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Ramada by Wyndham Loughborough Hotel

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22 High Street, Loughborough LE11 2QL England
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Traveler (213)
Room & Suite (68)
Dining (11)

About

#12 of 12 hotels in Loughborough
Location
Cleanliness
Service
Value
A privately owned Georgian-style hotel with courtyard & fountain set in Loughborough town center. Offering easy access to the M1/M42 and also easily accesible from Loughborough mainline train station.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Ironing service
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Room features
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Greek, Italian and 2 more
384Reviews4Q+A61Room tips
Traveler rating
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Popular mentions
Andrew M wrote a review Jun 7
Easby, United Kingdom21 contributions6 helpful votes
+1
Unfortunately this hotel booking was made through work. Arrived late (had it been earlier I would have walked out and tried to get somewhere else) and the exterior gave an idea what the room was going to be like. The receptionist was as friendly as needed to be and explained that the bar and restaurant were still closed and there was no breakfast being served in the morning (this was a blessing if I’m honest as god knows what the food would have been like if the hotel was anything to go by. The reception and lift were untidy and could have done with a good clean. I was allocated room 19 on the second floor overlooking the High St and directly opposite a pizza takeaway. The room was basic but had not been cleaned properly. Layer of dust on all flat surfaces, peeling paint, and marks on the furniture, walls and carpet and an apparent blood stain on the duvet cover. The bed dipped in the middle and the pillows were flat as pancakes. The room was too warm to close the window so I had to endure the constant noise throughout the night. From traffic, people returning from night out and the pizza takeaway. The bathroom was large but the shower screen was missing from the bath but neatly propped up against the wall…….they couldn’t even be bothered to fix it. Overall pretty disgusting and considering Ramada are generally a trusted hotel chain this hotel needs to be closed down and a complete renovation undertaken
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Date of stay: May 2021Trip type: Traveled on business
Room Tip: Don’t stay here
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Disgruntled Customer wrote a review Feb 2021
2 contributions
I booked to stay in this 'hotel' for 4 nights, as I had a training event to attend in the local area, but I wish I hadn't have stepped through the doors. I was given a room on the first floor, which was filthy, had a single (lumpy) bed, stains on the toilet bowl and no hot water. It was 10pm by the time I realised there was no hot water, so I went to reception the next morning and was told "Oh yes...we always have problems with the hot water in that room, as it's at the end of the run". I told him I wanted to move rooms and he agreed. I then ended up on the top floor at the final room at the end, just next to the radiator that was leaking, with a small tub underneath it (good sign). This room was huge and had a big double bed, but on closer inspection in the evening, it looked like it had already been used. I found hair on the bed (both head and the other type) and grease stains on the sheets. The hotel's themed 'stains on the toilet bowl' were there, but at least this room had hot running water! I decided to check out the next morning, as the thought of staying 2 more nights in this place filled me with dread! Craig seemed a bit shocked that I was checking out early, but agreed to process a refund of the 2 unused nights, took my card details again and said farewell, without apologising for my awful stay. So, I was due a refund of the 2 nights back in December and with 3 days to go until March, I have NOT received the refund!!! This hotel does have the highest level of incompetence running through it, so at least that's one thing they can be proud of! Email sent to the 'Duty Manager' - Response: "It's being processed, but might take longer due to covid". Call to reception - "Email me the details over and I'll chase it for you" - No response. Email sent to the Duty Manager again - Response: "I've sent it to our accounts department and will reply when I receive any information back" - No response. Embarrassing customer service, which perfectly sums up how bad this place is. Tip for the future - Stop deciding to stay at a hotel based on the name and thoroughly read the reviews, as if people take 30 minutes out of their life to write something like this, then things must be bad. Finally - Had to complete a dispute form with my credit card company to try and get the money back, as the hotels useless accounts team have STILL not processed my refund! Maybe they haven't received the refund request and it is too difficult a task to process by the hotel staff?! Who knows...... Avoid like the plague!
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Date of stay: December 2020
Value
Location
Service
Trip type: Traveled on business
Room Tip: Chose a room outside on the street for more comfort and hope for some warm rain to bathe in
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Eduarda P wrote a review Oct 2020
2 contributions2 helpful votes
this is actually getting ridiculous. I was meant to have my 18th birthday party at Ramada in MARCH (on the 27th) but obviously because of the coronavirus it had to be cancelled so I contacted the manager Craig and I had a phone call with him where I gave him my card details. He told me in JUNE that my £500 refund would be in my bank account in under 2 weeks. It is now nearly NOVEMBER and no one has bothered to tell me anything about the progress of the refund, I’ve tried to ring so many times but nothing is getting sorted. All anyone tells me is “I’ll look into it now and give you a ring tomorrow” and then never hear anything again. I never expected this kind of service from such a nice hotel, I am so disappointed.
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Date of stay: March 2020Trip type: Traveled on business
2 Helpful votes
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Paul wrote a review Aug 2020
Manchester, United Kingdom18 contributions15 helpful votes
Travel a lot with work stay on lots of hotels all around the country. I have been here before and although the rooms have been a bit dated and tired we have had an ok stay . Loughborough town plenty going on best pub there the Organ Grinder right outside hotel car park best ale for miles, Turkish Resturaunt Taboush excellent service an good But! This trip was awful .. I get we’re in a strange situation with the Covid situation and I get some changes we’d to be made but I was staying away up until the end of March started back April and hotels can cater for it , but this place is behind the times . Room very dated ( must be an original from 1953 ) Telly didn’t work No coffee only decaf ? Room seriously needs an upgrade No breakfast option No evening meal option Room not cleaned during stay Can beer at the bar What we actually paying for had a lot better in other places Sorry Ramada your times up in Loughborough and for me and my colleagues
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Date of stay: August 2020Trip type: Traveled on business
2 Helpful votes
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Charles 1st wrote a review Jul 2020
Loughborough, United Kingdom73 contributions165 helpful votes
Room was old and worn and no hot water at night or in the morning. No food available in the evening. Zero welcome from Reception with no customer skills. Lots of undesiables hanging around the car park and entrance into the early morning. Definetely one to avoid if visiting Loughborough.
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Date of stay: July 2020Trip type: Traveled on business
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PRICE RANGE
$48 - $78 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada loughborough hotel, loughborough ramada
LOCATION
United KingdomEnglandLeicestershireLoughborough
NUMBER OF ROOMS
78
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Frequently Asked Questions about Ramada by Wyndham Loughborough Hotel
Which popular attractions are close to Ramada by Wyndham Loughborough Hotel?
Nearby attractions include Break Escape (0.10 miles), Hour Escape (0.1 miles), and Charnwood Museum (0.2 miles).
What are some of the property amenities at Ramada by Wyndham Loughborough Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ramada by Wyndham Loughborough Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ramada by Wyndham Loughborough Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Ramada by Wyndham Loughborough Hotel?
Conveniently located restaurants include Revolution Loughborough, Tarboush, and Eastern Spice.
Is Ramada by Wyndham Loughborough Hotel located near the city center?
Yes, it is 0.05 miles away from the center of Loughborough.
Does Ramada by Wyndham Loughborough Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ramada by Wyndham Loughborough Hotel?
The staff speaks multiple languages, including English, French, Italian, Greek, Romanian, and Slovak.
Are there any historical sites close to Ramada by Wyndham Loughborough Hotel?
Many travelers enjoy visiting Loughborough Carillon (0.2 miles) and The Old Rectory Museum (0.3 miles).
Is Ramada by Wyndham Loughborough Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.