We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Newcastle Gateshead Marriott Hotel MetroCentre

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Newcastle Gateshead Marriott Hotel MetroCentre
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

831 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 817: English reviews
Start your review of Newcastle Gateshead Marriott Hotel MetroCentre
 Click to rate
Northumberland, United Kingdom
Reviewed 2 days ago NEW

Will often meet clients here in the bar area for coffee, perhaps over lunch. Atmosphere is relaxed, seating is comfortable, service is excellent, coffee is first class! Just off the A1 with on site parking.

 Report
Helpful?
Thank Tony H
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked for 7pm, we didn't have a starter but it took one hour before main course arrived. For two courses it took two hours. Plates were cold therefore food was cold. My husband had the grilled pork t-bone with eight chips and a little bit of rocket salad, nothing else! The whole thing was dry. I had papperdelle with mushrooms,...

 Report
Helpful?
Thank elaine s
AjithKuriakose, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Elaine S, Thank you for choosing to dine with us at the hotel, please accept my sincere apologies for not being able to meet your expectations. May I kindly request that you contact Walter Simoes, my Food & Beverage manager at the hotel, at your convenience. Walter and the culinary team will ensure they restore your faith in the...

Reviewed 5 days ago NEWvia mobile

All in all we had a good night and a very good, in fact exceptional breakfast. I'm giving a 4 and not a 5 for the fact we found the glasses in the bathroom were dirty and I didn't like the restrictions for taking my 12 year old to the pool. She was upset we couldn't all go for a...

 Report
Helpful?
Thank Bell94
Carlisle, United Kingdom
Reviewed 6 days ago NEW

Very nice hotel, nice comfy rooms with plenty of room to move about. Breakfast was very good everything was nice and freshly cooked. All the staff were very helpful and friendly. Overall a very good place to stay.

 Report
Helpful?
Thank and40eh
Peterborough, United Kingdom
Reviewed 6 days ago NEW

As gold Marriott members we were upgraded but the room didn't contain robes or slippers which is the norm in other Marriott hotels that we have visited. The reception staff were pleasant but not that knowledgeable about local walks - they were all very young and so we couldn't really expect them to know much about walking routes maybe. Bar...

 Report
Helpful?
Thank Karen C
Reviewed 1 week ago via mobile

I was at a charity event here and I'd just like the management know how helpful and considerate the staff where on the night, but In particular Arron and Abbie who where working on the bar. Who throughout the evening were very helpful and nothing was too much trouble. They helped make the event even more enjoyable.

 Report
Helpful?
Thank WhickhamWill
Newtownabbey, United Kingdom
Reviewed 1 week ago

We returned to Marriott hotel after a few years and found it still as good as before with comfortable rooms,friendly staff,and a great breakfast which sets you up for the day. It's close proximity to the Metrocentre for shopping or eating. It is also easy to get a bus to Newcastle as the bus stop is just 3 mins walk...

 Report
Helpful?
Thank gilmorha
Radlett, United Kingdom
Reviewed 1 week ago

We visited the Marriott for a dancing competition, we missed the negotiated reduced rate so ended up paying a lot of money for the rooms for the weekend. the Hotel was very busy because of the event. We eat in the restaurant both nights. Nothing to write home about. Restaurant not up to normal Marriott standards. Not really enough choice....

 Report
Helpful?
Thank Maria0663
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Maria0663 Thank you for your time reviewing your recent experience at the hotel; your feedback has been shared with the appropriate hotel teams to ensure timely action. As we pride ourselves on the quality of the food we serve, I am very sorry we did not meet your expectations on this occasion. We look forward to welcoming you back...

Reviewed 1 week ago

We travel to Newcastle on a regular basis and always stay at the Marriott. It is a pleasure from booking in to leaving, the staff are very professional and friendly. Ideally located for accessing Newcastle as well as the Metro Centre.

 Report
Helpful?
Thank Calgary425
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Calgary425 Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you always chose our hotel on your visits to Newcastle and we are always happy to welcome you each time. Warm regards Laura Mather

Ely, United Kingdom
Reviewed 1 week ago via mobile

I thought this hotel was actually very good and extremely good value for money. I stayed on a bed with breakfast rate and I do have a Marriott rewards card. My room was really comfortable and a lovely big bed, good size bath, big tv. Warm and comfortable. Breakfast was exceptional with loads of choices. Staff were excellent. Would strongly...

 Report
Helpful?
Thank peterwF997EF
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear peterwF997EF Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you enjoyed your stay and would recommend our hotel to others coming to the area, we do hope to welcome you back again soon. Warm regards Laura Mather

Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (101)
Viewed
Dining (6)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (30)
Viewed
Bathroom (7)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Room/Suite (53)
Viewed
Dining (2)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (12)
Viewed
Bathroom (6)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gateshead
2.9 mi away
Hilton Newcastle Gateshead
2.5 mi away
Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle - Stephen...
#9 of 84 in Newcastle upon Tyne
782 reviews
3.4 mi away
Jurys Inn Newcastle Gateshead Quays
Show Prices
Show Prices
Show Prices
6.1 mi away
Newcastle Marriott Hotel Gosforth Park
Newcastle Marriott Hotel Gosfort...
#29 of 84 in Newcastle upon Tyne
916 reviews
3.2 mi away
Malmaison Newcastle
Malmaison Newcastle
#16 of 84 in Newcastle upon Tyne
2,090 reviews
3.3 mi away
Park Farm Hotel
Park Farm Hotel
#1 of 20 in Gateshead
253 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 

Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: Metrocentre, Gateshead NE11 9XF, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $86 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Marriott so you can book your Newcastle Gateshead Marriott Hotel MetroCentre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead
Hotel Style:
#2 Family Hotel in Gateshead
#2 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Newcastle Gateshead Marriott Hotel MetroCentre staff and other travelers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Newcastle Gateshead Marriott Hotel MetroCentre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was First floor and very quiet throughout our stay.”
 of 5 bubbles gilmorha, 1 week ago | Read review
“Shop around for B&B deals - there are a few prices quoted which are different depending on the site you hit.”
 of 5 bubbles KeenToSharetravel, 2 weeks ago | Read review
“try themed rooms”
 of 5 bubbles PMAR8763, Jan 7, 2017 | Read review
“get interconnecting if with family?company”
 of 5 bubbles loganbet, Dec 13, 2016 | Read review
“All rooms are spacious and very modern”
 of 5 bubbles 170maureenp, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question