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Grand Hotel - Lerwick

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Traveler (29)
Dining (10)
Room & Suite (3)
Overview
  • Excellent11%
  • Very good18%
  • Average32%
  • Poor17%
  • Terrible22%
Travelers talk about
“sunday carvery”(2 reviews)
“old fashioned”(2 reviews)
“top quality”(2 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Meeting Rooms
3 Star accommodation
All hotel details
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Reviews (122)
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27
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All reviewssunday carveryold fashionedtop qualitythe main streettown centrebase
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1 - 5 of 115 reviews
Reviewed 6 days ago via mobile

Hotel maybe a bit worn and dated but staff really helpful and cheery, bed so comfortable slept really well and everything I need was on my room. Great central location and I have certainly not gone hungry while staying here.

Thank Ruth T
Reviewed 6 days ago

We were made very welcome in the restaurant. However, I am vegetarian, and found only one vegetarian dish on the menu - Lasagne, which is the default setting for restaurants who only have a passing interest in the customers who do not want meat. I...More

Thank Tricia H
Reviewed 2 weeks ago

My wife and I went in for a bar meal, something we used to do two or three evenings a month, However on this occassion, we were not greeted by staff who were talking in a corner. When they did speak to use they seemed...More

1  Thank KenLerwick
Reviewed 4 weeks ago via mobile

While in the Shetlands on a cruise we visited the city of Lerwick. After walking and touring we we getting hungry for lunch. We entered the hotel and even though we were slightly early for lunch service, we were greeted warmly and invited to to...More

Thank Mary Jane S
Reviewed August 9, 2018 via mobile

Heard staff talking about how the chef that was working was underqualified and could only make a meal in a microwave... it was true, food came out cold, overcooked and tasted as if it had been cooked from frozen. Tried food another day it was...More

2  Thank Graham_Turner
View more reviews
About
Description
Please note that major refurbishment work will start in May to improve the appearance of the Hotel and to make your stay more enjoyable. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Meeting Rooms
Non-Smoking Hotel
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
$79 - $115 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel - Lerwick Shetland Islands
Location
United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
23
Price range
$79 - $115 (Based on Average Rates for a Standard Room)
Also Known As
Grand Hotel - Lerwick Shetland Islands
Location
United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Photos
Traveler (29)
Dining (10)
Room & Suite (3)
Nearby
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Nearby RestaurantsSee all 60 restaurants in Mainland
Fort Cafe & Take Away
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Peerie Shop Cafe
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Da Steakhoose
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Nearby AttractionsSee all 73 attractions in Mainland
Shetland Museum and Archives
770 reviews
.35 miles away
Roundabout Shetland
14 reviews
.03 miles away
Lerwick Visit Scotland Information Centre
175 reviews
.07 miles away
Town Hall
69 reviews
.10 miles away
Questions & Answers
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Room Tips
"Avoid, Staff are useless and don't have a clue about customer service"
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"Reception on 1st floor - just go up the stairs and you are at reception or in the dining room & house bar"
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"Didn't have a room so cannot comment"
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"Ask for a room at the front of the hotel overlooking the harbour"
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