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Holiday Inn Basildon

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Holiday Inn Basildon
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429 Reviews from our TripAdvisor Community

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Showing 406: English reviews
London, England
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Efficient check in and staff kindly booked a taxi for us for later in the evening. As an IHG Spire Elite member, I was very pleasantly surprised to find a chocolate bar, biscuit pack, bowl of apples and strawberries and a bottle of cava waiting for us! Better amenities than in many five star hotels that I have stayed in,... More 

Helpful?
Thank Traveller,regularly
Chula Vista, California
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I cant believe that a HInn of this type is in such a bad shape! This hotel gets tons of business travelers like me that stay here because the long term contracts they have secured with our employers and still they do a poor job keeping the place nice and pristine as it should be at this level of hotels!... More 

Helpful?
Thank Moises G
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Moises G, Thank you for choosing to stay with us and submitting a review about our property. I appreciate the positive feedback about the friendly staff, nice lobby bar and good selection of breakfast items. We work diligently to ensure our facilities are well maintained and we try our hardest to provide a comfortable and superior accommodation. It is... More 

Kent England
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night whilst attending a relatives wedding. We were on the 1st Floor, "Quiet Zone" overlooking the lake which we found to be very nice. Have to say the room and bathroom in particular was absolutely immaculately clean. Room was quite spacious and the breakfast the next morning was in a nice room, again partially overlooking the... More 

Helpful?
Thank coopel
Lymington, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We spent one night here as we were attending my brother-in-law's birthday party nearby. The hotel is located on an out of town leisure complex, easily accessible from the M25. There are lovely views of a water park at the back. Our room was compact, especially the bathroom. The bed was very comfortable and on booking we were given a... More 

Helpful?
Thank Thaigrannie
Eastbourne, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 21, 2016

We stayed overnight with a coach party.They provided an evening meal for us with a cooked breakfast the next morning. The place was clean and tidy. The staff very friendly. My friend had ordered in advance a gluten free meal. This was not there but the chef did her a suitable substitute. The food was average. A comfortable night sleep... More 

Helpful?
Thank Anne992
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Anne992, Thank you for your stay and for sharing your experience. It is good to know that you had a comfortable night. Thank you for noting our friendly staff and the customer service they delivered. However, I regret to read that your stay was only average. I am sorry for not meeting your expectations when it comes to the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2016 via mobile

Stayed here b4 a night out in Brentwood. Hotel ok on a budget. Room was fine, bathroom a bit tired but on the whole & for the price it was fine. Nice bar area & we sat outside which was also ok. Had a few fly's to tend with but not the hotels fault. The complex next door is also... More 

Helpful?
Thank guychop
Pescara, Italy
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 15, 2016 via mobile

Alright I travel quite a lot and if you wanna have a very good Hotel in UK you need to spend money but in this case this Hotel should be considered a real one! And for sure it's not cheap for what they gave you! I don't wanna go ahead just try it and let me know

Helpful?
Thank Stefano R
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Stefano R, Thank you for taking the time to write a review about your stay with us. We regret to hear that your experience during your visit was less than satisfactory. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar... More 

Travelers are raving about these Basildon hotels

saxmundham, UK
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Very good reception and check in. However stayed in room 1 which smelt musty. After a day I reported the toilet did not flush properly, and again a day later. It still didn't flush properly a week later. The carpet then got progressively wetter as there must have been a leak from the bathroom - hence the musty smell. The... More 

Helpful?
Thank rmp1968uk
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear rmp1968uk, Thank you for your feedback regarding your stay at Holiday Inn Basildon. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and check in experience. However, we’re sorry we fell below your expectation regarding the toilet condition, carpet, internet service and the breakfast.... More 

Greater London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

I booked a room with two double beds for Saturday night 8th July. My daughter was attending an event at the hotel and I thought it would be nice if she and a friend could stay overnight. The room was very spacious with two double beds and a sofa. It was very clean and had everything that was needed. The... More 

Helpful?
Thank elbc2016
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your review. While I am sorry to read that the food served to you during your stay was not quite to taste It is great to know that on the whole, your stay was an enjoyable one and that your daughter had a good time with us too. I will pass on your comments, good... More 

grays essex
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 10, 2016

Booked a one night stay and had a room on the second floor in the "quiet" zone. Unfortunately we overlooked the lake where people were water skiing to very loud music which we could hear even with the window closed. A very big thank you to Matt on Reception who sorted the problem straight away and made our stay very... More 

Helpful?
Thank dafferswestgate
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your feedback in relation to your recent stay with us at the Holiday Inn Basildon. Please accept my apologies for the noise pollution from next door but I am pleased that eventually, after speaking with Matthew on reception the problem was solved and you could enjoy your stay. Thank you again for your comments and... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 with easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have high speed internet access and are air-conditioned. Family and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for banqueting events including dinner dances and weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen cinema and bowling alley. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The hotel offers leisure packages:- shopping, family and honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break. ... more   less 

Additional Information about Holiday Inn Basildon

Address: Waterfront Walk, Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
Location: United Kingdom > England > Essex > Basildon
Price Range: $86 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Basildon 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Basildon Hotel Basildon
Basildon Holiday Inn
Holiday Inn Basildon Essex
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