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Travelodge Ashford

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Travelodge Ashford
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253 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Bruges, Belgium
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

The room had no airco and was poorly ventilated. The blinds could better not have been there, in summer (when I was visiting the hotel) you wake at 5am by nature itself. Staff was friendly, but you needed to ask everything; ie the bar was open in the evenings, and you could eat dinner there too. I have to find... More 

Helpful?
Thank GuyVanroye
TravelodgeUK, Nicolas from the Social Media team at Travelodge Ashford, responded to this review

Thank you for reviewing our Ashford hotel. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will make the most of customer feedback such as yours to help improve the service we... More 

Stamford, Lincolnshire
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

In summary I would have said my score was good but could only score average and very good. It's neither and sits nicely in between as good Clean and tidy Staff were lovely and very polite Air conditioning downstairs was great but and this is why it's not very good, there is no air conditioning in the rooms. This is... More 

Helpful?
Thank Guy M
TravelodgeUK, Shannon from the Social Media Team at Travelodge Ashford, responded to this review

Thank you for providing feedback of our Travelodge Ashford hotel. We are sorry to hear that your stay was affected by the lack of airconditioning. We have taken measures to limit the nuisance caused by the heat and we would like to apologise if these were not sufficient to give you a good night’s sleep. We hope to have the... More 

Holywell, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this Travelodge as a stopover en-route to Eurotunnel and it was really quite good for this purpose. It is only about 15 minutes away from the terminal. The room we were allocated was clean and what we expected from this chain. Breakfast was available at the hotel at just £5.75 (I think) for continental and just under £8... More 

Helpful?
Thank Stuart Robin B
Christchurch, United Kingdom
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a stop before getting the Eurotunnel. The room was clean and fine but the outside needed a good sweep and we found the door to the block we were in was not secured and twice it was open and should have automatically closed to only be opened by a key card. The breakfast was good and the staff... More 

Helpful?
Thank deborah050
TravelodgeUK, Remy from the Social Media Team at Travelodge Ashford, responded to this review

We thank you for bringing your experience to our attention and we will be passing your comments onto our hotel team to ensure our door security is looked into further. We're pleased to hear you enjoyed our bar/cafe breakfast and you found our staff to be helpful during your time with us. We do hope to welcome you back soon. More 

Bristol, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

No problems with check in, nice and easy, but the lifts are quite tight considering the size of the Hotel and if you're coming back fro quite a long trip with family size luggage it can be a bit of a slog. Room was fine, a little stuffy maybe, but clean and inviting all the same. As said in a... More 

Helpful?
Thank Perama
St Helens, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very good location. Spacious room with comfortable bed and sofa bed. Our room had a pleasant feel when we went into it. Staff were pleasant and professional. However the bathroom would have benefited from refurbishment. The toilet and bath were both marked, the toilet especially. We did comment on this last year also. We think that they were both clean,... More 

Review collected in partnership with Travelodge

Helpful?
Thank LancashirePisces
North West England
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Used as a stopping off point for our journey to France and Belgium the room was clean and comfortable. Its not the Ritz but for the price you get a clean and comfortable room to relax and recharge in. The bar was good and location is only 20 minutes from the tunnel.

Review collected in partnership with Travelodge

Helpful?
Thank BlueSkorpion
milton keynes
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Mmmmm? This Travelodge is good compared with other Travel lodge places I have stayed at, and that is quite a lot, but not good for hotels in general. Front off office staff friendly and professional. Eating/lounge areas, better than most. Breakfast ok. My room was spacious, bed comfortable and had 2 comfortable chairs. Not those horrible white plastic ones you... More 

Helpful?
Thank ianrp52
TravelodgeUK, Adele from The Social Media Team at Travelodge Ashford, responded to this review

Thank you for taking the time to write a review with regards to our Ashford Travelodge Hotel. Feedback is really important to us and detailed comments like yours will help us in improving our services. We will ensure our hotel team receive a copy of your review and may we thank you for sharing your experience and we hope you... More 

Cwmbran, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Always stay here before travelling into france, really nice hotel with good prices and good food, staff really helpful and friendly as always, rooms clean and tidy with comfy beds, what more could you ask for

Review collected in partnership with Travelodge

Helpful?
Thank andrews792016
Home
1 review
2 of 5 stars Reviewed 2 weeks ago

Way too hot in room, food at dinner was rubbish. Staff on reception were lovely but the whole place (apart from beds) were filthy. No sign of being hoovered in weeks anywhere and restaurant loo was dire.

Review collected in partnership with Travelodge

Helpful?
Thank 407me
TravelodgeUK, Niki from the Social Media Team at Travelodge Ashford, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. If you wish to contact us directly to give us more feedback, please be aware that you can always contact our Customer Services team.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Ashford

Address: Eureka Leisure Park | Rutherford Road, Ashford TN25 4BN, England
Location: United Kingdom > England > Kent > Ashford
Price Range: $66 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Ashford 2*
Number of rooms: 111
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Also Known As:
Travelodge Ashford Hotel Ashford
Ashford Travel Lodge
Ashford Travelodge
Travel Lodge Ashford
Travelodge Ashford Kent
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