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Traveler (126)
Dining (22)
Room & Suite (19)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities.
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Property amenities
Free parking
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Meeting rooms
Non-smoking hotel
Public Wifi
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
HOTEL CLASS

Location

Full view
83Good for walkers
Grade: 83 out of 100
30Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
693Reviews
145Photos
4Q+A
90Room tips
Traveler rating
  • 424
  • 163
  • 60
  • 34
  • 14
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Another great meal here. took my parents for the first time and they really enjoyed it and said they will definitely go back. great service too! couldn't fault it (other than my dad saying he wanted more tempura prawns because he loved them so much!)
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A massive thank you from my husband and I for hosting our beautiful wedding yesterday. Mr Sheikh, and his staff, were extremely helpful throughout, accommodating our every need. The Baker Room and Ostler restaurant were beautifully presented, with our personal ideas included.
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Thanks to Mr Sheikh and his team for making this wedding reception a good night and great value for money. It didn't cost the earth and staff couldn't be friendlier. It was a tight squeeze for the 70 plus guests but if you want more you need to pay much more.
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We had our wedding reception at the borough arms hotel and we could not have wished for a more amazing day. Everything was perfect and we would like to thank all the staff at the hotel for their professionalism and assistance, we could not have asked for more. we were able to
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Stayed here this past weekend as I was seeing The Lancashire Hotpots at The Sugarmill in Stoke. A very nice budget hotel, it has the feel of a more expensive place whilst actually being affordable. The room was nice and clean, comfy bed, en suite bathroom, TV and tea and
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Response from Lynne H, Guest Relations Manager at Borough Arms Hotel
Responded 4 days ago
Dear Barry, We are delighted that your stay here at the hotel met with your expectations. Thank you for your positive comments, your positive feedback is very much appreciated and we will pass it on to our team who are sure to be really pleased. The Sugarmill is a great music hub and we have many such venues nearby, particularly the Rigger which is a stones throw away from the hotel. It is always worth keeping an eye out for other great bands like the Lancashire Hotpots. We will look into the difficulty you had with plugging in your kettle and will take the necessary steps to correct the issue. We can only apologise for this and hope it does not deter you from staying with us in the future. We thank you for choosing our hotel for your stay and look forward to welcoming you back to the Borough Arms in the future.
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All photosTravelerDining Room & SuiteBusiness Center & Event Rooms
Brilliant white bed linen
This photo doesn't show it but there is good size gap between the bed and the wall!
Not attractive
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Hello lovelace123, Thank you for your enquiry. I can confirm that we do have availability for a 60th birthday party on Saturday 5th May, 2018 in our Ostler Restaurant which can accommodate up to 70 guests. Alternatively, we also have availability in our function suite on Friday 11th May, 2018 which can accommodate up to 100 guests. We would be delighted to host your party. So that we may provide you with a detailed price guide and event planning service please do telephone us on 01782 629421 and ask for the Events Co-ordinator (Emma) or the Duty Manager. I look forward to hearing from you. Assuring you of our best service at all times. Kind regards, Abbie M Social Media Team
1 vote
Is car parking safe?
no. not at the moment.
"My room at the front of the building was nice and quiet."
"Avoid the annexe - these are effectively motel rooms. The one I had was of poor quality."
"The Bridal Suite was amazing!"
"ask for the annex"
"All the rooms i believe are the same apart from a couple of suites including the bridal suite"
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PRICE RANGE
$63 - $76 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNewcastle-under-Lyme
NUMBER OF ROOMS
40
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