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Appleby Manor Hotel & Garden Spa

Hotel & Garden Spa Roman Road, Appleby-in-Westmorland CA16 6JB England
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Traveler (833)
Room & Suite (117)
Dining (106)


#1 of 2 hotels in Appleby-in-Westmorland
Travelers' Choice
GreenLeaders Platinum level
Appleby Manor Hotel & Garden Spa is set in Cumbria within the Eden Valley on the edge of the Lake District, it is surrounded by the magnificent mountains and fells of the North Pennines and is close to the Yorkshire Dales.4 National parks within a 20 minute drive. Appleby Manor is a four star luxury Lake District Country House Hotel with everything you need including warm open log fires, excellent hotel bedrooms, a fine selection of wines and whiskies together with an award winning restaurant that offer superb views over Lake District fells. The Luxury Garden Spa at the manor is the newest destination spa in the Lake District, perfect for pamper days and relaxing spa breaks.Indulge in our unique aqua thermal journey and lift your spirits with one of our 80 rejuvenating spa treatments. Why not avoid the congestion of Windermere and other Lake District Hotels, explore the hidden Lake District - the Eden Valley, while staying at Appleby Manor Country House hotel.
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Full view
Property amenities
Free parking
Free internet
Fitness / spa locker rooms
Free breakfast
Game room
Mini golf
Conference facilities
Hot tub
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Table tennis
Banquet room
Meeting rooms
Facial treatments
Full body massage
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Seating area
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Historic Hotel
Languages Spoken
English, Spanish
2,057Reviews29Q+A100Room tips
Traveler rating
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Time of year
Traveler type
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  • English
Popular mentions
Angela M wrote a review Nov 2020
7 contributions2 helpful votes
We have recently returned from a 2 night stay in a garden room. The hotel was spotlessly clean, the food was good, especially the breakfast. All the staff were helpful and extremely pleasant. We really enjoyed the spa and would definitely return. Am a bit shocked to read to some of the negative reviews on here and feel that they are referring to a different hotel.
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Date of stay: November 2020Trip type: Traveled as a couple
Sarah Kay wrote a review Nov 2020
2 contributions2 helpful votes
The hotel is situated in lovely countryside. The restaurant staff and the girls in the spa were lovely. The meal in the 1891 bistro was fab as was breakfast! However, the welcome at reception was cold and unwelcoming. We arrived early so we could have lunch before checking and and having our prebooked spa treatments. Upon entering receiption I said to the Scottish man we are very early, to which he replied “yes you are” which I was a bit taken aback as I didn’t get chance to say we wanted to have lunch. When I asked if there was anywhere to store bags we were asked to take them back to the car. After lunch, we went to check in and Sue was then on duty on reception. She didn’t think our room was ready and huffed and puffed over to the phone to check with housekeeping! We were then given our key and we asked if it was up the stairs near reception and she said no. So after asking her where our room was she begrudgingly said I’ll show you which way!! At as cost of £278 for the room, dinner and treatment I found. It to be quite disappointing. Then to be charged £7 for a Prosecco in a plastic water dispenser cup in the spa I found to be outrageously expensive. Both myself and my friend work in hospitality and found the reception staff quite unbelievably rude.
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Date of stay: November 2020Trip type: Traveled with friends
1 Helpful vote
Loren T wrote a review Nov 2020
Sheffield, United Kingdom10 contributions61 helpful votes
My partner and I booked a weekend break here as a treat. The hotel was everything we were after. Stunning hotel and relaxing spa facilities. We ate in the Bistro the first night and the restaurant the second. Both were lovely. The spa was really good, and very well done during the height of a pandemic. Ignore the previous reviews and all the negativity, some people just moan for moaning sake. We will most definitely return to this lovely hotel.
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Date of stay: October 2020
Room Tip: Rooms in the main building are much more beautiful and traditional
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Lobsterlover99 wrote a review Oct 2020
Lincolnshire, United Kingdom1,180 contributions447 helpful votes
My husband and I just returned from a well deserved anniversary break at Appleby Manor. From the first moment we entered I began to have doubts and fears. As we entered the hotel a young man stood by reception looked over and said ‘alright guys? Oh no was my immediate thought, this is one of those places where staff think it’s appropriate to call 58 year olds ladies ‘guys’ we said we wanted to check in at which point he just wandered off...strange. A lady on reception was a little more helpful albeit rather brusk and lacking the charm of someone at the forefront of customer service and explained about the facilities and how the hotel worked. On entering our room it looked very similar to the pictures on the website, was very large and imposing. We unpacked and I decided to take a bath before dinner. At this point I realised the TV on the wall in the bathroom was not there as was shown in the picture on the website. I have to admit this was the factor that made me choose this hotel over another equally priced one - the thought of taking a spa bath watching TV. My husband went to speak to the lady on reception who claimed to not know there was even supposed to be a TV so that was a pointless exercise. Disappointed I ran a bath anyway and looked around for the luxury brand toiletries again as advertised on the website....Nadda instead there were bottles of body wash and shampoo in the shower cubicle which was 6 feet away. Not having brought any shampoo I was wondering how on earth I was to wash my hair and myself in the bath. Another trip to reception to speak to receptionist resulted in a ‘ we upgraded all our toiletries to the squeezy bottles’ Then you shouldn’t advertise luxury toiletries on your website says hubbie, what are we supposed to use? Am I supposed to carry a handful of shampoo to my wife? I will see what I can do she says but after 30 minutes he once more returned to reception, no one had done anything. This time spoke to Pauline who 5 minutes later came with some shampoo and conditioner. Not the luxury brands as advertised but 2 squeezy bottles. So not a great start to our relaxing weekend, after one hour we had been to reception 3 times and it was far from relaxing. We went down for a pre dinner drink and the barman was very different indeed, sir and madam to each customer and quick and efficient. One other point I must make is the bannister rail is very dangerous, it’s so low one has to reach forward to hold onto it and I almost fell down the stairs Seated in the Bistro we were given menus and then a young lady came over ‘you guys ready to order?’ Oh no here we go again! My absolute pet hate is being referred to as guys! Why there is this need for over familiarity is beyond me. There is no need to address us in any way. I worked in the service industry for many years and would never say ‘ you guys’ Food was pleasant enough, no complaints, it was piping hot which I always like and we had a very nice cheese platter afterwards. Our room overall we found just the right temperature and the bed extremely comfortable and we had a lovely nights sleep. The next morning we were first down for breakfast. A lady came to the table to take order ‘ are we ready to order? says she, we?who is we? What am I now 90? Why they just can’t say ‘you’ I don’t know. Regardless breakfast was very good and again piping hot so we enjoyed it. We went to the spa for a couple of hours and really enjoyed it. Great protocols in place. The service from Debbie was impeccable, friendly helpful and was the same with each and every visitor. I treated myself to a facial which was excellent. There was no room servicing but that wasn’t really a problem. Pre dinner drinks the second night we had in the hall, but the constant traffic from waiters back and forth was non too relaxing. A young man brought over some hors d’oeuvres which he said were chicken and chorizo balls. They were in fact not, they were pea and rice aranchini which he was surprised at when I pointed it out to him . Dinner in the restaurant was again nice, nothing to write home about, rolls were horrible suspect microwaved a little too long. Venison was very nice as was the duck. Another good nights sleep and the following morning our bill arrived. 2 things had been added onto our bill which we hadn’t had and 2 newspapers charged for which we should have for free with our room so I asked for 4 items to be taken off. All in all I have mixed feelings about the hotel. It does as someone commented have a feeling of an old people’s home if you discount the spa. The staff are all too young and inexperienced and there needs to be a decision across the board about how you address customers. Personally speaking a nice ‘good evening what can I get for you, are you ready to order’ will suffice, I don’t need a madam, a We and I certainly don’t need a ‘guys’ it’s not America! There were a few inconsistencies in the menus too. Breakfast menu in the room advertised a crumpet and ham concoction which wasn’t on the menu in the restaurant, the wine list was different in the Bistro to that in the restaurant and the full English advertises a mini bury black pudding which it was not, a slice of mediocre black pudding was served that came from nowhere near Bury! We did overall have a nice weekend but not as a direct result of the luxury experience we were expecting and didn’t receive but more because we were just glad to be not at home during these trying times and that has resulted in a V good instead of an average score, had there been a good it would have received that. The hotel desperately needs to update its website. I saw something on there referring to 2016! You should not be advertising TVs in the bathroom or luxury toiletries if you don’t have them it’s plain and simple false advertising. Our 2 nights cost £680 with drinks but I’ve had far better for less
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Date of stay: October 2020
4 Helpful votes
skiathos44 wrote a review Oct 2020
Manchester, United Kingdom21 contributions25 helpful votes
We’ve just returned from a two night break at this hotel. We were tempted by the two AA rosette restaurant ( dined at similar restaurants before) and the general look of the hotel. However, for both of us, the experience didn’t really live up to expectations . We were in a room in the Coach House ( an annex separate from the hotel, but only just a few yards away) and although it was small it was well furnished , well maintained and had an excellent bathroom and shower. The hotel itself is a typical country house hotel but I can sum up the feel of it in one word. Soulless. The hotel was fully occupied (or close to it) yet silence prevailed. The lounges, bar, restaurant had zero atmosphere with just barely audible muzak on offer. The staff were polite but , for most, gave the impression that they were ‘under sufferance’ and little or no attempt to engage with residents. Perhaps that suits some people but I prefer to at least pass a few pleasantries with staff. Our one meal in the restaurant was disappointing considering it’s AA rating. The ham hock starter was ok. Tasty and well presented . I wanted my sirloin rare but it was medium rare at best in places and medium in others. My wife’s duck main course was overdone. The pear and almond dessert was fairly tasteless and dry. The best part of our stay was the 2hrs spent in the spa area. Probably one of the best I’ve been in with innovative ideas (hydro therapy pool, foot spa, outside jaccuzis) along with traditional heat rooms.
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Date of stay: October 2020
$123 - $255 (Based on Average Rates for a Standard Room)
best western appleby
United KingdomEnglandCumbriaLake DistrictEden DistrictAppleby-in-Westmorland
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Frequently Asked Questions about Appleby Manor Hotel & Garden Spa
Which popular attractions are close to Appleby Manor Hotel & Garden Spa?
Nearby attractions include St Anne's Hospital (0.6 miles), Courtyard Gallery (0.6 miles), and Hare and Hounds (0.6 miles).
What are some of the property amenities at Appleby Manor Hotel & Garden Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Appleby Manor Hotel & Garden Spa?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Appleby Manor Hotel & Garden Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Appleby Manor Hotel & Garden Spa?
Yes, free parking is available to guests.
What are some restaurants close to Appleby Manor Hotel & Garden Spa?
Conveniently located restaurants include James's Temptations appleby, Ashiana, and Royal Oak Inn.
Are there opportunities to exercise at Appleby Manor Hotel & Garden Spa?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Is Appleby Manor Hotel & Garden Spa located near the city center?
Yes, it is 0.5 miles away from the center of Appleby-in-Westmorland.
Are any cleaning services offered at Appleby Manor Hotel & Garden Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Appleby Manor Hotel & Garden Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Appleby Manor Hotel & Garden Spa?
The staff speaks multiple languages, including English and Spanish.