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Captain's Club Hotel

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562 Reviews from our TripAdvisor Community

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Showing 560: English reviews
Northants
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived at the Captains club and never looked back... The suite we had overlooked the river, very spacious, clean and bright! Open plan kitchen,dining and lounge area we great, floor to ceiling Windows for a perfect view. We use the Spa and beauty facilities, the staff we very attentive and we were made to feel so welcome on all our... More 

Helpful?
1 Thank SuzieNorthants
TimothyLloyd, Hotel Director at Captain's Club Hotel, responded to this review

Dear Suzie Thank you so much for your wonderful review which we were all delighted to read. We are pleased that you enjoyed your stay so much and that you made the most of our fabulous location...there certainly is no better place to be than by the river during this spell of gorgeous sunny weather! We very much look forward... More 

Oxford, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice setting and good size rooms. As usual anyone over 6ft stands no chance of getting under the shower head when its over a bath!! No extraction in the bathroom for air and steam. Decent size bathroom though and very clean altogether, Sadly though the whole thing was overpriced for what it was. Staff friendly and pleasant.

Helpful?
1 Thank KathrynS644
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to review your stay and I am pleased you enjoyed your time with us. I am sorry that you felt the price was too high but as you know we offer some very good deals during the quieter times of the year and we do hope that you will return again very... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited for a cream tea as my husband had received a gift voucher as a Christmas present. Arrived to friendly welcome at reception, and then again I'm the dining room. Great service and ample sandwiches and cakes with a lovely pot of tea. Felt the cake selection was too much, would have preferred more sandwiches but the selection was a... More 

Helpful?
1 Thank Suzieb01
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Many thanks for taking the time to write this review and I am pleased that you enjoyed the afternoon tea and found the service to be good. We look forward to the next time. More 

Southampton, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

You certainly can't fault the location. We went for lunch and sat outside looking over the water - lovely! We ordered the shared Camembert starter which was absolutely delicious. Our main courses were a bit of a let down however; the gnocchi with mushrooms was oily and only luke warm, whilst the open crab sandwich was pleasant enough, but the... More 

Helpful?
1 Thank Geranium31
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you for taking the time to write your review and I am so pleased to read that you will be returning very soon to enjoy the view. I am sorry that the service let us down on this occasion and I apologise for this. Thank you too for the constructive comments surrounding the food and I will certainly look... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have recently returned from a fabulous stay here for my 22nd birthday with my boyfriend. This hotel never fails to impress and this visit was no different. We were greeted and swiftly shown to our room, we had a junior suite overlooking the river which was very spacious. We were treated to a card from the management and a... More 

Helpful?
Thank Hannah L
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you so much for submitting a lovely and comprehensive review and I am so pleased that you had a lovely time celebrating your birthday. It was certainly our pleasure to look after you and we look forward to doing so once again very soon. In the meantime thank you so much for recommending us to others it is very... More 

Southampton, United Kingdom
Level Contributor
85 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am lucky enough to visit this lovely place for masonic functions and most recently the mayors ball and every time it top class the food and service has been top class the rooms overlooking the river had breakie on the balcony watching the rowers fab lady that hosts all our masonic functions also mayor ball this year top class... More 

Helpful?
Thank robbie1doe
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to review the Captain's Club Hotel and I am so pleased that you have enjoyed spending time with us at functions. We are always proud to host the Mayor's Ball and other local high profile events. The lady you refer to is Niloofar and although she has semi-retired she continues to work... More 

Cardiff
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went here for lunch for my birthday with husband and daughter on a busy Saturday when the sun shone. You could have been in the south of France. The staff were attentitive and courteous (as you would expect). I chose the open crab and both husband and daughter had the club sandwich. We washed this down with two bottles of... More 

Helpful?
Thank DawnCardiff
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you so much for taking the time to share your lunch experience with us and I am so pleased that you were able to enjoy your birthday lunch. You are right in saying that when the sun shines and you are able to relax on the terrace then you could be anywhere you wish.. your choice of the South... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As always the hotel was busy. Service was excellent , the cocktails were great.The food was excellent as well, and despite a busy day came out fairly quickly. Great weather makes the river side location even better. Another great visit.

Helpful?
Thank bicfcfan
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you so much for taking the time to feedback about your visit to the hotel and I was so pleased to read that you enjoyed yourselves very much. We are proud of our team of cocktail bar staff, they create a lot of magic that's for sure. I agree that the weather makes all the difference so that you... More 

Bristol, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed before but visted the CC yesterday for lunch yesterday, we both loved our fish and chips, we have been here several times before and have always received a warm and friendly greeting. The staff are always attentive and helpful and the service is excellent, The is always a good selection of wine to suit all tastes and... More 

Helpful?
1 Thank Andrew R
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to review your visit for lunch and I was so pleased to read that you enjoyed your fish and chips, they are extremely popular. Thank you too for your very kind words about the staff, this is much appreciated. We look forward to welcoming you both back again very soon. More 

Warwickshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at the Captains Club Hotel on a number of occasions, for business and with family and it never disappoints. All rooms have a river view and its lovely in the morning to wake up and watch the world go by. The attention to detail is amazing even the family dogs were welcomed and provided for. The staff are... More 

Helpful?
Thank Ardine1
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you very much for sharing your thoughts about the Captain's Club Hotel and I am so pleased that you have enjoyed your time with us whether for business or pleasure. I will certainly pass on your comments to the crew as they receive much encouragement from such kind words. We look forward to welcoming you back again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Captain's Club Hotel & Spa
Captain's Club Hotel & Spa
Cuisines: European, British, Gluten Free Options
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Modern four silver star hotel located on the banks of the river Stour close to the historic market town of Christchurch in rural Dorset. Hotel comprises of 12 lifestyle suites, each with a separate lounge/living area and either two or three bedrooms sleeping from 1 to 6 people. The hotel boasts a cocktail bar with award winning bar-tenders and a 2 AA rosette restaurant. Event facilities for up to 100 and a bijou spa complete with hydro-therapy pool, sauna and four treatment rooms. The suites have air-conditioning to the lounge/living area and the hotel bedrooms are air conditioned throughout. The alfresco dining terrace is open all summer and provides a perfect location to soak up the atmosphere of life on a busy river. ... more   less 

Additional Information about Captain's Club Hotel

Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Location: United Kingdom > England > Dorset > Christchurch
Price Range: $232 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Captain's Club Hotel Christchurch, Dorset
Hotel Style:
#1 Family Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Business Hotel in Christchurch
#3 Romantic Hotel in Christchurch
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