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Travelodge Basildon

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Travelodge Basildon
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Leyland
Reviewed yesterday NEW

We stayed here for just one night while visiting relatives in Basildon. This hotel is very cheap it has to be said at just £42 for the night and the room was small but with a comfortable bed. The staff were friendly and helpful and it was all clean and tidy. Parking is free in the large leisure park car...

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Helpful?
Thank Christine C
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Basildon, responded to this review

Thank you for submitting your review of our Basildon Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments...

Gutersloh, Germany
Reviewed 4 days ago NEW

Charged twice and it tooks more than one week for refund. 2 Days no room Service wet towels Full overnight rate for Late Check out at 4 pm No breakfast Never, ever again Every youth Hostel is better organized.

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Helpful?
Thank Mkn_8
TravelodgeUK, Niki from The Social Media Team at Travelodge Basildon, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into...

Basildon, United Kingdom
Reviewed 1 week ago

The hotel room was very nice and tidy, including the TV was easy to use, very nice and clean bathroom. The bed was extremely comfortable and we had a window that gave us a nice view of the outside. There's also a bottle opener in the room.

Review collected in partnership with Travelodge
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Helpful?
Thank P697TDbrandons
Mansfield, United Kingdom
Reviewed 2 weeks ago

Unfortunately other guests on the night decided to wake everybody on the 3rd floor I believe they where eventually evicted from the premises but full nights sleep lost so that planned stay over was totally spoilt We did however receive a full refund which we did not ask for so the staff were very apologetic

Review collected in partnership with Travelodge
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Helpful?
Thank jodycav
TravelodgeUK, Niki from The Social Media Team at Travelodge Basildon, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with your review to look into...

Swansea County, United Kingdom
Reviewed 2 weeks ago

Great value for money, free parking, easy to find central location. If you want absolute quiet, ask for a room at the back. Whilst there is only 1 staff member on at night, she/he manages very well. Just ring the bell and wait. They are often busy helping another customer elsewhere in the hotel

Review collected in partnership with Travelodge
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Helpful?
Thank 582jacquiec
London, United Kingdom
Reviewed 3 weeks ago

I stayed here during the week and was very quiet but the weekend was terrible. I'd advise earplugs at the weekend. People racing cars at all hours of the night in the car park. Wifi which I paid for kept disconnecting me and asking for resign in. Was frustrating.

Review collected in partnership with Travelodge
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Helpful?
Thank Gabrielle8
TravelodgeUK, Nicolas from the Social Media team at Travelodge Basildon, responded to this review

Your comments are greatly appreciated. We are sorry to hear that external noise has affected the comfort of your stay at our Basildon Travelodge. We do apologise that on this occasion you did not receive the best experience possible. Thank you again for writing your review, we value your feedback and hope you stay with us in the future.

Basingstoke, United Kingdom
Reviewed December 6, 2016

The room was clean and warm and the bed was wonderful. I was able to come and go as and when I pleased and be undisturbed while I caught up on much needed sleep. Even the noise from outside on the Festival Leisure Park didn't disturb me too much. I was very pleasantly surprised.

Review collected in partnership with Travelodge
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Helpful?
Thank Barbara T
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Basildon, responded to this review

Your positive comments are greatly appreciated and thank you for taking the time for reviewing our Basildon Travelodge. It pleases us to learn your room was clean and comfortable and you found our hotel to be an ideal location for your needs. We can assure you we will be passing on your comments to the team at the hotel and...

York
Reviewed December 6, 2016

The hotel was simple and mostly clean. Our room had a strange odor, but we left the window open to air it out. There were frequent disturbances outside because of rowdy people partying until past 2am. With the window open,it kept my wife awake because of the noise. The park also has a roundabout that cars try to screech their...

Review collected in partnership with Travelodge
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Helpful?
Thank nickhull123
TravelodgeUK, Nicolas from the Social Media team at Travelodge Basildon, responded to this review

Thank you for taking the time to review the Hotel. We are pleased to learn that you are happy with the service you received, although we would like to apologise for the issues in your bathroom and the noise that you experienced during your stay. Please rest assured we will pass on your feedback to the Hotel, so it may...

Fleetwood, United Kingdom
Reviewed November 29, 2016

Staying Travelodge was supposed to be a relaxing start to a fishing trip. I was not able to sleep at all because of the noise from idiots banging on the door, no security to stop it. Sorted in the morning.

Review collected in partnership with Travelodge
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Helpful?
Thank B9114SZanthonym
High Wycombe, United Kingdom
Reviewed November 27, 2016

If you just need a room for the night this is an ideal place. Staff are friendly and helpful. Place is clean and tidy. Situated on a leisure park means you have a good choice of restaurants for breakfast. I have stayed here twice with my husband and never had a issue.

Review collected in partnership with Travelodge
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Helpful?
Thank michaelas515
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31 photos of this hotel

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Travelodge Basildon

Address: Festival Leisure Park | Festival Way, Basildon SS14 3WB, England
Location: United Kingdom > England > Essex > Basildon
Price Range: $51 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Basildon 2*
Number of rooms: 148
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Also Known As:
Travelodge Basildon Hotel Basildon
Basildon Travel Lodge
Travelodge Basildon Essex
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Questions & Answers

Questions? Get answers from Travelodge Basildon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a room at the front of the hotel overlooking the leisure park.”
 of 5 bubbles L7225ZVchristinec, yesterday | Read review
“Backside away from Street”
 of 5 bubbles Mkn_8, 4 days ago | Read review
“Room 203 was roomy and quiet”
 of 5 bubbles roberthI9999GA, Jul 3, 2016 | Read review
“Perhaps a room facing away from the car park would be quieter!”
 of 5 bubbles catloverSotogrande, Jun 15, 2016 | Read review
“Just avoid the hotel”
 of 5 bubbles Alexpcyp, Jun 8, 2016 | Read review
5 of 5
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