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Comfort Hotel Great Yarmouth

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14 Albert Square, Great Yarmouth NR30 3JH England
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Traveler (176)
Room & Suite (44)
Dining (9)

About

#17 of 22 hotels in Great Yarmouth
Location
Cleanliness
Service
Value
YOUR NUMBER 1 CHOICE FOR BUSINESS & LEISURE IN GREAT YARMOUTH!Ideally located just a minute's walk from Great Yarmouth's Golden Mile, the 3 star Comfort Hotel Great Yarmouth is a superb base for a leisure break by the sea with plenty to see & do in the surrounding area including the Norfolk Broads.For the business visitor to Great Yarmouth, we are within easy reach of all business centres, Gapton Hall, South Denes & the Euro Centre as well as being just a 2 mile drive from North Denes heliport.Hotel facilities include 'Below Decks' Restaurant, offering great food in a contemporary atmosphere at competitive prices. Our well stocked 'Lookout Bar' and lounge offers bar meals & light bites at great prices & FREE WI-FI. Our 100 capacity Garden Suite offers a civil ceremony license, air conditioning, natural lighting over looking the enclosed hotel gardens (perfect for relaxing in the seaside sunshine!). We also offer Free on-site & on road parking with no restrictions and FREE WI-FI throughout.The hotel boasts a variety of 50 tastefully decorated en-suite bedrooms including Family rooms all with tea/coffee making facilities, cable television, telephone, radio/alarm, hair-dryer & Free Wi-Fi internet access.PLEASE NOTE: The hotel does not have a lift.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Banquet room
Baggage storage
Non-smoking hotel
24-hour front desk
Street parking
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Laundry service
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Room features
Desk
Room service
Seating area
Telephone
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Russian, Latvian, Portuguese
565Reviews7Q+A100Room tips
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Ben C wrote a review Oct 20
1 contribution
Stayed here at the start of the month which was supposed to be four nights however we only managed three due to a horrendous stay. The first night people in the hotel where shouting and being noisy in the corridor until 1 in the morning there is a night porter however hes about as much use as a chocolate tea pot. This then happened every night so the third night we said we wouldn't be stopping the full four nights. The manager said if we checked out they would refund the last night which we thought was fair enough. However once we checked out I received an email from booking.com saying the manager never agreed to a refund and I would be getting nothing so basically the staff just tell you what you want to hear....
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Date of stay: October 2020Trip type: Traveled as a couple
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Samuel Boulby wrote a review Oct 13
3 contributions
Myself and my family recently stopped here for 5 nights due to our original holiday to Majorca being cancelled. We've stopped in GY 14 or 15 times and loved it everytime and this year wasn't an exception. We had 2 family rooms which were basic but very clean, tidy and well stocked up with tea, coffee, sugar and other amenities. One of the rooms in particular had a fabulous view of the Great Yarmouth strip and sea. Our rooms were cleaned regularl upon requets and any problems we may have had was promptly sorted out by the amazing and attentive staff. Kelly and Josie on reception are two of the loveliest ladies you could wish to meet, making us all feel very welcome upon arrival and taking time out of their busy work day to have a chat with us and give their recommendation to local restaurants and bars. Josie and Kelly are definitely the two staff members that stick in my mind when I think of The Comfort Hotel and I'm positive I haven't seen the last of them yet. Their Manager should be very proud of these two ladies as they are this hotel's first impression upon arrival. Kelly one night was even working the reception, restaurant and bar and still remained professional with a smile upon her face. I cannot leave out the rest of the staff as they too were equally amazing. The Chef is excellent and cooked us two amazing evening meals and breakfasts and even had time to pop up to reception for a chat :) Lisa who was serving in the restaurant was a very kind and attentive member of staff and we enjoyed chatting with her a great deal. Last but not least is the Lisa's sister who's name I do not know and I apologise for that but what a credit you are to that hotel, always greeting us in a morning with a beautiful smile and ensuring our stay was up to standard and let's not forget you and your mums amazing skills at making the NHS dolls which we had to purchase. We salute you all and we will definitely be returning in the near future. Keep up the great work :):)
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Date of stay: October 2020Trip type: Traveled with family
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Eleanor S wrote a review Oct 6
9 contributions
+1
This is a review for the comfort hotel Great Yarmouth ! Absolute shambles ! Nothing but liars ! I checked in as I found myself in Great Yarmouth saying goodbye to my grandad as he had died earlier that day They knew this They were quick to take my money then give me my key Seemed really polite so I was happy That was then short lived ! I got into the room noticed the radiator was off and windows open It was a very windy day and also a raining The room was freezing so I shut the window and turned the radiator on An hour later I was still freezing so went to reception to ask if there was a problem or was it me The lady acted like it was a new problem and in her words needed to make some calls Another hour passes I go back but go out the front 1st for a vape and speak to 2 lots of guests about my cold room they stated that they had been there for 2 days and it’s been broken all the time they have been there ! And one couple said it took 6 hours for them to receive a heater they promised So I go back in to ask and mention what I was told for the lady not to deny it but says she will get a heater to me that heater never arrived I lay in bed crying and unable to sleep most of the night due to being so cold even with the quilt on Then comes the morning ! I decide to have a bath takes me ages to get up as I was so cold and could barely move ! I ran the bath and thought great the waters hot that’s something at least ! To then notice a dead flea floating in my bath water ! I got a pic immediately for proof and you could see it was a flea ! Then I noticed how green and dirty around the bath was and dirty tissue was stuffed behind the toilet too then there was the filthy sink I got pics of everything and sent a kind email to the manager after being told the manager wasn’t in till Monday for complaints and refunds I had a reply stating that the flea in the pic didn’t look like one and apparently they had pest control out straight away to check the room and found nothing (yet they couldn’t get a heater to me at all during my stay like they promised ) also said if I would have asked for a refund she would of issued an immediate refund (impossible if paid by card like I did ) and would of personally booked me a room at a different hotel ! Well that’s funny I got told manager wasn’t there till Monday so lie number 1! She failed to mention the other complaints I made Then had the cheek to offer me money off another stay there and free upgrade ! Like hell would I stay there again They knew why I was there and as much as I’m not entitled the customer care was shocking they couldn’t give a hoot at all! And because I refused her offer she said she said that she would no longer communicate with me ! So!! I took it online and opened a case got a response from someone else and she stated she would look into it then here come the lies again She said all they said and I had already told them what they told me and that they were lies but she sided with them anyway Then acted like she was doing me a favour by offering 6000 club points for a stay at one of their hotels around the world !! Errrm no all I want is a full refund for the awful experience I am still not over ! She then stated they are unable to do refunds currently due to Covid and that department being shut?? LIES! because when I stated that it was ok I would wait for a refund she had the cheek to say that she is not willing to offer me a refund and all I could have was points !! That is no way to treat a customer and a grieving one at that utter disgrace !
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Date of stay: September 2020Trip type: Traveled with family
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Craig R wrote a review Oct 6
1 contribution
Who ever was staying in room 100 on that date around 10pm to 4am let just say mason made this lady scream like she was at a take that concert Apart from the night entertainment from mason and co it was a good hotel
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from SKC Hotels, Other at Comfort Hotel Great Yarmouth
Responded 2 weeks ago
Hi. Thank you for your response. We hope you choose to stay with us again soon
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Josh wrote a review Sep 2020
2 contributions
This is a hotel I would recommend to everyone, hotel staff are brilliant and very happy and welcoming every morning they said morning, the bedroom was comfy and was brilliant, jocie and Kelly was the best staff members I’ve had, food was excellent and everything in walking distance! Loved this hotel and will definetly come back!!!!!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from SKC Hotels, Other at Comfort Hotel Great Yarmouth
Responded 2 weeks ago
Thank you for your response. We hope to se you again soon. I will pass your feedback on to Josie and Kelly.
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PRICE RANGE
$50 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn great yarmouth
LOCATION
United KingdomEnglandEast AngliaNorfolkGreat Yarmouth
NUMBER OF ROOMS
50
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Frequently Asked Questions about Comfort Hotel Great Yarmouth
Which popular attractions are close to Comfort Hotel Great Yarmouth?
Nearby attractions include Hippodrome Circus (0.2 miles), Time and Tide Museum (0.2 miles), and Historic Smokehouse - Great Yarmouth Potteries (0.2 miles).
What are some of the property amenities at Comfort Hotel Great Yarmouth?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Comfort Hotel Great Yarmouth?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Comfort Hotel Great Yarmouth?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Comfort Hotel Great Yarmouth?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Comfort Hotel Great Yarmouth?
Conveniently located restaurants include Pamela's Restaurant, Silver Darlings, and Merrivale Tea Rooms.
Is Comfort Hotel Great Yarmouth located near the city center?
Yes, it is 0.6 miles away from the center of Great Yarmouth.
Does Comfort Hotel Great Yarmouth offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Hotel Great Yarmouth?
The staff speaks multiple languages, including English, Russian, Portuguese, and Latvian.
Are there any historical sites close to Comfort Hotel Great Yarmouth?
Many travelers enjoy visiting Gariannonum Roman Fort (3.6 miles), Wellington Mews Arch (0.09 miles), and Greyfriars Cloisters (0.5 miles).
Is Comfort Hotel Great Yarmouth accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.