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Newcastle Gateshead Marriott Hotel MetroCentre

Traveler (153)
Room & Suite (63)
Dining (14)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, Newcastle Gateshead Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle, United Kingdom. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests.
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Property amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Europe is on sale
Hotel deals
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
69Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
1,073Reviews
190Photos
22Q+A
100Room tips
Traveler rating
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  • 114
  • 26
  • 28
Time of year
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  • English
Popular mentions
Following attempting to pay by card at check in and being accused of money laundering despite giving copy of email confirmation with my Marriott Rewards details. It seems both the hotel and rewards staff are avoiding their complaints procedure by fobbing me of with promises
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We have stayed here many times over the last seven or eight years as we have close family nearby. We have just stayed for two weeks over the Christmas and New Year period. First of all, I must say that the staff are as exemplary as ever, but we did have a few concerns.
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after deciding on a last minuite weekend away we booked the Marriott hotel at the metro centre, Gateshead. This was our second stay in 12 months and I have to say what a fantastic hotel. We stopped in a double queen bed room with our 2 children which was very well Equiped
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Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentre
Responded 2 weeks ago
Dear Sjf19, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. I am so pleased to hear you had a lovely weekend and that the rooms had everything you needed and the staff were friendly. I will certainly pass on your comments to the relevant departments. We look forward to welcoming you back again soon. Kind Regards Laura Mather
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This was the third time we've been here on NYE The rooms haven't changed over the last 2 years , they're fine . We did find the room quite hot and stuffy at times , air con didn't make much difference. The food at dinner was much nicer than the last twice . The dance floor is
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Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentre
Responded 2 weeks ago
Dear Pixie056, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your feedback, I will certainly pass on your comments to the relevant departments. We look forward to welcoming you back again soon. Kind Regards Laura Mather
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The bin by the entrance we used (the rear) was overflowing with McDonalds rubbish which set alarm bells ringing. Then we got to the room to find it had not been hoovered and other people’s hair everywhere. Staff were very good to be fair - after showing us another room (which
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Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentre
Responded 2 weeks ago
Dear 0brand0, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your feedback, I am so glad to hear you had a lovely weekend and that the rooms had everything you needed and the staff were friendly. I will certainly pass on your comments to the relevant departments. We look forward to welcoming you back again soon. Kind Regards Laura Mather
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Photo provided by managementNewcastle Gateshead Marriott Hotel MetroCentre
Guest room
Photo provided by managementNewcastle Gateshead Marriott Hotel MetroCentre
Guest room
Photo provided by managementNewcastle Gateshead Marriott Hotel MetroCentre
Guest room
Photo provided by managementNewcastle Gateshead Marriott Hotel MetroCentre
Guest room
Photo provided by managementNewcastle Gateshead Marriott Hotel MetroCentre
Meeting room
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12345613
Hi Reception will give you a member number, they will only ask for your name and email address and guide you through it from there. The rewards are free WiFi and each time you stay you earn points and receive offers. You can use the points for free nights, flights, vip access etc. Hope this helps.
2 votes
Train link from metro centre straight into Newcastle central
0 votes
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Are bar prices good
They were reasonable compared to what’s nearby yes
1 vote
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12345
"We stayed on Floor 3, excellant sized room, great bathroom"
"Make sure the television works if you are thinking of catching up with anything"
"Ask for a quiet room"
"Also as a gym"
"we stayed in room 103"
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12345620
PRICE RANGE
$79 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
newcastle marriott metrocentremarriott newcastle upon tynemarriott gateshead
LOCATION
United KingdomEnglandGateshead
NUMBER OF ROOMS
150
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