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Newcastle Gateshead Marriott Hotel MetroCentre

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Newcastle Gateshead Marriott Hotel MetroCentre
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753 Reviews from our TripAdvisor Community

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Showing 740: English reviews
LA
Level Contributor
163 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Reserved via Marriott and had previous experience at this hotel. Check in was efficient. Bar service was prompt and friendly. Room was clean and sufficiently equipped. Bed comfort was to my taste. Had to leave early so did not try breakfast. Overall I would stay there again and was reasonable value.

Helpful?
Thank private1_90732
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I've just returned from a 3 day stay here which was so lovely. I arrived to plenty of parking and as soon as I got in I was offered help with my bags, the friendly desk staff booked me in quickly. I initially couldn't get in my room as he card wouldn't work but rang them as someone was up... More 

Helpful?
Thank Claireonjollies
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

we stayed one night on the way to Nottingham. Staff were very friendly and accommodating and made us aware of offers. Pool was a great place to unwind. Food in restaurant was nice. Rooms very clean, large and comfy.

Helpful?
Thank Joyce B
Management response:

Dear Joyce Thank you for reviewing your recent stay here with us at the Metrocentre Marriott Hotel. It is always great to hear good things about our staff and I am delighted to hear you were able to make the most of your stay here with us. We look you again on your next visit to Newcastle. Kind Regards Laura... More 

Lincoln, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed for one night, in a deluxe room with two double beds (handy as she is eight months pregnant!). I had emailed to ask for an upgrade if possible, as this was our last mother/daughter trip before her daughter arrived, but I received a rather curt response from Marriott telling me as we'd booked through a... More 

Helpful?
Thank 190666
Management response:

Dear 190666 Thank you for taking the time to post a review following you recent stay at our hotel. I was naturally very concerned to hear about your disappointment; please rest assured it is completely out of character for the hotel and your feedback has been forwarded to all relevant departments to ensure there is no recurrence of the issues... More 

Bicester, United Kingdom
Level Contributor
124 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before The Great North Run - staff were very helpful in organising taxi to the start line, booking us a late check-out on the morning of the race and letting us take a shower when we arrived back after our check-out time due to problems with the buses. We also had dinner in the... More 

Helpful?
Thank Claire O
Management response:

Dear Claire O Thank you for reviewing your recent stay here with us at the Metrocentre Marriott Hotel. It is great to hear you enjoyed your stay here with us and that we were able to help you during the Great North Run. We strive to offer our guests the best service and we look you again on your next... More 

Warrington, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights, staff were great, couldn't do enough to help guide me round the city, the concierge even drew me a map, so attentive! Food was lovely and super accommodating! Gym and fitness centre was impressive for a hotel, up to date equipment and pool is beautiful! Rooms are spacious and cleaned every day with fresh laundry!... More 

Helpful?
Thank Laurah1109
Management response:

Dear Laurah1109 Thank you for reviewing your recent stay here with us at the Metrocentre Marriott Hotel. It is great to hear that you enjoyed your stay and I will be delighted to pass your comments onto our concierge Tom for his service. We look forward to welcoming your back again. Kind Regards Laura More 

aberdeen
Level Contributor
90 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent quality.We were surprised the room we were allocated was a regular room as it felt much better. super location for metro centre. Staff were all friendly. the hotel and rooms were very clean and well maintained Really enjoyed our stay

Helpful?
Thank fourstaronly
Management response:

Dear fourstaronly Thank you for reviewing your recent stay here with us at the Metrocentre Marriott Hotel. I am happy to hear you enjoyed your stay and the rooms were to your liking. We look forward to welcoming you again on your next visit to Newcastle. Kind Regards Laura More 

Gateshead, United Kingdom
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I remember when this hotel opened. It was spectacular. The company I worked for had a Christmas party there and it was glorious. I even remember standing at the lobby and thinking what an amazing place. 25+ years on and it's still nice inside, but the outside needs a make over. Rusty barriers, potholed roads (big potholes!) and rubbish in... More 

Helpful?
Thank pumbavu
Metrocentre, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Guest, Thank you for reviewing your recent visit on the Trip Advisor site. Its amazing you remembered the hotel opening and the great Christmas party you had. I am sorry you did not have a great first impression, on this occasion. Please rest assured that we will cascade your comments to the relevant department, so that necessary action can... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Enjoyed stay but have noticed less in hotel room also dinning room is looking a bit shabby especially chairs BREAKFAST Was Very Good It CATERED For GLUTON free which I enjoyed it was nice to see without asking

Helpful?
Thank Marie H
Management response:

Dear Marie Thank you for taking the time to review your stay here with us. I am pleased to hear we were able to offer the Gluten free options you needed and that you enjoyed your stay here with us. I have passed on all your comments to the relevant departments and we hope to welcome you back again soon.... More 

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Was a lovely hotel overall. I was very happy with the size of the double bed I had, which meant even when I starfished I still couldn't touch the sides (very big bonus from me). There were good transport links to the City Centre and the staff were always happy to help you find your way - and with any... More 

Helpful?
Thank eviecotton
Management response:

Dear eviecotton Thank you for reviewing your recent stay here with us at the Metrocentre Marriott Hotel. It is great to hear that you were happy with your stay and we hope to see you again in the future. We appreciate the feedback regarding the room and this will be passed onto the housekeeping team. Kind Regards Laura More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 

Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: Metrocentre, Gateshead NE11 9XF, England
Location: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead
Hotel Style:
#2 Luxury Hotel in Gateshead
#2 Family Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
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