overall hotel was in general in a good state of repair. We stayed in room 4. The room was fine. The bed was not the most comfortable. The main problem was the bathroom. There was mouldy silicone sealant in lumps around the bath. On the floor behind the toilet there was dust and bits of paper where it had... More 

Helpful?
Thank SisterMary56
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Have stayed here before the staff were pleasant, the room was dated and the whole hotel could do with a revamp. Breakfast was ok a good selection to start the day off, the service was excellent. Would recommend if you need a nice low-cost hotel to stay at.

Helpful?
1 Thank James C
Longton, United Kingdom
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The Kings Room was just right for our needs. The service was second to none, Brenda was so kind and kept checking to see if we had everything that we'd asked for. It made a difficult day so much easier. Thank you.

Helpful?
Thank Jay562013
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We booked a Christening celebration at the hotel for our baby daughter and we were very impressed with the service we received. From the moment we put a deposit on the room, we were kept well informed and Emma was excellent at helping us to organise the celebration. We dropped all our decorations and cakes off the day before the... More 

Helpful?
Thank 43jillyd3
Stoke on Trent
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We held our wedding reception here in July. We all had a fantastic time from start to finish. All the staff were helpful and very professional. Emma as our wedding co-ordinator was great and nothing was too much trouble for her or the hotel. The room looked amazing and the food was fantastic. Would recommend a party here anytime. Credit... More 

Helpful?
Thank Stokies1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our wedding was organised for us by the hotel and the room was set up beautifully also food was very good, only downside was the honeymoon suite was (as were the other rooms) were old fashioned and in need of bringing up to date, other than that cant fault the place.

Helpful?
Thank Gaz S
Stoke-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We used the services of the Borough Arms recently as a Wake venue for my mother-in-law's funeral. In fact we had to book at short notice as another venue had let us down. The booking process was very easy and efficiently handled by Mr Sheik- we had it done and sorted within half an hour, a big weight off our... More 

Helpful?
Thank lchallinor74
Wigan, England, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I was greeted by Mr Sheikh the General Manager who checked me in, I received a lovely and friendly welcome. The bar staff were great as I waited for my room and my partner as I had arrived a little early. I was shown to our room which was very clean and had all that we needed. The bathroom was... More 

Helpful?
Thank wiganwoman1964
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed July 19, 2016

We held our sixth form prom here and the staff were so friendly, they were very helpful during the process of organising and planning the night and made us feel very welcome on the night, and the food was lovely. I would highly reccomend the borough arms for any function.

Helpful?
Thank hammersleycharlotte
Stoke-on-Trent, United Kingdom
1 review
4 of 5 stars Reviewed July 18, 2016

We got married on the 9/7/16 and had our evening reception at the Borough arms hotel in the Ostler restaurant. Emma Jordan the wedding co-ordinator was very friendly and very helpful, ensuring every last detail was looked after, even setting out our decorations for us. All of the staff were very friendly and helpful.The hot buffet food and desserts were... More 

Helpful?
Thank JadeandMike
Questions? Get answers from hotel staff and past guests. Ask a question

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (61)
Viewed
Dining (14)
Viewed
Business Center/Function Rooms (6)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (3)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Newcastle-under-Lyme
0.4 mi away
Travelodge Newcastle-under-Lyme Central
Travelodge Newcastle-under-Lyme ...
#3 of 6 in Newcastle-under-Lyme
4.0 of 5 stars 273 reviews
1.4 mi away
BEST WESTERN PLUS Stoke on Trent Moat House
1.9 mi away
Quality Hotel & Leisure Stoke on Trent
Show Prices
Show Prices
Show Prices
1.6 mi away
Premier Inn Stoke-On-Trent (Hanley) Hotel
2.8 mi away
Premier Inn Newcastle Under Lyme Hotel
Premier Inn Newcastle Under Lyme...
#2 of 6 in Newcastle-under-Lyme
4.0 of 5 stars 501 reviews
3.7 mi away
Premier Inn Stoke/Trentham Gardens Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more   less 

Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: $54 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Odigeo, Travelocity and Agoda so you can book your Borough Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay