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Holiday Inn Basildon

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Holiday Inn Basildon
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474 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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London, United Kingdom
Reviewed 1 week ago via mobile

Stayed here 3 times really nice place to stay lots to do and lots of places to eat, not far from Southend to visit either, staff really friendly and free wifi in rooms which is great breakfast included on our stay which was good.rooms very clean and comfortable and have a mini fridge which was handy.

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Helpful?
Thank juliexx34xxx
Mumbai
Reviewed 1 week ago

The Holiday Inn in Basildon is a good business hotel located in Festival Leisure Park. The hotel room is quite a decent sized place and overlooks a water body which was quite good. I was not happy with the bed which was a very springy one. The amenities in the room are quite basic. You receive a bottle of water...

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1Thank ArjunNair
St. Albans
Reviewed 1 week ago via mobile

My partner and I stayed on Saturday night as we was meeting family in Billericay. Matt, on reception desk was lovely, polite and welcoming! Smoothly booked us in and directed us to our room. As I was a member of Holiday Inn I was asked to take part in a lucky dip for a prize, won an afternoon tea for...

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Thank Rita G
Reviewed 1 week ago via mobile

This wasn't the best holiday inn we've stayed in before. The room was very small and cold. However we were so tired and the bed was very comfy none of this actually had any impact on our stay. There was plenty of hot water for a shower and the breakfast was amazing and the staff were friendly.

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Thank suzyqscxx
Reviewed 2 weeks ago

I would highly recommend this hotel. Clean and plenty of parking as well as being on a retail park so lots of options for things to do on an evening. However, the highlight for me is the staff. They can't do enough for you and make you feel extremely welcome! I ordered room service one evening and found a milk...

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1Thank Rachel A
Reviewed 3 weeks ago via mobile

So noisey. Think this place has run it course. So sad.glad we are staying one night.very unhappy Staff afraid .to speak to the groups of teen stay in one room Get it sorted. Stay away.i wish I have.o bye the way.if they have a event going on they don't tell you.this information when you book .so you look the odd...

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Thank Tony S
Reviewed 3 weeks ago via mobile

Convenient location clean comfy nice conference room. Sandwiches are ok and nice.... More fruits would have been nicer... Toilets are clean. .... Staff helpful... Onsite ample parking available. ... Close by retail outlets fast food outlets also in walking distance. Signposting to the venue could be better.......

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Thank 1sjoe
Reviewed January 2, 2017 via mobile

Hotel adequate. Staff friendly. Reception so helpful. Debbie was fantastic she assisted with getting a taxi on a busy new year eve. Thank you. We would recommend for location and service. With loads of places to eat within walking distance.

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Helpful?
Thank Martin S
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your review - I am so pleased that you found the team to friendly and helpful. In particular, Debbie will be delighted to know that she was able to make a difference to you during your stay. Thank you again for your time Regards Kevin.

Barcelona, Spain
Reviewed December 11, 2016 via mobile

Upon arrival the staff were very friendly and helpful. Prior to our arrival I had a parcel delivered to the hotel. It was logged in to the hotel system and was given to me during check in. The Executive room was pleasant and he bed was very comfortable.

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Thank Eamonn P
KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your feedback - I am pleased that you had a good stay with us and found the staff to be friendly and helpful. In addition, we are pleased that you enjoyed one of our Executive rooms and we all look forward to welcoming you back to the hotel soon. Regards Kevin.

A TripAdvisor Member
1 review
Reviewed December 11, 2016 via mobile

Had a great night out wirh friends but the venue and food was not so good we wasn't given a choice food came out do u want that or not veg was so hard in bounced of the plate roast potatoes was like boiled potatoes it was cold i asked for mint sauce was told cranberry sauce was there did...

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Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Hello Valued Guest, Thank you for choosing the Holiday Inn Basildon, UK for your Christmas night out with you friends. I am sorry that your expectations were not met during dinner and I know that this can be very frustrating specially on a night like this. I have passed on your comments to the ownership and management of the property....

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 with easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have high speed internet access and are air-conditioned. Family and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for banqueting events including dinner dances and weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen cinema and bowling alley. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The hotel offers leisure packages:- shopping, family and honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break. ... more   less 

Additional Information about Holiday Inn Basildon

Address: Waterfront Walk, Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
Location: United Kingdom > England > Essex > Basildon
Price Range: $79 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Basildon 3*
Number of rooms: 148
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Also Known As:
Holiday Inn Basildon Hotel Basildon
Basildon Holiday Inn
Holiday Inn Basildon Essex
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Basildon staff and other travelers.
5 questions
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Eastbourne, United Kingdom
8 months ago
Eastbourne, United Kingdom
8 months ago
over a year ago

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Questions? Get answers from Holiday Inn Basildon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No comparison to make .”
 of 5 bubbles AndrewJ284, Dec 5, 2016 | Read review
“Ask To See The Room.”
 of 5 bubbles J192QOmichaelg, Nov 12, 2016 | Read review
“Make sure your room overlooks the lake not the Festival park and night clubs”
 of 5 bubbles Susan_Shoobert, Nov 8, 2016 | Read review
“View was not bad looking on to the lake we were on the 4th floor.”
 of 5 bubbles miak196900, Nov 6, 2016 | Read review
“I had 214 so avoid that, for the views I think you need higher floor and lower numbers”
 of 5 bubbles Katykang, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question