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Hilton Newcastle Gateshead

Certificate of Excellence
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Bottle Bank, Gateshead NE8 2AR, England
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Hilton Newcastle Gateshead
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2,313 Reviews from our TripAdvisor Community

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Showing 2,265: English reviews
Hartlepool, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Each time visited didn't get much info at check in eg where to go for breakfast etc. Room was good with comfy bed first time. More recently booked executive room as treat and other than been more spacious was nothing special. Bed fairly uncomfortable, furniture and decor minimal and balcony that we paid extra for was dirty with minimal dirty... More 

Helpful?
Thank Louise R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

My friend booked and paid for a group of us in advance and on arrival we stood in reception "checking in" for 25 minutes with the staff questioning whether we'd paid, confused about the rooms, among various other delays. And at no point offered a "sorry about this" or an apology for a lengthy check in. Blasè comes to mind!... More 

Helpful?
1 Thank Emma C
Peterborough, United Kingdom
Level Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The accommodation was very good. We were on the top floor (fifth) which was where all the executive rooms were located. So I think we were probably upgraded to an executive room. This time we didn't have a view of the Tyne and Newcastle. The free wifi worked. Breakfast was busy but there was always plenty of hot food There... More 

Helpful?
Thank Robin A
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Robin A , I hope you are well , Many thanks for your recent review II am so pleased to hear you enjoyed your recent stay and use of the Executive lounge Apologies for the car parking but As a city centre hotel we have to levy this charge Kind Regards Martin Robinson General Manager More 

London, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had high expectations of the Hilton and it delivered in all aspects. Friendly, helpful staff and well appointed rooms. It got a little lively on the Saturday night as more hen and stag dos arrived in the city but everyone staying there was very well behaved. Wonderful little extras, such as iron and ironing board in all rooms and... More 

Helpful?
Thank mattharvey168
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear mattharvey168 , Many thanks for your recent review , It is great to hear you enjoyed the hotel and also fantastic to hear you found my team friendly and helpful I hope to see you back here soon and don't forget you get the best rates at Hilton.com Kind Regards Martin Robinson General Manager More 

Helmetta, New Jersey
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

So I'm still fuzzy about which side of the Tyne is Gateshead and which is Newcastle, but this hotel lays right on the water with a clear view of High Level Bridge...and the Swing Bridge... oh and the Tyne Bridge and, if you stretch a little, the Gateshead Millennium Bridge. The hotel itself served its purpose. The staff was friendly,... More 

Helpful?
Thank David G
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had brunch there for my friends birthday it was lovely. We really enjoyed it. Very fancy inside. The adults meal is very filling I loved going there. I would definitely go back there again as the service was excellent and the cutlery was laid out beautifully on the table and so was the food on the plates😃

Helpful?
Thank lolapark
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear lolapark , I hope you are well , I am pleased to hear you enjoyed your Brunch for your friends Birthday and the service you received I hope to see you here again soon Kind Regards Martin Robinson General Manager More 

London, United Kingdom
Level Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Room 459. Great view of Tyne Bridge and the City. The Executive club was well presented and the staff in there were all extremely friendly and accommodating although I thought the food on offer during the evening was a bit bland and take away ish !!!! The Breakfast was excellent. The Hotel staff from checking in and Bar were first... More 

Helpful?
Thank jonbecker
Newcastle upon Tyne
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the suite at the top of this hotel for a special occasion. We have stayed in Hilton hotels before so know that there is always a great level of service, and despite the pretty hefty price tag, the view over the Tyne sold this to us fairly easily. The first thing that struck us on arrival was... More 

Helpful?
Thank Petoh1
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Petoh1 Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead whilst celebrating your special occasion. I was pleased to hear that you enjoyed your time at the hotel and will certainly share your review with my entire team. I do hope to... More 

Basingstoke, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Easy access to very good restaurants great location, great views...... Very much satisfied by my stay in the hotel, great place to walk around, Very helpful staff, very good spa, spool I recommend others to stay here

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Pavan R
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Pavan R Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too... More 

Manchester, United Kingdom
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Two graduations in two cities in two days came upon us when both our girls graduated this July. For the second, the Duncurins journeyed from Birmingham to the Hilton Newcastle Gateshead. This is an ideally situated and beautifully located prestige hotel that would be hard to miss on entering this friendly city as it overlooks the Tyne, has magnificent views... More 

Helpful?
Thank Duncurin
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: European, British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $97 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Hotwire, Booking.com, Agoda, Travelocity, HotelTravel.com, Priceline and Orbitz so you can book your Hilton Newcastle Gateshead reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hotel Style:
#3 Luxury Hotel in Gateshead
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
#7 Family Hotel in Gateshead
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