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Mercure Banbury Whately Hall Hotel

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Mercure Banbury Whately Hall Hotel
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829 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

Stayed two nights for business, the hotel is lovely and very cozy. The staff was very friendly and helpful. My room was spacious, clean and full of amenities. Bed was enormous and very comfy. I would stay again and I will recommend this hotel to all my friends.

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Helpful?
Thank Grzegorz S
bedfordshire
Reviewed 1 week ago

After other reviews wasn't sure what to expect on our valentines package ! Excellent value for money, dinner was nice selection , a little over cooked but still enjoyed it all! Staff at reception were friendly , during dinner were very nice & 2 ladies at breakfast were both lovely!... the room wasn't very clean but okay & bathroom was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank met9013
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you for staying with us here at Mercure Banbury. I am of course sorry to read your comments about dinner being a little overdone but glad you still enjoyed it and found all of the team to be so friendly. I will of course address the issue of room cleanliness with our housekeeping team and its not...

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

On arrival at the hotel you have to drive through a very tight access to get to the car park. Then its a bit of a hike to reception. When I checked in I was offered a reduced cost upgrade so I decided to treat myself. The room consisted of a lounge area and bedroom, both with flat screens, and...

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Helpful?
1Thank Kattay123
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Kattay123, Thank you for taking time to post your comments following your recent stay with us. Whist I am very pleased to read your kind words about the friendly team we have here , I am, of course, really disappointed to see how we failed in terms of cleanliness and service in some areas. I will of course address...

swansea
Reviewed 2 weeks ago via mobile

Stayed one night for business, the hotel is lovely and has loads of character. The staff are very friendly and the food is lovely. My room was spacious and clean and my bed was large and very comfy, would stay again.

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Helpful?
Thank alexkian24407
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear alexkian24407, Thankyou ever so much for your 5 out of 5 review following your stay with us. I am glad to read your kind words especially regarding the team, I will be sure to pass on your kind words to them all and I do hope that we will have the pleasure of being able to welcome you back...

Leicester, United Kingdom
Reviewed 3 weeks ago

Stopped for one night Room was lovely and bed very comfortable. We had breakfast which was one of the best we have had. The hotel has an original block we were situated in a modern block to the rear overlooking the garden. No traffic noise was heard!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Diane S
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Diane S Thank you for your stay with us and for your great feedback. It's always nice to receive such a positive comment and I'm sure all the team will be delighted and encouraged by reading it. Once again, thank you for your stay and we hope that you next stay with us will be as pleasant as the...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Spending less than 12 hours in a hotel shouldn't mean you have much time to gain an option, but ultimately this hotel left the impression that it's dated, but not a historical / classy way. You'll be forgiven for not realising you have arrived as they externals are true to the local area and not outlandish / grand. My room...

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Helpful?
1Thank michaelbella
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear michaelbella Thank you for your stay with us. I was really sorry to read about your comments and please allow me to express my sincerest apologies regarding the areas you mention and please rest assured that we have taken a good note of your comments as they offer us a valuable opportunity to monitor and continually improve our facilities....

Reviewed 5 weeks ago via mobile

Nice decor throughout, some of our parties rooms were not very clean, very little selection of evening meals, reception staff helpful. Would probably stay elsewhere in Banbury if visiting again, also think the evening meals starting at 7pm is a bit too late

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Helpful?
Thank Lee J
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Lee J, Thank you for your stay with us and for your comments. I am sorry to read about your issue with the cleanliness of the rooms. I've already forward your message to the housekeeping company and actions are already in place. Thanks for your kind words about the staff. Regarding the restaurant opening times, please be advised that...

Banbury, United Kingdom
Reviewed January 22, 2017

Twelve of us met for afternoon tea at whateley hall hotel. We were the only ones in the dining room on a saturday afternoon. Chicken, beef, egg, ham and cheese sandwiches, scones with jam and cream and a good selection of cakes including macarons, banbury cakes and millionaires shortbread.plus pots of tea and coffee were served and we were left...

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Helpful?
Thank lynnie j
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear lynnie j Thank you for taking the time to share your feedback with us. I'm really happy to read that you enjoyed your afternoon tea in our hotel and I'm going to share it with all the team as they will be delighted to read it and it will definitively encourage them to improve the service. Thank you again...

Reviewed January 18, 2017 via mobile

Stayed there frequently over 18 months. Really well managed, really great staff, really miss it! Tell them what's important to you when you check in and you'll probably get it. Great breakfast, some interesting characters - sorry! - and a lovely place. Hope things takes me back there soon.

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Helpful?
1Thank Kieron H
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Kieron H, Thank you for sharing you feedback and for your very nice words. All the staff will be delighted to read it and it will definitively encourage them to improve the service. Thank you also for your loyalty and we hope to welcome you back in the near future. Kind regards Francesco Malcangi Reception manager

Leicestershire, United Kingdom
Reviewed January 18, 2017

lovely hotel,friendly professional staff,great food and excellent location. We stayed in room 52 All very clean and full of history the room was once used by King James.Thanks to all the staff for making our stay so enjoyable we would definitely recommend this Hotel.

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Helpful?
1Thank Chris R
WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Chris R. Thank you for your stay with us. It is always a pleasure to receive positive comments and I'll share them with all the staff. Thank you also drawing attention to one of our featured room and for recommending our hotel. We hope your next stay will be as pleasant as the last one. Kind regards Francesco Malcangi...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
3 star hotel offering 69 ensuite rooms in an idyllic 17th Century setting where Jonathan Swift wrote Gulliver's Travels in 1723. Ideal as a base for exploring the Cotswolds region, Stratford Upon Avon, Oxford, Woodstcock & Warwick. 10 minutes from Banbury railway and coach stations, 30 miles (50 km)from Birmingham Airport and easily accessible via Junction 11 of the M40. Features 7 meeting rooms accommodating up to 120 delegates, Swifts & Berkeley Restaurants and Hornton Bar. 24hrs room service and free car parking. ... more   less 

Additional Information about Mercure Banbury Whately Hall Hotel

Address: Banbury Cross 17-19 Horse Fair, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range: $79 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR and Expedia so you can book your Mercure Banbury Whately Hall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Whately Hall Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Banbury Whately Hall Hotel staff and other travelers.
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Questions? Get answers from Mercure Banbury Whately Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you boo a Christmas Party here - check the room layout before you sign up”
 of 5 bubbles franksP2886VG, Dec 12, 2016 | Read review
“If its hot, look for a fan ASAP!”
 of 5 bubbles domenequed, Dec 6, 2016 | Read review
“Ask for room overlooking garden”
 of 5 bubbles poppyblue771, Nov 28, 2016 | Read review
“pay a little more for a suite”
 of 5 bubbles theblueboyy, Nov 16, 2016 | Read review
“Don't go into what they call the new wing corridors and rooms very cold”
 of 5 bubbles 659MichaelB659, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question