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Christchurch Harbour Hotel & Spa

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Christchurch Harbour Hotel & Spa
Christchurch Harbour Hotel & Spa
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1,697 Reviews from our TripAdvisor Community

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Showing 1,689: English reviews
Reviewed yesterday NEWvia mobile

This may me and my partner recently visited Christchurch harbour hotel and loved it, staff couldn't be more helpful. Me and my mother and sister decided to come back for our Christmas getaway. When we arrived there was a young blonde lady on duty was very rude, my Nanna was due to come with us but due to ill health...

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Helpful?
Thank lauraco2015
Crowborough, United Kingdom
Reviewed 2 days ago NEW

My friend and I recently visited the Spa and Upper Deck Restaurant. We used the pool, steam room, Jacuzzi, and relaxation area. We each had a treatment which was excellent. This was followed by a very pleasant lunch in the Upper Deck restaurant with stunning views over Christchurch Harbour. All the staff were friendly and welcoming and I would particularly...

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Helpful?
Thank Angela J
Warminster
Reviewed 3 days ago NEW

stayed one night reception staff are. welcoming and efficient. . dining room noisy but we enjoyed our meal. service good, had to wait at the bar a while for drinks because of someone ordering cocktails which took up the bar mans time . afternoon tea was excellent...I recommend it. this hotel is in a great location we hope to go...

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Helpful?
Thank R6075NArichardd
Camberley, United Kingdom
Reviewed 1 week ago NEW

I had great hopes for this hotel and I wrote a glowing report before today and have now changed it; they fell badly by the wayside. This was day three of our stay and breakfast this morning was a minor disaster. We arrived at about 9-10 and were not fed until about 10-10. Order got completely lost, after one gentle...

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Helpful?
Thank Malcolm T
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for your comments. I am sorry for not being able to fully meet your needs on your recent visit. Your feedback will be passed to the relevant departments to help on further improving the services offered. As for the Upper Deck restaurant, we do suggest to all guests to reserve in advance to avoid disappointment, as...

Dorchester, United Kingdom
Reviewed 1 week ago NEW

Having had a wonderful spa day here previously, my mum and I booked again and were looking forward to it. The staff are all very friendly and the spa beautifully laid out. Plus points: steam room is fab, as is the sauna, pool and jacuzzi, wonderful back massage. Disappointing points: it was very noisy and busy at first, but this...

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Helpful?
Thank Alison W
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for your feedback. I am sorry that we were not able to fully meet your expectations on this occasion and your comments have been taken on board and passed to the relevant department for future improvement. I hope to welcome you back in the future. Kind regards,

Em23
Reviewed 1 week ago

We stayed for a 2 night break, mostly to relax and use the spa. When we arrived at 7pm on a Saturday, there were lots of staff buzzing around but no one that was able to check us in. We waited at reception for about 10 minutes before a member of staff offered us a drink while we waited and...

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Helpful?
Thank emma_s23
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for your feedback on your recent stay. I am sorry that we haven't managed to meet your expectations on this occasion and all your comments will be used to help on improving further the services offered. I hope you will be visiting again in the future. Kindest regards,

Essex
Reviewed 1 week ago via mobile

Stayed here for one night to break up our journey down to Devon. For October we couldn't of asked for better weather. Loved the location of the hotel, the setting really was great. We took a walk round to the pub on the water front for a drink which was great and took the boat to mudeford to see the...

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1Thank cockse
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for taking the time to write a review on your recent stay. I am glad to hear that you have enjoyed a comfortable stay with us and also enjoyed the restaurant and the Spa facilities. I look forward to seeing you again soon. Kind regards,

Horsham, United Kingdom
Reviewed 1 week ago

We spent just one night at this hotel, celebrating our 30th wedding anniversary. We booked a deal with an allowance in the restaurant through Secret Escapes but I phoned the hotel to confirm the booking to be on the safe side. When we arrived at 11.30 in the morning, I wasn't expecting to be able to get into the room...

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Helpful?
Thank alison_chelsea
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for all these nice comments. I am happy to hear that your stay with us have been everything you wished for and more, especially on such an important occasion. I look forward to seeing you again. Kind regards,

Frome, United Kingdom
Reviewed 1 week ago via mobile

The perfect hotel for a romantic winter retreat. The staff are fantastic, welcoming and attentive. The spa is wonderful, the rooms are spacious with quality bathrooms and everything you could need. I especially love the breakfast, great views, great choice. In fact it's the best breakfast I've ever had. Every breakfast should include homemade banana bread.

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Helpful?
Thank Rosie P
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for taking the time to write on Trip Advisor. I am pleased to hear that you have enjoyed your anniversary treat and that you found our staff welcoming and our product of great quality. I look forward to welcome you back soon. Kind regards,

Oxford, United Kingdom
Reviewed 2 weeks ago

Well we have returned to The Harbour Hotel and lots of things have improved but just 1 more thing to attend to. The last time we stayed here I sent a poor report about the rude unhelpful receptionist's. What a change lovely girls, very friendly and helpful. We were upgraded at no extra cost. The room was very clean and...

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Helpful?
1Thank Gill S
Lukasz D, General Manager at Christchurch Harbour Hotel & Spa, responded to this review

Thank you very much for your review. It gives me great pleasure to hear that we have exceeded your expectations and you found your stay really enjoyable. We are working constantly to improve the services offered to all our guests. I look forward to seeing you again. Best regards,

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Best Garden View 117 (24)
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Best Harbour View 304 (23)
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Best Harbour View 525 (21)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy a fantastic stay at Christchurch Harbour Hotel & Spa in Dorset. Wake up to incredible views over to the harbour, enjoy a bracing walk across to Hengistbury Head, or hide away at the luxurious Harbour Spa! Make the most of this unique location whatever the season - a change of scenery, warm and attentive hospitality, delicious food, which reflects the very best local produce, and a chance to breathe in the fresh sea air. The Upper Deck Restaurant serves delicious, locally-sourced dishes and is open for lunch, afternoon tea, dinner and drinks. Or you can also choose to dine in the award-winning Jetty Restaurant situated within the hotel's grounds. Stay in one of the luxury 64 bedrooms, some with four-poster beds and private garden terraces overlooking Mudeford Quay. All of the bedrooms feature flat screen televisions, tea and coffee making facilities and White Company toiletries. The Harbour Spa is a haven of relaxation. Enjoy a relaxing spa treatment - from manicures and pedicures to facials and specialised massages. Relax in the indoor swimming pool, hydrotherapy pool, sauna, salt grotto and crystal steam room. ... more   less 

Additional Information about Christchurch Harbour Hotel & Spa

Address: 95 Mudeford, Christchurch BH23 3NT, England
Location: United Kingdom > England > Dorset > Christchurch
Price Range: $123 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Christchurch Harbour Hotel & Spa 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Christchurch Harbour Hotel Christchurch
The Christchurch Harbour Hotel And Spa
Christchurch Harbour Hotel & Spa Dorset
Hotel Style:
#3 Luxury Hotel in Christchurch
#5 Family Hotel in Christchurch
#6 Business Hotel in Christchurch
#8 Romantic Hotel in Christchurch
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Questions & Answers

Here's what travelers have asked, with answers from Christchurch Harbour Hotel & Spa staff and other travelers.
5 questions
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Questions? Get answers from Christchurch Harbour Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for harbour view”
 of 5 bubbles A170APangelaj, 2 days ago | Read review
“Fifths floor with view.”
 of 5 bubbles malcolmt460, 1 week ago | Read review
“the garden room has french doors to a small private patio,lovley”
 of 5 bubbles sally_anns853, 3 weeks ago | Read review
“Something above the third floor”
 of 5 bubbles ExiledTyke, 3 weeks ago | Read review
“check room near the boiler for hot water”
 of 5 bubbles ladygolfer43, 3 weeks ago | Read review
5 of 5
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