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Mercure Wetherby

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Mercure Wetherby
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643 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Derby, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed here with 4 work colleagues, the hotel did not have a lift, bedroom ok, bathroom had cracked tiles on the wall and dirty. The food in the restaurant the first night was good the same meal the second night was awful and this was because of a different chef. Questioned me on the second morning if my breakfast... More 

Helpful?
Thank sstride52
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

:-(Great location but the overall quality of this hotel is very poor, cleanliness, fittings, rooms...not good at all. Bar service was good, howevre the breakfast or should I say the quality of the ingredients was poor. :-) We did receive a full refund after our complaint and hopefully the hotel will be refurbished. Have to echo the comments by ralphblack.

Helpful?
Thank Bigal380

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Cheshire, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Mercure on Saturday 24 th September after travelling to Wetherby for a wedding. We read some of the recent reviews about how dirty the Hotel was and the miserable Staff. I can only say we didn't have any problems in the rooms or with Staff. There were 16 in our party who booked 8 rooms at... More 

Helpful?
Thank Judith W
Lincs
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Housekeeping let the side down (nasty sludge lurking in the sink: it took three complaints before it was eventually removed. Breakfast very good and served slightly early which was a bonus from a business meeting point of view. Hotel management really must get the drains checked out: there's a nasty whiff halfway along the main corridor, creeping into the reception... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank TigerTimLincs
Colchester, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

Check-in was very efficient; service in the bar and restaurant wasn't bad. The furniture in the room was ok. But nothing was clean - in fact, it was pretty disgusting. all the surfaces I touched in the bar were sticky at 19.30. The bathroom in my room wasn't particularly clean, the showerhead was revolting and there was evidence of scum... More 

Helpful?
Thank ralphblack
Gerrards Cross, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not a bad hotel. Privilege room provided some nice extras such as the nespresso machine, the Japanese shower, extra soaps and other bits and bobs. Rest of the hotel was ok although breakfast looked a little uninspiring. Staff were great and very helpful

Helpful?
Thank paul s
Havant, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed for 4 nights due to everything being fully booked up in nearby Harrogate and I have been very disappointed. Room was extremely small , funny musty smell and not very clean at all , cobwebs in the bathroom, bathtub stained , hot water not getting very hot etc .All hotel is very dated with mould around the skirting boards... More 

Helpful?
Thank icrina53
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Arrived and was welcomed by the young lady on the bar area. Very pleasant indeed. Teas and coffees regularly topped up without having to ask. Left after a great meeting and would recommend. Ideally situated just of A1

Helpful?
Thank Dave B
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Dave B Many thanks for the review, I am extremely pleased to read that your meeting was a success, made better by the team and service. I will pass this on to the team, as I know they take pride in their work Kind Regards Simon Grace More 

Peterborough, United Kingdom
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

On 28 June we booked a Privilege Room for 17 September in this hotel, but on arrival we were allocated a non privilege room and was advised by the receptionist that all Privilege Rooms were already allocated but he would discuss the matter with the Night Manager (NM). I had no contact from the NM but when I spoke to... More 

Helpful?
Thank Eddie R
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Eddie R My apologies the hotel did not meet your expectations, in particular the communication issues regarding your bedroom. The hotel is gradually having work completed in order to rectify some maintenance issues we have, like the stained carpet, and ceiling tile. Work is also being done in the bathrooms, as well as public areas. The breakfast comments do... More 

Harrogate, England, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this for a colleague. He said it was run down, the staff looked miserable, he didn't even bother with the breakfast. Parking is free for guests but there's nothing to say that in the car park. Definitely won't be booking this again.

Helpful?
Thank Helen P
Hotel M, General Manager at Mercure Wetherby, responded to this review

Dear Helen P I am sorry that your colleague did not enjoy his stay on this occasion. Its a shame he did not stay for breakfast as we receive lots of positive comments about it. There are signs present explaining the parking, and at reception, maybe this was not seen. Regards Simon Grace More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Wetherby

Address: Leeds Road, Wetherby LS22 5HE, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Wetherby
Price Range: $70 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wetherby 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure Wetherby Hotel Wetherby
Ramada Wetherby
Wetherby Ramada
Mercure Wetherby Yorkshire
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