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All reviewskings roomfour posterlots of historyhistorical hotelhigh streetking johnthird floorold coaching innposter bedone way systemrichard iiino liftwould highly recommend this hotelsteeped in historythis lovely hotelmobility problemsboxing day
When booking, or before arriving (so you have time to cancel) ask one question...."is there a wedding"?This hotel can't cope with weddings and paying guests at the same time. Some staff tried, and credit to them, but overall we felt let down. A big shame...More
We stayed over for a family funeral and were caught up in the very bad weather during the first few days in March. The manager (Jane) and her team could not have been more helpful, arranging special meals for one of our party with eating...More
Thank Peter B
Response from Jane G, General Manager at Best Western Angel & Royal HotelResponded 2 weeks ago
Dear Peter, Thank you for taking the time to leave such a lovely review on such a sad & difficult stay for you & your family, it is much appreciated.
Hopefully we will see you again soon, hopefully on a more joyous occasion
Stayed for a few nights and the stay was average
Breakfast is slow coffee warm in the pot and when asking for bacon with my eggs got one rasher my colleague got half a field mushroom!
It's an old hotel and the staff were nice...More
Thank Michael M
Response from Jane G, General Manager at Best Western Angel & Royal HotelResponded 3 weeks ago
Dear Michael, We are sorry to hear that there was a few issues with breakfast. We will use your valued feedback to make improvements on the quality of breakfast & hope you will have the opportunity to stay again to see the improvements for yourself....More
We went to this lovely hotel for Christmas Sunday lunch with 4 of our friends. The service was excellent, food fantastic and very reasonably priced. It was just a shame that more people were not taking advantage of this little gem of a place. We...More
Thank Judith G
Response from Jane G, General Manager at Best Western Angel & Royal HotelResponded 4 weeks ago
Dear Judith, Thank you for your lovely comments on your Christmas Sunday lunch with us, as you say it’s a shame that more didn't come & enjoy ,especially as we had a record breaking December on all our other festive luches,dinners & party nights. Hopefully...More
We went for a funeral and the Angel was recommended and it more than lived up to the recommendation. Historic building in the center of Grantham. The food was delicious and the team (especially the manager) could not do enough or us. Our overseas vistors...More
Response from Jane G, General Manager at Best Western Angel & Royal HotelResponded February 9, 2018
Dear peterlrob, We are delighted that you & your overseas visitors enjoyed staying with us so much & hope you will be able to return in happier circumstances