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Kilverts Inn

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Kilverts Inn
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155 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Barry, United Kingdom
Level Contributor
120 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped at this hotel bar after walking around Hay. We chose a outside seat in the sun. a good menu with a lot of choice's We had Beef chili and a vegetarian chili. The beef one was fine but the veg one lacked the chili taste and no red kidney beans so a bit of a letdown. The Bar is... More 

Helpful?
Thank davidmuff
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi David, Thanks for taking the time to review us - sorry to hear your lunch wasn't up to scratch on this occasion. I hope you'll come back and try the new menu we've put together soon. Cheers, Ed More 

hereford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

If you are after a lukewarm microwaved Sunday lunch look no further...soggy roast potatoes and crackling ...with peas carrots and cheesy leeks (imaginative) ..Yorkshire pudding that exploded when you cut into it..the only bonus was the attentive apologetic waitress...11.95 ...the most expensive roast in town!

Helpful?
2 Thank deb c
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Deb, Thanks for leaving us feedback - we're currently in a transitional period and taking all feedback keenly. I'm sorry you didn't enjoy your Sunday lunch - I can assure you we don't microwave our Sunday lunches though! I've spoken to the staff and there's no record of a complaint being made at the time, but clearly something's gone... More 

Travelers are raving about these Hay-on-Wye hotels

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I Stayed at Kilverts while walking offa's dyke this summer. We arrived in the morning during the heatwave and they where happy to keep our bags until our room was ready, the room was nice done and spacious, the bar area was relaxed and the owners friendly. the bear garden out back is also a good spot to spend the... More 

Helpful?
1 Thank Dingoes69
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Dingoes69, Thanks for taking the time to review us! It's great to hear you enjoyed your stay with us - you're right that the back garden is a great place to unwind after a long day exploring the town. Hope to see you again, Ed More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First class service and friendly welcome from our hosts. Bedroom v. comfortable - highly recommended. Food delicious and Hay on Wye had so much to offer for our library. A warm holiday which we both enjoyed.

Helpful?
Thank PeterHC2307IG
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Peter, Thanks for taking the time to review us - we're glad you loved the town and our room and food. Your timing was great with the weather we had that week! Hope to see you again, Ed More 

Burntisland, United Kingdom
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed July 13, 2016 via mobile

Arrived with my dog and greeted not with an hello but did I pay the extra for the dog? How did I book? Etc. Dog friendly it claims. I do not think so. Dogs not allowed on their own in bedrooms and £10 to stay the night. No food in the evening and a very average breakfast. Might have been... More 

Helpful?
2 Thank leminier
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Leminier, I'm so sorry you didn't enjoy your stay with us - we certainly shouldn't have greeted you like that. We're going through a transitional period with some old staff leaving and new joining, but I'll be bringing this up at the next staff as this isn't acceptable at any level. This is also why we had to close... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2016 via mobile

We stayed here overnight and as a central location it's perfect. The room (8) was lovely; comfy, very clean and with a modern bathroom. The garden is perfect for a drink on a sunny afternoon and the Inn is within walking distance of everything you need. For the price you can't go wrong.

Helpful?
Thank Claire S
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Claire, Thanks for taking the time to leave us a review - I'm glad you enjoyed your stay and the sunny garden. Hope to see you again soon, Ed More 

Abergavenny, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 25, 2016

Hungry and thirsty, we four pitched up at Kilverts at 2.30pm and were told we "were lucky as the kitchen was about to shut". Later, we wished it had. Only snacks were available, this is Saturday lunchtime! £7 for a baked potato, same for baguette. Drinks took an age to order and be served. At least half an hour passed... More 

Helpful?
2 Thank Yummy747
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Yummy, Thanks for taking the time to leave us a review - we're now in the process of completely overhauling our food operations to ensure long waits and poor food are a thing of the past. Already we've altered the menu and prices, and now served food all day at weekends following feedback like yours. I'd love for you... More 

Worcestershire, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 17, 2016

I called in for lunch on Thursday 16th June the pub was empty when I arrived, peaceful and quiet. I was in no hurry but was disappointed by the menu. In the end I went for the Club sandwich. It was OK but I was served without any cutlery and had to ask for it. The room was then invaded... More 

Helpful?
2 Thank Brian D
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Brian, Thanks for taking the time to leave us feedback. We're currently revamping our complete food offering, taking note of comments like yours. We're also investing in our new team with better training and a focus on the details. We're happy to be a dog-friendly pub, and we now offer seating in our lower bar where dogs aren't allowed... More 

Taunton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2016

Stayed 3 nights at Kilverts - rooms 5 and 6 clean and very comfortable; bath with plenty of hot water in room 5. Good breakfasts; very helpful staff. Quiet room (and secondary glazing). The garden looks great at this time of year. Good value for a reasonable price. Thank you Sheila and staff.

Helpful?
Thank Wendy6178
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Wendy, Thanks for taking the time to review us, we're glad you enjoyed the quieter rooms we have to offer. We're lucky to have a fantastic gardener - the garden really has come together this year. Hope to see you again soon, Ed More 

Dudley
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 24, 2016

We took two rooms for a weekend. The location is great. We were book hunting, it was ideally located to pop back with our finds every time are arms were full. The rooms were spacious, and you could control the large radiator to set the temperature of the room. On check- in we had to wait for the bar man... More 

Helpful?
1 Thank Steph T
EdCJDavies, Public Relations Manager at Kilverts Inn, responded to this review

Hi Steph, Thanks for taking the time to leave such a comprehensive review - we love being able to share with the staff where we're delighting customers as well as where we need to improve. We are updating our listings on the major booking engines, as well as our own website, to highlight the 3 rooms at the front of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
A hotel situated in the Bull - Ring in the heart of Hay-on-Wye. With a 50+ seat restaurant, 40sqm marquee and the largest beer garden in Hay, it is a thriving place in summer and a beautiful tranquil get-away in the off season. Run by the Davies family, a more relaxed, comfortable and friendly place could prove hard to find. Dogs allowed. ... more   less 

Additional Information about Kilverts Inn

Address: Bull Ring, Hay-on-Wye HR3 5AG, Wales
Location: United Kingdom > Wales > Powys > Hay-on-Wye
Price Range: $115 - $131 (Based on Average Rates for a Standard Room)
Number of rooms: 11
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Also Known As:
Kilverts Hotel Hay-On-Wye
Kilverts Inn Hay-On-Wye, Wales
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