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Holiday Inn Basildon

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Holiday Inn Basildon
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440 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Well after reading reviews, I found this holiday in very comfortable and friendly, location very good, checked in Friday 16th sept 2016 until sunday 18th, we would return for another weekend, staff very welcoming and helpful especially Alex on reception

Helpful?
Thank sc0tt812
Newcastle Upon Tyne
Level Contributor
153 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
2 of 5 stars Reviewed 1 week ago

Before I come to the main reason for rating this hotel as "Poor" I want to stress that it should not reflect on the reception staff in any way whatsoever. The two ladies on reception were efficient, friendly and I cannot fault them. They should be excluded from the criticism. However, I am confused as to how IHG can leave... More 

Helpful?
Thank Zillion

Travelers are raving about these Basildon hotels

wales
Level Contributor
167 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night as there for business. The room had everything you would need. Tea, coffee, toiletries even a trouser press and open and a board to go with it. Bed was comfortable but the room was tired looking. It would not put me off staying again but it would not be my first choice. Staff friendly and breakfast was... More 

Helpful?
Thank hellen73
Chester, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I use to stay here many years ago when visiting Basildon. It was a very good hotel but fairly expensive so moved on but have just spent 3 nights here due to a good rate being offered. I was disappointed in how run down it had become, the rooms were clean but the toilet fan and desk lamp did not... More 

Helpful?
Thank Lotuselanman
Bedford, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Wish to stay at the festival retail park due to location. Probably best of the three compare to travellodge and premier inn near by. Bit dated and hall way is smelly! Service is ok, reception staff could do with a smile. Give us the wrong room to start with but change it quite quickly. Room is air con and generally... More 

Helpful?
Thank Bell-Bell30
Newcastle upon Tyne, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just what you would expect from a Holiday Inn. Room was airy, clean & comfortable and the free shampoo & shower gel is always a nice touch if you forget your own. Staff were friendly, check in was easy. Breakfast was nice with the usual continental & full English on offer. Drinks in the bar were reasonably priced for being... More 

Helpful?
Thank Lisa P
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for business. Location is really good, enough to to around here. Quality of the room I got was below expectations, especially for the I payed. Bed was comfy though. I would probably only stay again if really necessary.

Helpful?
Thank Patrick v
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Patrick v, Thank you for taking the time to leave a review of our property. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are glad to hear you liked our location and found the bed comfortable. However, we regret falling short of your expectations,... More 

Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night, attending a family occassion nearby, staff were very helpful and bar area very good, the surrounding grounds are great with a great view of the river/lake. Great location, would book again bar open late was very handy as I don't sleep well, but once in room very comfortable

Helpful?
Thank Bernie K
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your review - I am so pleased that you enjoyed your stay with us and hope very much to see you back at the hotel soon. I will pass on your comments to the team who will be delighted to know that you enjoyed your stay. Regards Kevin. More 

Hull
Level Contributor
60 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A reasonable place with friendly staff. Facilities are limited but the room was spotless and that's all you really can ask for. The beds were very comfortable which is a bonus these days! Plenty of places to eat on the doorstep.

Helpful?
Thank HKRDave
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your review. I am pleased that you found the team to be friendly and that you had a clean and comfortable room. It is always our aim to deliver a great experience for all of our guests and your comments will help us to continue delivering that in the future. Kind regards Kevin. More 

Benidorm
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I Attended a birthday function,and booked an overnight stay at the Holiday Inn in Basildon Essex,no problem you would think! Well firstly can i say the staff could not do enough,although when we arrived after prebooking they could find no record of our booking,turns out that the person who took the booking, did not record it,first mistake,if... More 

Helpful?
2 Thank FinestratKing
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear FinestratKing, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for falling below your expectations regarding our facilities. We also regret the issues you had with your reservation. Reviews like yours are very valuable as they... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 with easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have high speed internet access and are air-conditioned. Family and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for banqueting events including dinner dances and weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen cinema and bowling alley. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The hotel offers leisure packages:- shopping, family and honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break. ... more   less 

Additional Information about Holiday Inn Basildon

Address: Waterfront Walk, Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
Location: United Kingdom > England > Essex > Basildon
Price Range: $87 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Basildon 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Basildon Hotel Basildon
Basildon Holiday Inn
Holiday Inn Basildon Essex
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