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South Sands Hotel

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About
Location
Cleanliness
Service
Value
Opened in May 2010, this New England style, boutique hotel set in arguably the county's finest coastal location. 22 beautifully appointed bedrooms...offer the ideal place to escape from it all and relax and unwind. You can see the sea from most of them and almost touch it from the balconies in rooms 9 and 10. 5 opulent beach suites...ideal for families or for those looking for more space and independence.
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Property amenities
Room Service
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Free Parking
Wheelchair access
Bar/Lounge
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Location
Full view
Getting there
Exeter Airport39 mi
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Nearby attractions
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Reviews (996)
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989 results
Traveler rating
501
264
115
77
32
Traveler type
Time of year
LanguageEnglish
501
264
115
77
32
Show reviews that mention
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1 - 5 of 989 reviews
Reviewed 2 weeks ago via mobile

This is a beautiful hotel, right on South Sands Bay. It is spotlessly clean and the rooms are beautiful overlooking the sea. For walkers there is a choice of walks right from the hotel. The Hope Cove walk is a must, easier with walking poles...More

Date of stay: October 2018
Thank viv363
Response from Freya102, Front Office Manager at South Sands HotelResponded 1 week ago

Dear 'viv363' Thank you for writing a review, I am pleased you found South Sands clean and enjoyed our views. Great news you were able to enjoy walking on the South West Coast Path - yes Hope Cove is a favourite (6.2 miles, perfect 10K...More

Reviewed 4 weeks ago via mobile

We chose this hotel as it’s dog friendly and on the beach. Wow it was fabulous from check in to check out. Never known a hotel where all the staff we came across were so helpful and friendly, nothing was too much trouble. The room...More

Date of stay: November 2018
1  Thank floppsey
Response from Freya102, Front Office Manager at South Sands HotelResponded 3 weeks ago

Dear 'floppsey,' Thank you for taking the time to write a review. It is so pleasing to read that everything was spot on for you and also it really is nice to hear that every member of staff were welcoming. I will pass on your...More

Reviewed November 10, 2018

A wonderful hotel set on the south sands beach in Salcombe. Helped along by some lovely Spanish speaking staff, who could not have been more charming. A real little hideaway from madding parking crowds of Salcombe. The food was well elegant with a local themes.....More

Date of stay: October 2018
Thank edwardgounie
Response from Freya102, Front Office Manager at South Sands HotelResponded 3 weeks ago

Dear 'edwardgounie' Thank you for your comments - I am so pleased you enjoyed your experience here at South Sands. Lots of Spanish speakers here I must admit yes (not just the Spanish staff!) It's great to hear you enjoyed the views from all aspects...More

Reviewed November 8, 2018 via mobile

Thank you to the excellent South Sands Hotel for a superb evening, delicious food, friendly professional staff last night at the RNLI fund raiser. We all really enjoyed the meal and your lovely hotel.More

Date of stay: November 2018
Thank EnglandPorsche
Response from Freya102, Front Office Manager at South Sands HotelResponded 3 weeks ago

Dear 'EnglandPorsche,' Thank you for writing a review, I am so glad to hear you enjoyed the RNLI fund raiser here at South Sands - you will be pleased to hear we also enjoyed the evening! It was a pleasure to be a part of...More

Reviewed November 6, 2018

The Hotels position is fanatistic and its USP with great views from our room to the beach stayed for 2 days and enjoyed walking in the area - Food great and service generally good - though suprised how long tables in lounge were left uncleared...More

Date of stay: November 2018
Thank Peter C
Response from Freya102, Front Office Manager at South Sands HotelResponded 3 weeks ago

Dear 'Peter C' Thank you for writing a review - I'm glad you enjoy your stay + appreciated the views. We are very lucky yes! Thanks for note on the lounge clearing - I will keep an eye. Best Wishes, Freya

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Questions & Answers
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herbiedave
September 15, 2018|
AnswerShow all 5 answers
Response from KP73Totland | Reviewed this property |
Indeed there is! Comfy sofas and armchairs, it’s delightful. Lots of reading material too
1
Vote
John C
Having had the same utterly poor service from a place which grades itself as four star or above, god forbid, i am interested to understand what can be achieved by the hotel, or is it just a restaurant with some rooms?, for offering such appalling service.? I am of the thinking that the owner Stephen Ball and the GM Freya just do not have any idea of what 4* service is and they are hopelessly scratching around in vain hoping that the customers they have to visit have no idea either but just fat wallets. I really do think that both Stephen and Freya need to break through that glass ceiling of service and join the rest of us up here and try and learn for themselves what they really should be offering. Stephen you are an accountant, you are bothered about the figures and whether they look good not clearly about service, just imagine what your figures would look like if you did actually get people in to your hotel to run it properly. Freya should be no where near your hotel, she talks the talk but has no experience of what 4* really means and nor do any of your staff. What part of this Stephen do you not understand?
August 30, 2018|
AnswerShow all 3 answers
Response from HIBOXY | Reviewed this property |
Well John you have vented and I am sure it feels good. I would like to know more but I am not asking - just suggesting you take up your grievances directly with those named. Something clearly went wrong but you have not... More
2
Votes
A M
August 10, 2018|
AnswerShow all 2 answers
Response from Rumpleproofskin | Reviewed this property |
Hi, sadly no. Dogs are banned on South Beach in front of the hotel from May to Sept. It's a council thing. But dogs are allowed on North Beach over a hill about half a mile away regards
0
Votes
Room Tips
"Always choose a sea facing room. No point in going otherwise !!!"
edwardgounie
Nov 10, 2018
Read review
"you must get a sea view"
C3349GKpeterc
Nov 6, 2018
Read review
"Views over looking the sea are stunning."
Devondutch
Oct 7, 2018
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"Cabin room"
GOBinSA
Sep 28, 2018
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PRICE RANGE
$113 - $318 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSalcombe
NUMBER OF ROOMS
27
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