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Wool Merchant Hotel

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Wool Merchant Hotel
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252 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Needing somewhere economical to stay this hotel fits the bill. In a quiet part of Halifax but close to the centre with free parking and wi fi. Privately owned with comfy beds , in room facilities, coffee etc. Even throw in drinking water, biscuits, toiletries and 2 towels each. Very friendly welcome from Eilean, the receptionist which included a welcome... More 

Helpful?
Thank Jackie M
Liverpool, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed in this hotel on 5 occasions now and cannot find fault with anything about the place, Location = It is situated right near the town centre. Staff =more than happy to help with any requests you may have. Food = we only had Breakfast here but that was our choice as we were visiting family, We found... More 

Helpful?
Thank Kathryn and Rob B
Preston, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room - dodgy wiring, dodgy tiling, dangerous shower screen Breakfast - shambolic and not replenished Staff - friendly receptionist, miserable breakfast server, rude bullying and unapologetic management. AVOID ! AVOID ! AVOID !

Helpful?
Thank Robert P
babyshek, Manager at Wool Merchant Hotel, responded to this review

We have now reported to Trip Advisor about malicious nature of this review. We have also reported Booking.com about the incident. The guests kind comments, and courtesies shown to the staff was recored on CCTV and later provided as an evidence to the Police. The guests were given a warning from the police and evicted from the property. Good luck... More 

Travelers are raving about these Halifax hotels

Almeria, Spain
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for three nights and the staff are very friendly. The breakfast was good. The proximity to the town centre was good although uphill. It was a family visit so I was not sightseeing much. I was disappointed that I couldn't view the Piece Hall which is undergoing renovation. We did eat in the restaurant beneath... More 

Helpful?
1 Thank Sylvia050
Cooma, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are travellers from Australia and stumbled across this hotel on bookings.com, great value for money, clean, breakfast included and complimentary drinks. We liked it so much we stayed another night. Receptionist Elaine was a 'hoot', friendly, helpful and entertaining with her 'Yorkshire humour'. Would recommend this to other travellers.

Helpful?
1 Thank Libby O
Halifax, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel for 4 guests for last Friday & Saturday nights. They arrived after a 7.5 hour journey from Surrey and after checking in they were told that the bar is closed on Fridays. Breakfast on Saturdays finish at 9:00am and when staff were asked for more bread to mae toast at 8:45 they were very reluctant to oblige.... More 

Helpful?
1 Thank JasperHX
Ulverston, United Kingdom
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friends and I had the newly refurbished rooms and we were very pleased with the cleanliness and the helpfulness of the staff. Also the free glass of wine included in our 1 nights b & b. Good location and full English breakfast with cereal and toast. We would recommend this hotel to anyone looking for B & B -... More 

Helpful?
1 Thank gjkuk
Chorley
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

B and B? Yes, if you call a sml bowl of cereal, 2 slices of toast and 1 sml cup of tea a breakfast. Dodgy and dangerous shower door, floor tiling and electrics in room! Ignorant manager who bullies his staff and has no answers to questions asked regarding the lack of customer service, in particular breakfast!

Helpful?
1 Thank clarebearChorley
babyshek, Manager at Wool Merchant Hotel, responded to this review

We have now reported to Trip Advisor about malicious nature of this review. We have also reported Booking.com about the incident. The guests kind comments, and courtesies shown to the staff was recored on CCTV and later provided as an evidence to the Police. The guests were given a warning from the police and evicted from the property. Good luck... More 

Canterbury, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We travelled to Halifax on a Friday from Canterbury, the M1 was horrendous resulting in a 14 hr journey! Needless to say we were very late checking in! I called the hotel to advise them our arrival time would be around midnight and they were very friendly and understanding. On our arrival we were checked in very swiftly and given... More 

Helpful?
Thank kamber77
Barnoldswick, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here before, so booked again - lots of problems initially, but all sorted in the end. Make sure you get one of the newer rooms (room 19 is our favourite). Finally ... BIG thank you to Claudia lovely helpful girl who certainly didn't deserve the way the (so called) Manager spoke to her and had her in tears!!... More 

Helpful?
Thank Janet W
Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Wool Merchant Hotel

Address: 5 Mulcture Hall Road, Halifax HX1 1SP, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Halifax
Price Range: $51 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wool Merchant Hotel 3*
Number of rooms: 100
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Hotel Style:
#9 Business Hotel in Halifax
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