We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

The Pines Guest Accommodation

81 - 82 Marshfield Road, Chippenham SN15 1JR, England
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Pines Guest Accommodation
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

44 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 43: English reviews
Victoria, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

Poor, uninviting accommodation. An angry staff member loudly criticized me when I routinely turned the light off upon leaving the common room. Spy cameras were obviously being used since he barged into the common room at the same moment that I was trying to figure out how to turn the lights off. My son arrived at the tail end of... More 

Helpful?
Thank Birdwatcher755
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Sunderland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016

I've been a couple of weeks ago for attending a meeting in Bristol. The fact that the train station is only 5 minutes by walk has perfectly met my requirements. Breakfast was superb and well timed scaled including fruits. Room were comfortable and smelling great and also very quite, had a great sleep though. Free wifi and tv worked properly.... More 

Helpful?
1 Thank Christos180
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 6, 2016 via mobile

A filthy hotel that I would never frequent again. My booking clearly had breakfast booked via hotels dot com. The liars....2 blokes that run the hotel for an asian blokes who apperwntly is never in attendance actually scribbled out the "breakfast with booking" and covered it with my card receipt, Then at the bottom had hand written "no breakfast". I... More 

Helpful?
2 Thank James S
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Travelers are raving about these Chippenham hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 21, 2016 via mobile

I stayed for a week. The two men who worked there were nice, and I did not have difficulty understanding them as some of these reviews state, although they weren't as available as I'd have hoped. The Pines is quite dated; it is in serious need of paint, carpet, and some new furniture. The shower was nice and the bedding... More 

Helpful?
1 Thank AEL1558
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2016 via mobile

Company booked hotel, so didn't have any choice , don't eat the food there or you will get squirty bum!! Everything was dirty holes in skirting board we thought it was for the rats at night ( wouldn't surprise me ). Bathroom light didn't work had to shower in the dark

Helpful?
1 Thank Andrew M
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Cardiff
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 27, 2016 via mobile

Stayed one night as I was working in area. Car park so small had to park on street across the road. Bed uncomfortable. Had to leave for work at 6 am so too early for breakfast. Stained bed sheets, no hot water, was charged £65 for the privilege!!!Not worth a tenner!

Helpful?
Thank rockeypops
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 1, 2015 via mobile

We stayed at the pines hotel because we couldn't find availability anywhere else in Bath and I can see why. The hotel is relatively clean though I found a toenail in the shower cubicle. There was a hole in the wall above the shower head. The covers smelled awful. The quality of the breakfast food was terrible, I'd compare it... More 

Helpful?
2 Thank Tallulah81
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed September 26, 2015

I booked a room for a Saturday for my Fiancé and I as we were visiting friends in local Corsham. The room was £72 when a nicer B&B is £50 in Corsham but unfortunately it was fully booked. On the Friday we made a late decision to visit our friends earlier. I decided to check online to see if this... More 

Helpful?
Thank billymcdafthead2
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Akureyri, Iceland
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 22, 2015 via mobile

Neat and clean little guesthouse. The rooms are quite small but the shower was great. Very friendly staff and great service. Good location in the heart of lovely Chippenham. Would definitely stay there again and recommend to other travelers.

Helpful?
Thank herdis90
Management response:

Dear Customer, We really appreciate your feedback and also your stay at our hotel. Now, as General Manager I would like to express my position and announce that since I took charge, major changes have been made. Moreover, after those changes are about to be completed, I assure you that our hotel is aiming to provide the best customer satisfaction.... More 

Akureyri, Iceland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2015

The house is a bit old and the room quite small. The service was superb and the shower was the best one we have found at a guesthouse. Everything was clean and the breakfast was good. Very friendly staff and a great location.

Helpful?
Thank Herdís H
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (27)
Viewed
Hotel & Grounds (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chippenham
0.4 mi away
BEST WESTERN PLUS Angel Hotel
1.3 mi away
Premier Inn Chippenham Hotel
3.6 mi away
Bell House Hotel
Bell House Hotel
#1 of 1 in Sutton Benger
4.0 of 5 stars 90 reviews
Show Prices
Show Prices
Show Prices
5.1 mi away
Rudloe Arms
Rudloe Arms
#3 of 5 in Corsham
3.5 of 5 stars 881 reviews
3.6 mi away
Stanton Manor Hotel
Stanton Manor Hotel
#3 of 8 in Chippenham
4.0 of 5 stars 303 reviews
3.8 mi away
Travelodge Chippenham Leigh Delamere Eastbound
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Pines Guest Accommodation is a hotel located near the town centre and only a few minutes walk away from the train station. Recently, the management of the hotel has completely changed, as the current owners have vision and aspirations to succeed in this industry and offer a great customer satisfaction. Major improvements has been made since the new owners took charge, most of them are implied on public places, restaurant, rooms and the bar. We would like to ask from the public to give us a credit and we assure that our hospitality is unique. ... more   less 

Additional Information about The Pines Guest Accommodation

Address: 81 - 82 Marshfield Road, Chippenham SN15 1JR, England
Location: United Kingdom > England > Wiltshire > Chippenham
Price Range: $82 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pines Guest Accommodation 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Booking.com, Hotwire, Travelocity and Agoda so you can book your The Pines Guest Accommodation reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Pines Guest Accommodation Chippenham, Wiltshire
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay