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Premier Inn Newcastle (Metro Centre) Hotel

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Premier Inn Newcastle (Metro Centre) Hotel
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482 Reviews from our TripAdvisor Community

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Showing 481: English reviews
UK
2 reviews
5 of 5 stars Reviewed yesterday NEW

Good standard. Feels fresh and welcoming. Free WiFi. Good to see an electric fan in the room for the warm days, we were experiencing in July. Our double room, included a day bed. Good to relax with feet up, after a long day walking around the Metro Centre. Slight noise from main road when window open. Otherwise, fine. Cannot walk... More 

Helpful?
Thank Milligram
Prestwick, United Kingdom
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As always, usual standard from Premier Inn, comfortable clean rooms, well serviced. Decent location although the attached restaurant was a buffet style affair. The food was of a fair standard, but personally I generally avoid these places. There are easy transport links nearby.

Helpful?
Thank potteringaround2015
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Arrived at this Premier Inn to find the restaraunt attached to the inn is being refurbished. Nowhere to get evening meal or breakfast but informed by guy on reception of nearby amenities and complimentary breakfast cereal is available. Told by him it says on the web page the restaraunt is closed. On checking it does but is well hidden in... More 

Helpful?
Thank Wil020966
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi there, At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you to Premier Inn in the future. Kind Regards Natalie Ring Premier... More 

England
Level Contributor
337 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had originally booked in the highly-rated Gate Premier Inn, but asked for a change as the area outside was more like Magaluf in high season! The alternative at the Metro Centre was alright to begin with but as restaurant was being refurbished and unavailable, plus it was late, the choice of places to have an evening meal were limited.... More 

Helpful?
Thank ILP-JP
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

stayed one night with family on 26th August, had a good nights sleep. because the restaurant where they serve breakfast was being refurbished we got complimentary breakfast boxes, Handy for Metrocentre, Newcastle and the coast. Friendly reception staff, would stay again

Helpful?
Thank bennetted1950
Carlisle, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I arrived at the hotel at 930pm and i was welcomed by a bubbly receptionist which was great.,i was given a ground floor room which was a life send after being in my feet all day . Opened the door to a very stale smell and a fan blasting full blast which isnt good. I had a feel of the... More 

Helpful?
Thank MSHunterAFC
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi MSHunterAFC Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your... More 

Redcar, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here after a full day shopping at Metrocentre and Ikea with daughter getting stuff for uni. The stay was a comfortable nights sleep in a clean and remarkably quite room and outstanding price too. I use this chain for business and pleasure and have stayed around the country in them.

Helpful?
Thank jools a
Okehampton, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Very poor repair, scruffy bathroom and the restaurant is an awful buffet with a grubby floor. We ate there on the first evening and there was food everywhere on the floor. The worst Premier ever used.

Review collected in partnership with premierinn.com

Helpful?
Thank markh747792
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle (Metro Centre) Hotel, responded to this review

Hi markh747792 Thanks for taking the time to review your stay with us. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. I'm also sorry to read of the standard within the restaurant. Please be assured... More 

Newtown, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2016 via mobile

We stayed here just for the one night, very friendly staff, nice clean spacious room, had to walk to find a bar for a drink as the pub next door was being refurbished but not their fault! We were given a free breakfast to take away. We would definitely return in the future.

Helpful?
Thank NCStace
London, United Kingdom
Level Contributor
270 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed August 15, 2016

Ideally placed for the Metro Centre. An older property (they still use door keys !!) currently having the restaurant updated to a Brewers Fayre opening early Oct 2016 – so they give you a free breakfast box in lieu of any inconvenience. It has seen better days, but you still get the Premier Inn features and quality (except for the... More 

Helpful?
Thank Mike99Marg
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Get closer to big brands, top entertainment and fabulous food at the Premier Inn Hotel Newcastle (Metro Centre). Just minutes from the UK's largest shopping and leisure centre, you'll also have all the business and cultural attractions of Newcastle right on hand. But it's not just about the bright lights and big city. You can also discover the peace and quiet of the Derwent Valley at National Trust haven Gibside or Derwent Walk Country Park. Then, after a day of indulgence or escape, return to our spacious rooms, Taybarns restaurant and extra-comfy beds. ... more   less 

Additional Information about Premier Inn Newcastle (Metro Centre) Hotel

Address: Derwenthaugh Road | Swalwell, Gateshead NE16 3BL, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $59 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle (Metro Centre) Hotel 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda and Premier Inn so you can book your Premier Inn Newcastle (Metro Centre) Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Newcastle (Metro Centre) Hotel Gateshead
Premier Inn Gateshead
Hotel Style:
#3 Family Hotel in Gateshead
#4 Romantic Hotel in Gateshead
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