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Traveler (44)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent25%
  • Very good33%
  • Average15%
  • Poor9%
  • Terrible18%
Travelers talk about
“pies”(14 reviews)
“garden area”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (219)
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68
32
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LanguageEnglish
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56
68
32
20
40
Show reviews that mention
All reviewspiessteak and ale piegarden areabeautiful roomfriday eveninglasagnalog fireone night stayvisiting haywarm welcomedogalesrugbybreconradiatorensuitepubs
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1 - 5 of 216 reviews
Reviewed 2 weeks ago

Room was well equipped and comfortable, if a bit small. Good breakfast. They have been going through a tricky time with the previous operators having walked away at short notice, they now seem to be working hard to recover their reputation. Bar has a good...More

Thank derby2
Reviewed 4 weeks ago

We had an awful experience at Kilverts. Very rude and slow staff. Almost like they don't want or like customers. There are much friendlier places in Hay on Wye that offer better food and drink. Avoid!

1  Thank alexv8888
Reviewed May 19, 2018 via mobile

We stopped off here for some dinner and when I went in to order the lady didn't know how to use the till so I had to wait for someone else. I then went to pay but it was more expensive than on the menu....More

Thank DIANNAM
Reviewed May 9, 2018 via mobile

I had an answerphone message from the hotel just saying that I needed to call back immediately. After calling four times and leaving messages over the course of a week, I finally got through to them some days later. I felt like I was doing...More

3  Thank maceanna2018
Reviewed May 1, 2018 via mobile

I booked this hotel in January for a surprise birthday present for my mum who was 50! The hotel then called to say there was a problem with our booking. I called and the lady said she was so tired and that she had had...More

2  Thank Torz95
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
$115 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$115 - $131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (44)
Room & Suite (12)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Family suite had a kingsize bed and two very comfortable full size camp beds. The room was at the back and..."
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"we didn't have a sleep over"
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"Did not use bedroom service so u able to comment. Highly recommend as an eatery."
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"We stayed in Room1-En Suite on the 1st Floor,very quiet & easy to access restaurant-bar & rear beer..."
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