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Newcastle Gateshead Marriott Hotel MetroCentre

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Newcastle Gateshead Marriott Hotel MetroCentre
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738 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Doncaster, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked this hotel of the internet and could not have asked for more. The staff are a credit to the establishment. The receptionist noticed that I was disabled and ensured that the room was the most appropriate available. They were very helpful and knowledgeable and even offered us a voucher for 25% off the entrance to Beamish when she heard... More 

Helpful?
Thank Mike Q
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here with my husband and little girl. The staff in the grill bar were fantastic. We had a lot of room service all of which was absolutely fantastic portions were great. The swimming pool area was perfect and my little one absolutely loved every minute and didn't want to leave. We will be returning there very soon!

Helpful?
Thank Ann A
Management response:

Dear Ann A Thank you for taking the time to review your stay here with us. It is great to hear such good feedback regarding our staff and we will look forward to welcoming you back soon! Warm Regards Laura More 

Morpeth, United Kingdom
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel for easy access around the north east. It's a nice hotel but could really do with an update. I always get disappointed when hotels charge £100 + per night but don't re-invest in the rooms. Furniture and decor and bathrooms were dated however it was very spacious. That said I was really pleased with the leisure... More 

Helpful?
Thank JoThackray
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Jo, Thank you for reviewing your recent experience at the Marriott MetroCentre hotel. Thank you for your feedback regarding the furniture and decor, these have been cascaded to the relevant teams. I am delighted you found the hotel rooms spacious and was pleased with the leisure facilities. Kind regards Ajith Kuriakose More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Amiss of me to take so long to complete this review. Spent a couple of nights here with my sons at the beginning of August. Have visited before but must have been 15years since we were last here. Have to say the realisation far exceeded my memory of the quality of the hotel & especially the friendliness of the staff.... More 

Helpful?
Thank Shaun T
Management response:

Dear Shaun T Thank you for taking the time to review your stay here with us. It is great to hear you decided to choose our hotel again on your visit and it is always a pleasure to hear that the staff provided the best service to your during your stay. We look forward to welcoming you back on your... More 

Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For over around a year, I spent one day per week in this hotel on business. The thing that impressed me most was the professionalism and friendliness of the staff; its great to be greeted by name when you arrive. The hotel is right next door to the Gateshead Metro Centre so there are lots of dining options within walking... More 

Helpful?
Thank Richard M
Management response:

Dear Richard M Thank you for taking the time to review your stay here with us. It is always a pleasure to welcome you back and it is great to hear positive feedback about our staff and I will be passing your comments onto each department. Thank you again for your valuable feedback. We look forward to welcoming back to... More 

Thirsk, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was very quick and informative. Room was a family room with twin queen beds, usual marriott fixture and fittings' very clean like the rest of the hotel. We had an hour in the pool which was good but quite shallow, but was good for our young children who are 6 and 3. The hotel is in an excellent... More 

Helpful?
Thank kevdunn2011
Management response:

Dear kevdunn2011 Thank you for taking the time to review your stay here with us. It is great to hear you enjoyed your stay here with us. With regards to the adjoining door in your room please rest assured that it is safe and private and the guest in the other room is unable to access your room without permission.... More 

North Ayrshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was easy to find and minutes from motorway with ample parking. Staff at reception were extremely welcoming and helpful. Lots of choice at breakfast time and though busy on our second morning it was still first class. Room was spotless and beds comfortable. We used the gym, swimming pool, sauna and steam room both days and all were fab.... More 

Helpful?
Thank Paulene M
Management response:

Dear Paulene M Thank you for taking the time to review your stay here with us. It is great to hear you enjoyed your stay here with us. We pride ourselves on delivering a memorable hotel experience during your travels so it is always a pleasure to hear that the staff were friendly and accommodating throughout your stay and the... More 

Newtownards, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went for the weekend to Newcastle with 2 friends and had booked this months ago. Disappointed to find if we had waited to the last minute we would have got it cheaper. Location was ideal if you were happy to walk around the metro centre , taxis into the centre of Newcastle cost between 10-15 pounds. Had we known thus... More 

Helpful?
Thank pamelagF8232QX
Management response:

Dear pamelagF8232QX Thank you for taking the time to review your stay here with us. It is great to hear you found the staff friendly and accommodating and the rooms comfortable. I will be passing your feedback onto the whole team. Warm regards, Laura More 

Carvoeiro, Portugal
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spoke to Kate to arrange the booking and on arrival it was " Hello Mr. C - had a tiring journey? Your room is ready and we can sort the details later" rather than just "passport please", which set the tone for my stay. and The room was large and well fitted out (although the easy chair was looking... More 

Helpful?
Thank Roy4eyes
Chelsea W, Operations Graduate at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Roy, Thank you for taking the time to review your recent stay here with us. It is always great to receive such positive feedback. Our staff are a great asset to the hotel, the few you have mentioned will be recognised for their service. Thank you again for your feedback and we look forward to welcoming you back to... More 

Barrow-in-Furness, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed in this hotel in 2012 for over a year it was nice to be back.....staff are fantastic and check in was a pleasure. Was on the 5th floor and rooms still the same however the bathroom had been refurbished. Great bed plus it was really quiet. Breakfast was a little bit of a led down as the toaster... More 

Helpful?
Thank billybaird
Management response:

Dear billybaird, Thank you for taking the time to review your stay here with us. It is always great to receive such positive feedback. I am delighted you found the staff friendly and accommodating. Please accept my apologies regarding the breakfast during your stay and I have passed this along to the restaurant. We look forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 

Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: Metrocentre, Gateshead NE11 9XF, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $99 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead
Hotel Style:
#2 Family Hotel in Gateshead
#2 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
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