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The Chase Hotel

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The Chase Hotel
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394 Reviews from our TripAdvisor Community

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Showing 394: English reviews
London, England, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We attended a wedding at this hotel in June and it was really nice. The breakfast was great! The room was a bit dated and tired but the beds were comfy and it was clean. Ask for a room that looks out on to the garden. The food at the wedding was very good and the location of the hotel... More 

Helpful?
1 Thank Susan H
Herefordshire
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

Many years ago I stayed in the Chase hotel which was so bad I vowed never to go back. I did go back for lunch but I wish I hadn't. Service was appalling and then the meal was incorrect with that stated on the menu. I guess my original opinion was correct.

Helpful?
Thank Squattyroo
Stratford-upon-Avon, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on a Friday night and had a great stay the staff are friendly and accommodating. We had a standard room and because it was a last minute booking we got a good deal but I think if I would have paid the full price I would have complained. It was room 26 (I think), it was small,... More 

Helpful?
1 Thank Paul J
Gloucester, United Kingdom
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Easily one of the nicest afternoon tea's I've had, bought through Groupon so not sure how much would cost normally but lovely venue and very friendly staff. We were lucky enough that the weather allowed us to sit outside as it was far nicer than inside.

Helpful?
1 Thank SarahLB0573
London
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night. It really needs a massive upgrade. The room I stayed in was £85. It was an incredibly small room with decor from the 80's, the mattress was so hard that I presumed it was some sort of secret punishment by the end of it, the noise from the party going on could have been taking... More 

Helpful?
Thank Londongirl050
Hereford, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went with a friend for afternoon tea using a Groupon voucher. The service was very good and the food was wonderful. Lovely location but a little background music would have improved the atmosphere. Could hear the whole conversation a budding bride was having regarding her wedding reception.

Helpful?
1 Thank Gill S
Birmingham, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall the stay was great. I can't say we were welcomed warmly initially but it was pleasant enough. We were shown to our executive room which I had chosen instead of the superior because the website bills it with a larger TV and Jacuzzi bath. The TV was tiny and although it was not a massive issue I felt the... More 

Helpful?
Thank Peacock5000
london
Level Contributor
506 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The grounds of the Hotel are beautiful. Wonderful entrance and staircase. Very good food in Harry's restaurant. We were a large group so they coped well. However, I reported to them the the telephone in my room did not work, but nothing was done about it. I had asked for an iron and board that arrived eventually. They need to... More 

Helpful?
Thank belbest
Tamworth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on a Sunday and Monday night for a friends wedding. Was charged £104 per night and generally left very dissapointed. The staff were pretty uninspiring throughout the wedding and left the bride and groom to fix a lot of niggly problems. There was no real management or direction around the wedding from the staff either. The room itself... More 

Helpful?
Thank Joe M
Swansea, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the Chase hotel for one night after a party celebration. I couldn't have stayed any longer because the beds were so hard there was no way of sleeping. I had asked for a mattress topper as I suffer with severe arthritis but this made no difference what so ever. The rooms were extremely small and the paper thin... More 

Helpful?
Thank Margaret W
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Chase Hotel in Ross-on-Wye is a Georgian Country house hotel set in 11 acres of parkland surrounded by stunning countryside. The hotel has been refurbished to reflect an up to date feel which blends sympathetically and seamlessly with the period charm and features of the building, enabling guests to relax and enjoy their stay in comfort. ... more   less 

Additional Information about The Chase Hotel

Address: Gloucester Road, Ross-on-Wye HR9 5LH, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range: $112 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chase Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Chase Hotel Ross On Wye
The Chase Hotel Ross-On-Wye, Herefordshire
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